Description of problem: While creating new VM, select create disk option. After selecting all options and press OK, nothing changes and the configuration is not saved until you press OK again. Version-Release number of selected component (if applicable): RHV 4.0.5 admin portal How reproducible: Always Steps to Reproduce: 1. Create New VM. 2. Create disk for this new VM. 3. Press OK to save configuration. Actual results: Nothing happens. Expected results: Configuration should be saved and navigate to create new VM screen. Additional info:
I can not simulate this. What I can observe on the other hand is that there is a delay between pressing the OK and the dialog actually saving. Any chance this is a larger delay on your (I guess bigger) environment? If not, could you please check if there are some error logs in the ui.log after the first pressing of the OK?
Hello, It is not happening for every attempt now. sometime happens and at and other attempt not. I see following logs in ui.log when it fails: Caused by: com.google.gwt.event.shared.UmbrellaException: Exception caught: (TypeError) __gwt$exception: <skipped>: a is null at Unknown.Bv(Unknown Source) at Unknown.Jv(Unknown Source) at Unknown.L7(Unknown Source) at Unknown.O7(Unknown Source) at Unknown.Y6(Unknown Source) at Unknown.nq(Unknown Source) at Unknown.xq(Unknown Source) at Unknown.M6(Unknown Source) at Unknown.WDm(Unknown Source) at Unknown.z5r(Unknown Source) at Unknown.aFo(Unknown Source) at Unknown.qFo(Unknown Source) at Unknown.Ztr(Unknown Source) at Unknown.ZZq(Unknown Source) at Unknown.Lvl(Unknown Source) at Unknown.JJk(Unknown Source) at Unknown._2(Unknown Source) at Unknown.A2(Unknown Source) at Unknown.g7(Unknown Source) ... 22 more Caused by: com.google.gwt.core.client.JavaScriptException: (TypeError) __gwt$exception: <skipped>: a is null
I was waiting for more than a minute to respond to create disk but it still is not saving the configuration.
OK, so a null pointer - I would guess it to some race on async calls. Could you please now provide the logs in an un-obfuscated way? E.g. install the ovirt-engine-webadmin-portal-debuginfo ovirt-engine-userportal-debuginfo, than restart the engine, simulate again and than take the logs. Also please provide the exact version of the webadmin rpm. thank you
Hi Tomas, I have asked logs from customer environment who has reported the issues and able to reproduce the same in his environment. >>> exact version of the webadmin rpm. ~~~ rhevm-4.0.5.5-0.1.el7ev.noarch ovirt-engine-webadmin-portal-4.0.5.5-0.1.el7ev.noarch ~~~ $ cat installed-rpms | grep debuginfo ovirt-engine-userportal-debuginfo-4.0.5.5-0.1.el7ev.noarch Fri Nov 25 08:29:44 2016 ovirt-engine-webadmin-portal-debuginfo-4.0.5.5-0.1.el7ev.noarch Fri Nov 25 08:29:35 2016
The problem is that the event about the fact that the button was clicked is published as an event. Therefore, the order in which the following two events happen are unpredictable: 1: close the disk dialog 2: show VM dialog 3: update values in VM dialog In most cases it is 1, 2 and than 3, but in some cases it can be 3, 1, 2. This leads to trying to update the properties of a widget which is not visible leading to exceptions. Coincidentally, there is a different bug (https://bugzilla.redhat.com/show_bug.cgi?id=1391466) which requires not to hide the VM dialog if the disk dialog is shown which will ensure that the VM dialog is always present and regardless of the order of the events, the widgets can be updated. The https://bugzilla.redhat.com/show_bug.cgi?id=1391466 is targeted to 4.0.6 so setting target of this also for 4.0.6 for independent verification.
Hello, Also there is this message appeared while creating disk: ~~~ Uncaught exception occurred. Please try reloading the page. Details: Exception caught: Exception caught: (TypeError) __gwt$exception: <skipped>: a is null Please have your administrator check the UI logs ~~~ Will this be addressed here or should I create a new bugzilla report. The screenshot is already attached with this bugzilla.
addressed here - that is the same issue reported in two different ways.
Great, thanks for the confirmation.
I found this bug on a new install of RHV 4.0.5. There is a window that pops up in the GUI showing Uncaught exception occured, as stated in previous comments. Screenshot attached. Again, this is on a brand new fresh install of RHV 4.0.5, and is completely up to date using RHSM repos. # yum update Loaded plugins: product-id, search-disabled-repos, subscription-manager, : versionlock No packages marked for update # rpm -qa | grep rhev rhevm-setup-plugins-4.0.0.3-1.el7ev.noarch redhat-support-plugin-rhev-4.0.0-7.el7ev.noarch rhevm-dependencies-4.0.0-1.el7ev.noarch rhevm-branding-rhev-4.0.0-5.el7ev.noarch rhevm-spice-client-x64-msi-4.0-3.el7ev.noarch rhevm-doc-4.0.5-1.el7ev.noarch rhev-guest-tools-iso-4.0-6.el7ev.noarch rhevm-4.0.5.5-0.1.el7ev.noarch rhevm-spice-client-x86-msi-4.0-3.el7ev.noarch # rpm -qa | grep ovirt ovirt-engine-extensions-api-impl-4.0.5.5-0.1.el7ev.noarch ovirt-imageio-proxy-setup-0.4.0-0.el7ev.noarch ovirt-engine-webadmin-portal-4.0.5.5-0.1.el7ev.noarch python-ovirt-engine-sdk4-4.0.2-1.el7ev.x86_64 ovirt-iso-uploader-4.0.2-1.el7ev.noarch ovirt-engine-setup-plugin-ovirt-engine-common-4.0.5.5-0.1.el7ev.noarch ovirt-vmconsole-1.0.4-1.el7ev.noarch ovirt-engine-setup-plugin-ovirt-engine-4.0.5.5-0.1.el7ev.noarch ovirt-engine-tools-backup-4.0.5.5-0.1.el7ev.noarch ovirt-engine-backend-4.0.5.5-0.1.el7ev.noarch ovirt-engine-4.0.5.5-0.1.el7ev.noarch ovirt-engine-cli-3.6.8.1-1.el7ev.noarch ovirt-imageio-common-0.3.0-0.el7ev.noarch ovirt-host-deploy-1.5.3-1.el7ev.noarch ovirt-engine-lib-4.0.5.5-0.1.el7ev.noarch ovirt-host-deploy-java-1.5.3-1.el7ev.noarch ovirt-engine-dwh-4.0.5-1.el7ev.noarch ovirt-engine-setup-plugin-websocket-proxy-4.0.5.5-0.1.el7ev.noarch ovirt-engine-setup-4.0.5.5-0.1.el7ev.noarch ovirt-engine-dbscripts-4.0.5.5-0.1.el7ev.noarch ovirt-engine-dashboard-1.0.5-1.el7ev.x86_64 ovirt-engine-vmconsole-proxy-helper-4.0.5.5-0.1.el7ev.noarch ovirt-engine-websocket-proxy-4.0.5.5-0.1.el7ev.noarch ovirt-engine-userportal-4.0.5.5-0.1.el7ev.noarch ovirt-engine-setup-plugin-vmconsole-proxy-helper-4.0.5.5-0.1.el7ev.noarch ovirt-engine-sdk-python-3.6.9.1-1.el7ev.noarch ovirt-engine-extension-aaa-jdbc-1.1.1-1.el7ev.noarch ovirt-imageio-proxy-0.4.0-0.el7ev.noarch ovirt-engine-tools-4.0.5.5-0.1.el7ev.noarch ovirt-engine-restapi-4.0.5.5-0.1.el7ev.noarch ovirt-log-collector-4.0.1-1.el7ev.noarch ovirt-image-uploader-4.0.1-1.el7ev.noarch ovirt-setup-lib-1.0.2-1.el7ev.noarch ovirt-engine-dwh-setup-4.0.5-1.el7ev.noarch ovirt-vmconsole-proxy-1.0.4-1.el7ev.noarch ovirt-engine-setup-base-4.0.5.5-0.1.el7ev.noarch ## Optional and Extras repos added to install cockpit on RHV-M OS. # yum repolist -v Not loading "rhnplugin" plugin, as it is disabled Loading "product-id" plugin Loading "search-disabled-repos" plugin Loading "subscription-manager" plugin Loading "versionlock" plugin Updating Subscription Management repositories. Config time: 1.066 Yum version: 3.4.3 Setting up Package Sacks Reading version lock configuration pkgsack time: 0.008 Repo-id : jb-eap-7-for-rhel-7-server-rpms/7Server/x86_64 Repo-name : JBoss Enterprise Application Platform 7 (RHEL 7 Server) (RPMs) Repo-revision: 1481118692 Repo-updated : Wed Dec 7 05:51:32 2016 Repo-pkgs : 508 Repo-size : 675 M Repo-baseurl : https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/jbeap/7/os Repo-expire : 86,400 second(s) (last: Wed Dec 7 14:17:14 2016) Filter : read-only:present Repo-filename: /etc/yum.repos.d/redhat.repo Repo-id : rhel-7-server-extras-rpms/x86_64 Repo-name : Red Hat Enterprise Linux 7 Server - Extras (RPMs) Repo-revision: 1481046582 Repo-updated : Tue Dec 6 09:49:42 2016 Repo-pkgs : 358 Repo-size : 940 M Repo-baseurl : https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/extras/os Repo-expire : 86,400 second(s) (last: Wed Dec 7 14:17:15 2016) Filter : read-only:present Repo-filename: /etc/yum.repos.d/redhat.repo Repo-id : rhel-7-server-optional-rpms/7Server/x86_64 Repo-name : Red Hat Enterprise Linux 7 Server - Optional (RPMs) Repo-revision: 1481041381 Repo-updated : Tue Dec 6 08:23:01 2016 Repo-pkgs : 10,436 Repo-size : 16 G Repo-baseurl : https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/optional/os Repo-expire : 86,400 second(s) (last: Wed Dec 7 14:17:15 2016) Filter : read-only:present Repo-filename: /etc/yum.repos.d/redhat.repo Repo-id : rhel-7-server-rhv-4.0-rpms/x86_64 Repo-name : Red Hat Virtualization Manager 4.0 (RHEL 7 Server) (RPMs) Repo-revision: 1479325010 Repo-updated : Wed Nov 16 11:36:50 2016 Repo-pkgs : 208 Repo-size : 990 M Repo-baseurl : https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/rhv/4.0/os Repo-expire : 86,400 second(s) (last: Wed Dec 7 14:17:16 2016) Filter : read-only:present Repo-excluded: 32 Repo-filename: /etc/yum.repos.d/redhat.repo Repo-id : rhel-7-server-rpms/7Server/x86_64 Repo-name : Red Hat Enterprise Linux 7 Server (RPMs) Repo-revision: 1481041632 Repo-updated : Tue Dec 6 08:27:11 2016 Repo-pkgs : 13,540 Repo-size : 17 G Repo-baseurl : https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/os Repo-expire : 86,400 second(s) (last: Wed Dec 7 14:17:16 2016) Filter : read-only:present Repo-filename: /etc/yum.repos.d/redhat.repo Repo-id : rhel-7-server-supplementary-rpms/7Server/x86_64 Repo-name : Red Hat Enterprise Linux 7 Server - Supplementary (RPMs) Repo-revision: 1478164862 Repo-updated : Thu Nov 3 02:21:02 2016 Repo-pkgs : 164 Repo-size : 4.0 G Repo-baseurl : https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/supplementary/os Repo-expire : 86,400 second(s) (last: Wed Dec 7 14:17:17 2016) Filter : read-only:present Repo-filename: /etc/yum.repos.d/redhat.repo repolist: 25,214
Created attachment 1229585 [details] screenshot of error after trying to add a disk to a new VM (100% reproducible) This was a new install of RHV 4.0.5, with all updates applied as of 2016-12-08.
This bug is targeted to 4.1 - the deepest z-stream clone (https://bugzilla.redhat.com/show_bug.cgi?id=1401576) is targeted to 4.0.6, so in 4.0.5 it still will be occurring.
Verified on version: 4.1.0.3-0.1.el7