RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1433368 - subscription-manager still shows the golden ticket subscription under the "My subscriptions" tab
Summary: subscription-manager still shows the golden ticket subscription under the "My...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: subscription-manager
Version: 7.4
Hardware: Unspecified
OS: Unspecified
high
low
Target Milestone: rc
: ---
Assignee: William Poteat
QA Contact: Rehana
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-03-17 13:21 UTC by Rehana
Modified: 2017-08-01 19:21 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-08-01 19:21:47 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
GUI (727.08 KB, image/png)
2017-04-18 07:02 UTC, Rehana
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2017:2083 0 normal SHIPPED_LIVE python-rhsm and subscription-manager bug fix and enhancement update 2017-08-01 18:14:19 UTC

Description Rehana 2017-03-17 13:21:00 UTC
Description of problem:
 This bug is related to  Bug 1425438 , as decided the golden ticket subscription should not be shown in the subscription-manager gui as well 

Version-Release number of selected component (if applicable):
subscription management server: 2.0.27-1
subscription management rules: 5.21
subscription-manager: 1.19.1-1.git.832.46d4712.el7
python-rhsm: 1.19.1-1.git.5753.46d4712.el7


How reproducible:
always

Steps to Reproduce:
1.Register against org that has the contentAccessmode enabled (ex: snowwhite)
2.execute subscription-manager list --consumed --> observed no subscription in the list 
3. launch subscription-manager-gui and check the "my subscriptions" tab

Actual results:
Observed the golden ticket subscription was displayed on the gui

Expected results:
GUI should not show the extra entitlement granted from the org


Additional info:

Comment 2 Rehana 2017-04-18 07:02:24 UTC
Retested on :

subscription management server: 2.1.0-1
subscription management rules: 5.23
subscription-manager: 1.19.8-1.el7
python-rhsm: 1.19.5-1.el7

Retested, observed that now the extra golden ticket entitlement is not shown in the GUI (PFA:GUI.png)

# subscription-manager list --consumed
No consumed subscription pools to list

# ll /etc/pki/entitlement/
total 8
-rw-------. 1 root root 1679 Apr 18 02:57 5625461389610354181-key.pem
-rw-r--r--. 1 root root 2878 Apr 18 02:57 5625461389610354181.pem
 
# subscription-manager repos --list
+----------------------------------------------------------+
    Available Repositories in /etc/yum.repos.d/redhat.repo
+----------------------------------------------------------+
Repo ID:   awesomeos-ia64-only-content
Repo Name: awesomeos-ia64-only-content
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/all
Enabled:   0

Repo ID:   awesomeos-i386-only-content
Repo Name: awesomeos-i386-only-content
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/all
Enabled:   0

Repo ID:   snowy-content-label
Repo Name: snowy-content
Repo URL:  https://cdn.redhat.com/snowwhite/snowy/foo/path
Enabled:   0

Repo ID:   never-enabled-content
Repo Name: never-enabled-content
Repo URL:  https://cdn.redhat.com/snowwhite/foo/path/never
Enabled:   0

Repo ID:   awesomeos-all
Repo Name: awesomeos-all
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/all
Enabled:   0

Repo ID:   awesomeos-ppc-only-content
Repo Name: awesomeos-ppc-only-content
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/all
Enabled:   0

Repo ID:   awesomeos-x86_64-only-content
Repo Name: awesomeos-x86_64-only-content
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/all
Enabled:   0

Repo ID:   awesomeos-ppc64
Repo Name: awesomeos-ppc64
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/ppc64
Enabled:   0

Repo ID:   awesomeos-s390x
Repo Name: awesomeos-s390x
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/s390x
Enabled:   0

Repo ID:   awesomeos-ia64
Repo Name: awesomeos-ia64
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/ia64
Enabled:   0

Repo ID:   awesomeos-i686
Repo Name: awesomeos-i686
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/i686
Enabled:   0

Repo ID:   awesomeos-x86_64
Repo Name: awesomeos-x86_64
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/x86_64
Enabled:   0

Repo ID:   awesomeos-ppc64-only-content
Repo Name: awesomeos-ppc64-only-content
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/all
Enabled:   0

Repo ID:   awesomeos-s390x-only-content
Repo Name: awesomeos-s390x-only-content
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/all
Enabled:   0

Repo ID:   awesomeos-x86_64-i386-content
Repo Name: awesomeos-x86_64-i386-content
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/all
Enabled:   0

Repo ID:   content-label-empty-gpg
Repo Name: content-emptygpg
Repo URL:  https://cdn.redhat.com/snowwhite/foo/path
Enabled:   0

Repo ID:   awesomeos-i386
Repo Name: awesomeos-i386
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/i386
Enabled:   0

Repo ID:   awesomeos-x86
Repo Name: awesomeos-x86
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/$releasever/x86
Enabled:   0

Repo ID:   awesomeos
Repo Name: awesomeos
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/$basearch/$releasever/awesomeos
Enabled:   0

Repo ID:   awesomeos-ppc
Repo Name: awesomeos-ppc
Repo URL:  https://cdn.redhat.com/snowwhite/path/to/awesomeos/ppc
Enabled:   0

Repo ID:   content-label
Repo Name: content
Repo URL:  https://cdn.redhat.com/snowwhite/foo/path
Enabled:   0

Repo ID:   snowy-never-enabled-content
Repo Name: snowy-never-enabled-content
Repo URL:  https://cdn.redhat.com/snowwhite/snowy/foo/path/never
Enabled:   0

Repo ID:   content-label-no-gpg
Repo Name: content-nogpg
Repo URL:  https://cdn.redhat.com/snowwhite/foo/path
Enabled:   0

Marking as Verified!!

Comment 3 Rehana 2017-04-18 07:02:57 UTC
Created attachment 1272227 [details]
GUI

Comment 4 errata-xmlrpc 2017-08-01 19:21:47 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2017:2083


Note You need to log in before you can comment on or make changes to this bug.