Bug 1430598 – Cannot upload disk images ("due to a network error. Make sure ovirt-imageio-proxy service is installed and configured, and ovirt-engine's certificate is registered as a valid CA in the browser")

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Bug 1430598 - Cannot upload disk images ("due to a network error. Make sure ovirt-imageio-proxy service is installed and configured, and ovirt-engine's certificate is registered as a valid CA in the browser")

Summary:	Cannot upload disk images ("due to a network error. Make sure ovirt-imageio-p...

Status:	CLOSED ERRATA

Aliases:	None

Product:	Red Hat Enterprise Virtualization Manager
Classification:	Red Hat
Component:	ovirt-imageio-proxy (Show other bugs)
Sub Component:
Version:	4.0.7
Hardware:	All Linux

Priority	unspecified Severity high
Target Milestone:	ovirt-4.2.0
Target Release:	---
Assigned To:	Daniel Erez
QA Contact:	Natalie Gavrielov
Docs Contact:

URL:
Whiteboard:
Keywords:	Reopened, ZStream

Depends On:	1449084 1450293
Blocks:
	Show dependency tree / graph

Reported:	2017-03-08 23:35 EST by Marcus West
Modified:	2018-05-15 13:57 EDT (History)
CC List:	8 users (show)

See Also:
Fixed In Version:
Doc Type:	No Doc Update
Doc Text:	undefined
Story Points:	---
Clone Of:
Clones:	1458545 (view as bug list)
Environment:
Last Closed:	2018-05-15 13:56:55 EDT
Type:	Bug
Regression:	---
Mount Type:	---
Documentation:	---
CRM:
Verified Versions:
Category:	---
oVirt Team:	Storage
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---

Attachments	(Terms of Use)
Add an attachment (proposed patch, testcase, etc.)

External Trackers
Tracker	ID	Priority	Status	Summary	Last Updated
Red Hat Knowledge Base (Solution)	2730191	None	None	None	2017-03-08 23:36 EST
oVirt gerrit	76656	None	None	None	2017-05-10 10:12 EDT
Red Hat Product Errata	RHBA-2018:1519	None	None	None	2018-05-15 13:57 EDT

Groups: None (edit)

Description Marcus West 2017-03-08 23:35:03 EST

## Description of problem:

When trying to upload a disk image via RHV gui, the action fails with the error:

WARN  [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector] (default task-29) [cor-id] Correlation ID: cor-id, Call Stack: null, Custom Event ID: -1, Message: Unable to upload image to disk [disk-id] due to a network error. Make sure ovirt-imageio-proxy service is installed and configured, and ovirt-engine's certificate is registered as a valid CA in the browser.


## Version-Release number of selected component (if applicable):

rhevm-4.0.6.3-0.1.el7ev.noarch
ovirt-imageio-common-0.3.0-0.el7ev.noarch
ovirt-imageio-proxy-0.4.0-0.el7ev.noarch
ovirt-imageio-proxy-setup-0.4.0-0.el7ev.noarch

## How reproducible:

Always

## Steps to Reproduce:
1. Import CA (from console client resources page)
2. Click 'disks' -> 'upload' -> start
3. choose an image to upload

## Actual results:

Upload fails with error message.

## Expected results:

Disk upload to succeed, or provide some more specific information as to what the problem is.

## Additional info:

- Customer has imported CA (from console client resources page)
- Customer has upgraded from 3.6
- Customer applied 3rd party certs, but they caused issues with Log Collector so were removed for now
- Customer verified 54323 is accessible from client (packets observed during the last test)

Comment 2 Yaniv Kaul 2017-03-09 02:59:59 EST

The last item (about being localhost) sounds like bug 1427037 which is fixed for 4.0.7.

Comment 20 Yedidyah Bar David 2017-05-09 04:26:24 EDT

Does current bug depend on bug 1449084 also for firefox (the version in el7, at least)? If not, I'd drop the Depends On.

Comment 21 Daniel Erez 2017-05-09 04:30:35 EDT

(In reply to Yedidyah Bar David from comment #20)
> Does current bug depend on bug 1449084 also for firefox (the version in el7,
> at least)? If not, I'd drop the Depends On.

Yes, the issue is only Chrome. But we officially support Chrome as a browser for the WebAdmin. So the issue is still crucial for 4.1.

Comment 22 Allon Mureinik 2017-05-14 06:52:27 EDT

I don't quite understand what's going on here in bugzilla.

This bug is MODIFIED. However, it depends on bug 1450293 which is in NEW, and the attached patch is part of ovirt-engine-4.1.2.2 (meaning it could perhaps be ON_QA for 4.1.2).

Daniel - can you please sort this out?

Comment 23 Daniel Erez 2017-05-14 06:57:28 EDT

(In reply to Allon Mureinik from comment #22)
> I don't quite understand what's going on here in bugzilla.
> 
> This bug is MODIFIED. However, it depends on bug 1450293 which is in NEW,
> and the attached patch is part of ovirt-engine-4.1.2.2 (meaning it could
> perhaps be ON_QA for 4.1.2).
> 
> Daniel - can you please sort this out?

I'll move this bug back to NEW until bug 1450293 is solved (to cover upgrade flow as well).

Comment 24 Yaniv Kaul 2017-05-31 16:13:52 EDT

Daniel, why is there any dep.? It can be tested with Firefox or older Chrome or use the workaround in Chrome.

Comment 25 Daniel Erez 2017-06-01 03:05:38 EDT

(In reply to Yaniv Kaul from comment #24)
> Daniel, why is there any dep.? It can be tested with Firefox or older Chrome
> or use the workaround in Chrome.

The only issue left for this bug is using Chrome (see comment 14).
Moving the bz to ON_QA. Please verify using an older chrome (< 58), or using the workaround described at https://bugzilla.redhat.com/show_bug.cgi?id=1449084#c2

Comment 27 Natalie Gavrielov 2017-06-15 13:27:24 EDT

Verified, performed a image upload scenario using GUI.

Tested using: 
- Firefox 52.1.1 (64-bit).
- Chrome 59.0.3071.86 (Official Build) (64-bit) with workaround
  (setting EnableCommonNameFallbackForLocalAnchors to true).

Builds:
ovirt-engine-4.2.0-0.0.master.20170606135217.gita02bf9d.el7.centos.noarch
ovirt-imageio-proxy-1.0.0-0.201706060741.git25ceb73.el7.centos.noarch
ovirt-imageio-common-1.0.0-0.201706060741.git25ceb73.el7.centos.noarch

Comment 32 errata-xmlrpc 2018-05-15 13:56:55 EDT

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:1519

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