Description of problem: I just installed my printer via gnome printers on Fedora 26, whenever I try to print (tried LibreOffice and gedit) gnome notifies me that the process started and then shortly after notifies that printing has stopped, and remains in that state, failing to print. Version-Release number of selected component (if applicable): How reproducible: Install a printer, try to print a file Steps to Reproduce: 1. 2. 3. Actual results: printer hangs Expected results: priting ends Additional info: The printer seems to be successful recognized and installed, this works on Ubuntu.
Doesn't work on Xorg either, in logs i found: "Could not open input accel '/dev/input/event9': Operation not permitted" "Job stopped due to filter errors; please consult the error_log file for details."
Inklevel also doesn't sohw up, and this should be a ipp printer, so driverless, here it's trying to assign a driver. the printer is: HP LaserJet-Pro MFP125nw
I think I have the same, or related problem. HP printer worked in fc25, fails (stops) after upgrade to fc26. The printer is identified as: hp:/usb/ENVY_5660_series?serial=TH58B8W0N506D2 HP Envy 5660 Series, hpcups 3.16.11 /var log messages shows: Apr 21 09:53:23 ontap cupsd: Expiring subscriptions... Apr 21 09:53:23 ontap dbus-daemon[795]: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' requested by ':1.183' (uid=1000 pid=6828 comm="/usr/bin/python3 /usr/share/system-config-printer/" label="unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023") (using servicehelper) Apr 21 09:53:23 ontap dbus-daemon[795]: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism' Apr 21 09:53:23 ontap cupsd: Job restarted by user. Apr 21 09:53:23 ontap cupsd: Started filter /usr/lib/cups/filter/bannertopdf (PID 7066) Apr 21 09:53:23 ontap cupsd: Started filter /usr/lib/cups/filter/pdftopdf (PID 7067) Apr 21 09:53:23 ontap cupsd: Started filter /usr/lib/cups/filter/gstoraster (PID 7068) Apr 21 09:53:23 ontap cupsd: Started filter /usr/lib/cups/filter/hpcups (PID 7069) Apr 21 09:53:23 ontap cupsd: Started backend /usr/lib/cups/backend/hp (PID 7070) Apr 21 09:53:23 ontap cupsd: Restarted by "ellson". Apr 21 09:53:23 ontap cupsd: REQUEST localhost - - "POST /jobs/ HTTP/1.1" 200 142 Restart-Job successful-ok Apr 21 09:53:24 ontap cupsd: Expiring subscriptions... Apr 21 09:53:24 ontap hp[7070]: prnt/backend/hp.c 913: ERROR: null print job total=0 Apr 21 09:53:25 ontap cupsd: Expiring subscriptions... Apr 21 09:53:25 ontap cupsd: Job stopped due to filter errors; please consult the error_log file for details. Apr 21 09:53:26 ontap cupsd: Expiring subscriptions... Apr 21 09:53:27 ontap cupsd: Expiring subscriptions... Apr 21 09:53:31 ontap cupsd: Saving job.cache... Apr 21 09:53:31 ontap cupsd: Saving subscriptions.conf... Apr 21 09:53:31 ontap cupsd: Expiring subscriptions... Apr 21 09:53:54 ontap cupsd: Expiring subscriptions... Apr 21 09:53:55 ontap cupsd: Expiring subscriptions... I was unable to find an "error_log" file. Can someone tell me where to look? There are a few bugs found by google for "prnt/backend/hp.c 913: ERROR: null print job", but nothing recent. I'd try rolling back cups and/or hplib, but the python3 upgrade makes this very difficult.
This maybe a dup of 1440502
Hi, would you mind re-installing your printers with hp-setup -r (when you have installed hplip-gui package), hp-setup and hp-plugin if it helps? You cannot setup driverless printing if printer doesn't support it (having IPP backend don't conclude you have driverless supported printer) - I didn't find any info about HP LaserJet Pro mfp m125nw supports driverless printing.
You can extract more info from 'journalctl -u cups.service' by default.
No Luck. I Successfully removed, and reloaded printer, and downkoaded and installed latest driver from hp with hp-plugin. Getting the same error: Apr 24 11:24:53 ontap hp[20350]: prnt/backend/hp.c 913: ERROR: null print job total=0
I'm closing this bug as duplicate of #1440502. *** This bug has been marked as a duplicate of bug 1440502 ***