Bug 1458545 - [downstream clone - 4.1.3] [BLOCKED] Cannot upload disk images ("due to a network error. Make sure ovirt-imageio-proxy service is installed and configured, and ovirt-engine's certificate is registered as a valid CA in the browser")
Summary: [downstream clone - 4.1.3] [BLOCKED] Cannot upload disk images ("due to a net...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Enterprise Virtualization Manager
Classification: Red Hat
Component: ovirt-imageio-proxy
Version: 4.0.7
Hardware: All
OS: Linux
unspecified
high
Target Milestone: ovirt-4.1.3
: ---
Assignee: Daniel Erez
QA Contact: Natalie Gavrielov
URL:
Whiteboard:
: 1459610 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-06-04 08:34 UTC by rhev-integ
Modified: 2021-08-30 11:58 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 1430598
Environment:
Last Closed: 2017-07-12 06:19:41 UTC
oVirt Team: Storage
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHV-38453 0 None None None 2021-08-30 11:58:02 UTC
Red Hat Knowledge Base (Solution) 2730191 0 None None None 2017-06-04 08:35:44 UTC
oVirt gerrit 76656 0 None None None 2017-06-04 08:35:44 UTC

Description rhev-integ 2017-06-04 08:34:08 UTC
+++ This bug is a downstream clone. The original bug is: +++
+++   bug 1430598 +++
======================================================================

## Description of problem:

When trying to upload a disk image via RHV gui, the action fails with the error:

WARN  [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector] (default task-29) [cor-id] Correlation ID: cor-id, Call Stack: null, Custom Event ID: -1, Message: Unable to upload image to disk [disk-id] due to a network error. Make sure ovirt-imageio-proxy service is installed and configured, and ovirt-engine's certificate is registered as a valid CA in the browser.


## Version-Release number of selected component (if applicable):

rhevm-4.0.6.3-0.1.el7ev.noarch
ovirt-imageio-common-0.3.0-0.el7ev.noarch
ovirt-imageio-proxy-0.4.0-0.el7ev.noarch
ovirt-imageio-proxy-setup-0.4.0-0.el7ev.noarch

## How reproducible:

Always

## Steps to Reproduce:
1. Import CA (from console client resources page)
2. Click 'disks' -> 'upload' -> start
3. choose an image to upload

## Actual results:

Upload fails with error message.

## Expected results:

Disk upload to succeed, or provide some more specific information as to what the problem is.

## Additional info:

- Customer has imported CA (from console client resources page)
- Customer has upgraded from 3.6
- Customer applied 3rd party certs, but they caused issues with Log Collector so were removed for now
- Customer verified 54323 is accessible from client (packets observed during the last test)

(Originally by Marcus West)

Comment 2 rhev-integ 2017-06-04 08:34:17 UTC
The last item (about being localhost) sounds like bug 1427037 which is fixed for 4.0.7.

(Originally by Yaniv Kaul)

Comment 20 rhev-integ 2017-06-04 08:35:19 UTC
Does current bug depend on bug 1449084 also for firefox (the version in el7, at least)? If not, I'd drop the Depends On.

(Originally by didi)

Comment 21 rhev-integ 2017-06-04 08:35:22 UTC
(In reply to Yedidyah Bar David from comment #20)
> Does current bug depend on bug 1449084 also for firefox (the version in el7,
> at least)? If not, I'd drop the Depends On.

Yes, the issue is only Chrome. But we officially support Chrome as a browser for the WebAdmin. So the issue is still crucial for 4.1.

(Originally by Daniel Erez)

Comment 22 rhev-integ 2017-06-04 08:35:26 UTC
I don't quite understand what's going on here in bugzilla.

This bug is MODIFIED. However, it depends on bug 1450293 which is in NEW, and the attached patch is part of ovirt-engine-4.1.2.2 (meaning it could perhaps be ON_QA for 4.1.2).

Daniel - can you please sort this out?

(Originally by Allon Mureinik)

Comment 23 rhev-integ 2017-06-04 08:35:29 UTC
(In reply to Allon Mureinik from comment #22)
> I don't quite understand what's going on here in bugzilla.
> 
> This bug is MODIFIED. However, it depends on bug 1450293 which is in NEW,
> and the attached patch is part of ovirt-engine-4.1.2.2 (meaning it could
> perhaps be ON_QA for 4.1.2).
> 
> Daniel - can you please sort this out?

I'll move this bug back to NEW until bug 1450293 is solved (to cover upgrade flow as well).

(Originally by Daniel Erez)

Comment 24 rhev-integ 2017-06-04 08:35:32 UTC
Daniel, why is there any dep.? It can be tested with Firefox or older Chrome or use the workaround in Chrome.

(Originally by Yaniv Kaul)

Comment 25 rhev-integ 2017-06-04 08:35:36 UTC
(In reply to Yaniv Kaul from comment #24)
> Daniel, why is there any dep.? It can be tested with Firefox or older Chrome
> or use the workaround in Chrome.

The only issue left for this bug is using Chrome (see comment 14).
Moving the bz to ON_QA. Please verify using an older chrome (< 58), or using the workaround described at https://bugzilla.redhat.com/show_bug.cgi?id=1449084#c2

(Originally by Daniel Erez)

Comment 26 Natalie Gavrielov 2017-06-07 15:41:31 UTC
*** Bug 1459610 has been marked as a duplicate of this bug. ***

Comment 27 Natalie Gavrielov 2017-06-07 15:58:20 UTC
Daniel,

This bug is marked as blocked yet it is on qa, is it ready to be tested for 4.1.3?
If so, is it just a normal upload scenario using both firefox and chrome (which chrome version?)

Comment 28 Daniel Erez 2017-06-07 16:04:09 UTC
(In reply to Natalie Gavrielov from comment #27)
> Daniel,
> 
> This bug is marked as blocked yet it is on qa, is it ready to be tested for
> 4.1.3?
> If so, is it just a normal upload scenario using both firefox and chrome
> (which chrome version?)

Yes, normal upload scenario. Please verify using an older chrome (< 57) - due to bug 1459610. Or, using the workaround described at https://bugzilla.redhat.com/show_bug.cgi?id=1449084#c2
I'll remove the 'Depneds On' BZ indeed.

Comment 29 Allon Mureinik 2017-06-08 12:30:20 UTC
Daniel, is there anything to document here?

Comment 30 Natalie Gavrielov 2017-06-11 12:04:38 UTC
Verified, performed a simple disk upload scenario using GUI.
Tested using: Firefox 52.1.1 (64-bit) and Chrome 55.0.2883.87 (64-bit).
Builds:
ovirt-engine-4.1.3.2-0.1.el7.noarch
ovirt-imageio-common-1.0.0-0.el7ev.noarch
ovirt-imageio-proxy-1.0.0-0.el7ev.noarch
vdsm-4.19.18-1.el7ev.x86_64
ovirt-imageio-daemon-1.0.0-0.el7ev.noarch


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