Bug 1399599 - Unexpected error encountered while Viewing Full screen report
Summary: Unexpected error encountered while Viewing Full screen report
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - OPS
Version: 5.6.0
Hardware: Unspecified
OS: Unspecified
high
medium
Target Milestone: GA
: 5.8.0
Assignee: Zita Nemeckova
QA Contact: Niyaz Akhtar Ansari
URL:
Whiteboard: ui:report
Depends On:
Blocks: 1416836 1416839
TreeView+ depends on / blocked
 
Reported: 2016-11-29 11:29 UTC by Niyaz Akhtar Ansari
Modified: 2017-06-12 17:06 UTC (History)
6 users (show)

Fixed In Version: 5.8.0.0
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1416836 1416839 (view as bug list)
Environment:
Last Closed: 2017-06-12 17:06:43 UTC
Category: ---
Cloudforms Team: CFME Core
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
report ui error screenshot (37.78 KB, image/png)
2016-11-29 11:29 UTC, Niyaz Akhtar Ansari
no flags Details
screenshot (104.84 KB, image/png)
2016-11-29 11:32 UTC, Niyaz Akhtar Ansari
no flags Details

Description Niyaz Akhtar Ansari 2016-11-29 11:29:47 UTC
Created attachment 1225789 [details]
report ui error screenshot

Description of problem:
Unexpected UI error encountered when there is no record/data in saved report.


Version-Release number of selected component (if applicable):
Version 5.6.3.3.20161128141841_49d925b


How reproducible:
100%

Steps to Reproduce:
1.Cloud Intel->Reports
2.Click the Reports accordion and select report->Click Queue
3.Click the Saved Reports accordion and Select report from check box 
4.Click on 'Show Full screen report' from Config button

Actual results:


Expected results:


Additional info:


Production Log:

[----] I, [2016-11-29T06:00:29.465882 #2992:1771aa4] INFO -- : Started GET "/report/report_only" for 127.0.0.1 at 2016-11-29 06:00:29 -0500
[----] I, [2016-11-29T06:00:29.467742 #2992:1771aa4] INFO -- : Processing by ReportController#report_only as HTML
[----] F, [2016-11-29T06:00:29.543523 #2992:1771aa4] FATAL -- : Error caught: [NoMethodError] undefined method `[]' for nil:NilClass
/var/www/miq/vmdb/app/controllers/application_controller.rb:319:in `report_only'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/basic_implicit_render.rb:4:in `send_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/base.rb:188:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/rendering.rb:30:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/callbacks.rb:20:in `block in process_action'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:126:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:126:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:506:in `block (2 levels) in compile'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:455:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:455:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:101:in `__run_callbacks__'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:750:in `_run_process_action_callbacks'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:90:in `run_callbacks'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/callbacks.rb:19:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/rescue.rb:20:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/instrumentation.rb:32:in `block in process_action'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/notifications.rb:164:in `block in instrument'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/notifications/instrumenter.rb:21:in `instrument'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/notifications.rb:164:in `instrument'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/params_wrapper.rb:248:in `process_action'
/opt/rh/cfme-gemset/gems/activerecord-5.0.0.1/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/base.rb:126:in `process'
/opt/rh/cfme-gemset/gems/actionview-5.0.0.1/lib/action_view/rendering.rb:30:in `process'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal.rb:190:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal.rb:262:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/routing/route_set.rb:50:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/routing/route_set.rb:32:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/journey/router.rb:39:in `block in serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/journey/router.rb:26:in `each'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/journey/router.rb:26:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/routing/route_set.rb:725:in `call'
/opt/rh/cfme-gemset/gems/secure_headers-3.0.3/lib/secure_headers/middleware.rb:10:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/etag.rb:25:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/conditional_get.rb:25:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/head.rb:12:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/session/abstract/id.rb:222:in `context'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/session/abstract/id.rb:216:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/cookies.rb:613:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/callbacks.rb:38:in `block in call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:97:in `__run_callbacks__'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:750:in `_run_call_callbacks'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:90:in `run_callbacks'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/callbacks.rb:36:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/remote_ip.rb:79:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/debug_exceptions.rb:49:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in `call'
/opt/rh/cfme-gemset/gems/railties-5.0.0.1/lib/rails/rack/logger.rb:36:in `call_app'
/opt/rh/cfme-gemset/gems/railties-5.0.0.1/lib/rails/rack/logger.rb:26:in `call'
/opt/rh/cfme-gemset/gems/request_store-1.3.1/lib/request_store/middleware.rb:9:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/request_id.rb:24:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/method_override.rb:22:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/runtime.rb:22:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/cache/strategy/local_cache_middleware.rb:28:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/executor.rb:12:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/sendfile.rb:111:in `call'
/opt/rh/cfme-gemset/gems/railties-5.0.0.1/lib/rails/engine.rb:522:in `call'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/configuration.rb:224:in `call'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:561:in `handle_request'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:406:in `process_client'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:271:in `block in run'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/thread_pool.rb:111:in `call'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/thread_pool.rb:111:in `block in spawn_thread'
/opt/rh/cfme-gemset/gems/logging-2.1.0/lib/logging/diagnostic_context.rb:450:in `call'
/opt/rh/cfme-gemset/gems/logging-2.1.0/lib/logging/diagnostic_context.rb:450:in `block in create_with_logging_context'
[----] I, [2016-11-29T06:00:29.545390 #2992:1771aa4] INFO -- : Rendering layouts/exception.html.haml within layouts/application
[----] I, [2016-11-29T06:00:29.546043 #2992:1771aa4] INFO -- : Rendered layouts/_exception_contents.html.haml (0.2ms)
[----] I, [2016-11-29T06:00:29.546181 #2992:1771aa4] INFO -- : Rendered layouts/exception.html.haml within layouts/application (0.6ms)
[----] I, [2016-11-29T06:00:29.546472 #2992:1771aa4] INFO -- : Rendered layouts/_doctype.html.haml (0.0ms)
[----] I, [2016-11-29T06:00:29.569979 #2992:1771aa4] INFO -- : Rendered layouts/_i18n_js.html.haml (22.3ms)
[----] I, [2016-11-29T06:00:29.570622 #2992:1771aa4] INFO -- : Completed 500 Internal Server Error in 103ms (Views: 26.2ms | ActiveRecord: 0.0ms)
[----] I, [2016-11-29T06:00:32.893492 #2992:1771cac] INFO -- : Started POST "/dashboard/window_sizes?width=1920&height=939" for 127.0.0.1 at 2016-11-29 06:00:32 -0500
[----] I, [2016-11-29T06:00:32.895384 #2992:1771cac] INFO -- : Processing by DashboardController#window_sizes as JS
[----] I, [2016-11-29T06:00:32.895513 #2992:1771cac] INFO -- : Parameters: {"width"=>"1920", "height"=>"939"}
[----] W, [2016-11-29T06:00:32.896070 #2992:1771cac] WARN -- : Can't verify CSRF token authenticity.
[----] F, [2016-11-29T06:00:32.896551 #2992:1771cac] FATAL -- : Error caught: [ActionController::InvalidAuthenticityToken] ActionController::InvalidAuthenticityToken
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/request_forgery_protection.rb:195:in `handle_unverified_request'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/request_forgery_protection.rb:223:in `handle_unverified_request'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/request_forgery_protection.rb:218:in `verify_authenticity_token'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:382:in `block in make_lambda'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:150:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:150:in `block (2 levels) in halting_and_conditional'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/callbacks.rb:12:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/callbacks.rb:12:in `block (2 levels) in <module:Callbacks>'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:151:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:151:in `block in halting_and_conditional'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:454:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:454:in `block in call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:454:in `each'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:454:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:101:in `__run_callbacks__'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:750:in `_run_process_action_callbacks'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:90:in `run_callbacks'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/callbacks.rb:19:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/rescue.rb:20:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/instrumentation.rb:32:in `block in process_action'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/notifications.rb:164:in `block in instrument'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/notifications/instrumenter.rb:21:in `instrument'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/notifications.rb:164:in `instrument'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/instrumentation.rb:30:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal/params_wrapper.rb:248:in `process_action'
/opt/rh/cfme-gemset/gems/activerecord-5.0.0.1/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/abstract_controller/base.rb:126:in `process'
/opt/rh/cfme-gemset/gems/actionview-5.0.0.1/lib/action_view/rendering.rb:30:in `process'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal.rb:190:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_controller/metal.rb:262:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/routing/route_set.rb:50:in `dispatch'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/routing/route_set.rb:32:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/journey/router.rb:39:in `block in serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/journey/router.rb:26:in `each'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/journey/router.rb:26:in `serve'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/routing/route_set.rb:725:in `call'
/opt/rh/cfme-gemset/gems/secure_headers-3.0.3/lib/secure_headers/middleware.rb:10:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/etag.rb:25:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/conditional_get.rb:38:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/head.rb:12:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/session/abstract/id.rb:222:in `context'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/session/abstract/id.rb:216:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/cookies.rb:613:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/callbacks.rb:38:in `block in call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:97:in `__run_callbacks__'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:750:in `_run_call_callbacks'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/callbacks.rb:90:in `run_callbacks'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/callbacks.rb:36:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/remote_ip.rb:79:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/debug_exceptions.rb:49:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/show_exceptions.rb:31:in `call'
/opt/rh/cfme-gemset/gems/railties-5.0.0.1/lib/rails/rack/logger.rb:36:in `call_app'
/opt/rh/cfme-gemset/gems/railties-5.0.0.1/lib/rails/rack/logger.rb:26:in `call'
/opt/rh/cfme-gemset/gems/request_store-1.3.1/lib/request_store/middleware.rb:9:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/request_id.rb:24:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/method_override.rb:22:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/runtime.rb:22:in `call'
/opt/rh/cfme-gemset/gems/activesupport-5.0.0.1/lib/active_support/cache/strategy/local_cache_middleware.rb:28:in `call'
/opt/rh/cfme-gemset/gems/actionpack-5.0.0.1/lib/action_dispatch/middleware/executor.rb:12:in `call'
/opt/rh/cfme-gemset/gems/rack-2.0.1/lib/rack/sendfile.rb:111:in `call'
/opt/rh/cfme-gemset/gems/railties-5.0.0.1/lib/rails/engine.rb:522:in `call'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/configuration.rb:224:in `call'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:561:in `handle_request'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:406:in `process_client'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/server.rb:271:in `block in run'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/thread_pool.rb:111:in `call'
/opt/rh/rh-ruby22/root/usr/share/gems/gems/puma-3.3.0/lib/puma/thread_pool.rb:111:in `block in spawn_thread'
/opt/rh/cfme-gemset/gems/logging-2.1.0/lib/logging/diagnostic_context.rb:450:in `call'
/opt/rh/cfme-gemset/gems/logging-2.1.0/lib/logging/diagnostic_context.rb:450:in `block in create_with_logging_context'

Comment 2 Niyaz Akhtar Ansari 2016-11-29 11:32:02 UTC
Created attachment 1225790 [details]
screenshot

Comment 4 Harpreet Kataria 2016-12-18 20:51:20 UTC
Zita,

Can you take a look at this one, i wasn't able to recreate this on upstream master. Let me know if you need help recreating on 5.6.z branch

Thanks,
~Harpreet

Comment 5 Zita Nemeckova 2017-01-23 13:43:32 UTC
Upstream master - cannot reproduce.
Darga - https://github.com/ManageIQ/manageiq/pull/13620

Comment 6 Zita Nemeckova 2017-01-23 16:16:09 UTC
Update:
Upstream - bug to be fixed
Euwe - 'Show Full screen report' button is not present.

Comment 7 Zita Nemeckova 2017-01-24 12:53:34 UTC
Upstream - https://github.com/ManageIQ/manageiq-ui-classic/pull/224

Comment 10 Zita Nemeckova 2017-02-06 11:48:53 UTC
Euwe - button is no longer missing.

Comment 11 Niyaz Akhtar Ansari 2017-03-06 11:29:21 UTC
Verified in Version 5.8.0.3


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