Closing this bug as it's a duplicate for [0] or [1]. There is a workaround for this problem by overriding the facts that exceed 255 characters, for more information on how to override facts please have a look at [2] [0] https://bugzilla.redhat.com/show_bug.cgi?id=1310827 [1] https://bugzilla.redhat.com/show_bug.cgi?id=1165193 [2] https://access.redhat.com/documentation/en-US/Red_Hat_Subscription_Management/1/html-single/RHSM/index.html#rhsm-facts-overriding *** This bug has been marked as a duplicate of bug 1310827 ***