Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1417120 - [RFE] Add Insights notification emails to Satellite
Summary: [RFE] Add Insights notification emails to Satellite
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Insights
Version: 6.3.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: Unspecified
Assignee: Adam Price
QA Contact: Patrik Segedy
URL:
Whiteboard:
Depends On: 1403979
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-01-27 09:35 UTC by Satellite Program
Modified: 2019-04-01 20:27 UTC (History)
8 users (show)

Fixed In Version: rubygem-foreman-redhat_access-2.0.13
Doc Type: Enhancement
Doc Text:
Clone Of: 1403979
Environment:
Last Closed: 2018-02-21 16:54:37 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Comment 3 Lindani Phiri 2017-05-09 18:24:32 UTC
6.3 package available.

Comment 4 Patrik Segedy 2017-10-16 15:02:48 UTC
Steps to verify:

satellite-6.3.0-20.0.beta.el7sat.noarch
tfm-rubygem-foreman-redhat_access-2.0.8-1.el7sat.noarch
tfm-rubygem-redhat_access_lib-1.1.0-1.el7sat.noarch

1. Create a new user in satellite (without RHN account)
2. Subscribe the user to Insights notifications
3. Register a host
4. Register the host to insights following https://access.redhat.com/products/red-hat-insights#satellite6
5. Trigger the insights sending using rake console:

 ForemanTasks.sync_task(Actions::Insights::EmailPoller)

# foreman-rake console
Loading production environment (Rails 4.2.6)
Failed to load console gems, starting anyway
irb(main):001:0> ForemanTasks.sync_task(Actions::Insights::EmailPoller)
=> #<ForemanTasks::Task::DynflowTask id: "ee576f6a-1b7d-49cd-814c-bf66ab93a181", type: "ForemanTasks::Task::DynflowTask", label: "Actions::Insights::EmailPoller", started_at: "2017-10-16 14:44:50", ended_at: "2017-10-16 14:44:51", state: "stopped", result: "success", external_id: "6482072b-a728-4d4c-afc3-e8afeaa57990", parent_task_id: nil, start_at: "2017-10-16 14:44:50", start_before: nil>

6. Task is created and result is success, but no e-mail was received

FailedQA

Comment 5 Lindani Phiri 2017-10-17 13:29:34 UTC
You are likely running into :
https://bugzilla.redhat.com/show_bug.cgi?id=1492569

Did you verify that the user can receive test emails? Were there errors reported in the log?

Comment 6 Patrik Segedy 2017-10-18 07:34:32 UTC
Hi Lindani,

You are right, I'm running into bug 1492569
Yes, test email was received and I don't see any errors reported in production.log. Which other log should I check for errors? Thanks.

Comment 10 Lindani Phiri 2018-01-16 19:15:47 UTC
This BZ requires both the fix to https://bugzilla.redhat.com/show_bug.cgi?id=1417069 and an updated Insights gem (rubygem-foreman-redhat_access-2.0.13)

Comment 11 Patrik Segedy 2018-01-24 16:00:47 UTC
Verified in snap 6.3.0_33
tfm-rubygem-redhat_access_lib-1.1.4-1.el7sat.noarch
tfm-rubygem-foreman-redhat_access-2.0.13-1.el7sat.noarch

1. Subscribe user to Insights notifications
3. Register a host
3. Register the host to insights following https://access.redhat.com/products/red-hat-insights#satellite6
4. Trigger the insights email sending using rake console:

 ForemanTasks.sync_task(Actions::Insights::EmailPoller)

irb(main):001:0> ForemanTasks.sync_task(Actions::Insights::EmailPoller)
=> #<ForemanTasks::Task::DynflowTask id: "5a80e8b5-7256-480c-af0b-b61c9f1620fc", type: "ForemanTasks::Task::DynflowTask", label: "Actions::Insights::EmailPoller", started_at: "2018-01-24 15:53:17", ended_at: "2018-01-24 15:53:20", state: "stopped", result: "success", external_id: "d5ef7628-2c4f-4500-8637-1f348d60ab87", parent_task_id: nil, start_at: "2018-01-24 15:53:17", start_before: nil>


5. Result of the task is 'success' and I received the e-mail.

VERIFIED

Comment 12 Satellite Program 2018-02-21 16:54:37 UTC
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA.
> > 
> > For information on the advisory, and where to find the updated files, follow the link below.
> > 
> > If the solution does not work for you, open a new bug report.
> > 
> > https://access.redhat.com/errata/RHSA-2018:0336


Note You need to log in before you can comment on or make changes to this bug.