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As the code shows custom buttons do not create a request instance. This would need to be an enhancement to support that feature. I think the current issue is the redirection to the request page after the custom button is submitted. Previously the custom button would remain on the same screen after it was submitted or canceled.
Jozef, Can you look into this, when Service request is submitted, we should not redirect to list of Requests. We should only redirect to list of Requests screen for the Provisioning requests and other types that we show on Request List screen. Let me know if you want to discuss further. Thanks, ~Harpreet
*** Bug 1392160 has been marked as a duplicate of this bug. ***
Hi, I cannot reproduce the issue, after submitting the custom button, it stayed on the page from where was the order request submitted with flash message "Order Request was Submitted". Test that on both devel branches - master and euwe(5.7.z) Could you please verify?
Created attachment 1265342 [details] The Order Request stays on a page where was submitted
Created attachment 1265343 [details] The Order Request stays on a page where was submitted
I was looking into this once more: 5.6, button with dialog -> request queue (ERROR) 5.6, button without dialog - > back to original object (OK) 5.7, button with dialog -> request queue (OK) 5.7, button without dialog - > back to original object (OK) So it looks like this is fixed since 5.7 HTH, Christian
hi, I was trying to reproduce it on 5.6.z (darga branch), but unfortunately I was not able to reproduce that bug. After submission the Order Request, it stayed on Service show page with proper flash message. Please verify.
HiHo, did you create a button with a dialog associated? As I wrote in comment #9 it only happens if there is a dialog. If the button doesn't have a dialog, it goes back to the details page indeed. Regards, Christian
Milan, could you or one of your guys try to reproduce this. Sounds like its fixed and should be moved to verified. Thanks!
I tested it on 5.8.1.5, based on the PR description it does what it should it seems. Buttons return to details and service requests return to requests, IIUIC.
The mentioned PR is included in 5.6.4, 5.7.1 and 5.8.0.