Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1446358 - Satellite to Capsule sync fails with "Could not save document (BSONObj size: 16797589 (0x1004F95) is invalid. Size must be between 0 and 16793600(16MB)"
Summary: Satellite to Capsule sync fails with "Could not save document (BSONObj size: ...
Keywords:
Status: CLOSED DUPLICATE of bug 1410649
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Pulp
Version: 6.2.7
Hardware: x86_64
OS: Linux
unspecified
urgent
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-04-27 17:53 UTC by Taft Sanders
Modified: 2021-06-10 12:15 UTC (History)
15 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-05-22 13:19:11 UTC
Target Upstream Version:
Embargoed:
tasander: needinfo-

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Pulp Redmine 2738 0 Normal CLOSED - DUPLICATE Errata package list exceed mongod 16MB document size limit. 2017-04-28 08:32:45 UTC

Description Taft Sanders 2017-04-27 17:53:46 UTC 
Description of problem:
Satellite/Capsule is trying to save information to the mongodb with a size larger than the BSONObj batch size is set for.

Version-Release number of selected component (if applicable):
Satellite 6.2.7
Capsule 6.2.7
mongodb-2.6.11-2.el7sat.x86_64

How reproducible:
N/A

Steps to Reproduce:
1.
2.
3.

Actual results:
From the task:
           "Could not save document (BSONObj size: 16797589 (0x1004F95) is invalid. Size must be between 0 and 16793600(16MB) First element: _id: \"a4e92bb7-01be-4a4d-a1ed-6193b6d915d3\")"},
        "metadata"=>{"state"=>"FINISHED"}}

Satellite's /var/log/mongodb/mongodb.log
2017-04-26T09:55:44.789-0400 [conn11543] warning: log line attempted (677k) over max size (10k)
2017-04-26T09:55:42.131-0400 [conn11543] warning: log line attempted (677k) over max size (10k)

Capsule's /var/log/mongodb/mongodb.log
2017-04-27T10:45:47.012-0400 [conn94] warning: log line attempted (6278k) over max size (10k)
2017-04-27T10:45:46.923-0400 [conn94] warning: log line attempted (6278k) over max size (10k)
2017-04-27T10:44:06.318-0400 [conn96] warning: log line attempted (11535k) over max size (10k)
2017-04-27T10:44:00.997-0400 [conn94] warning: log line attempted (13162k) over max size (10k)


Expected results:
Successful sync

Additional info:
Comment 8 pulp-infra@redhat.com 2017-04-27 21:03:09 UTC 
The Pulp upstream bug status is at NEW. Updating the external tracker on this bug.
Comment 9 pulp-infra@redhat.com 2017-04-27 21:03:12 UTC 
The Pulp upstream bug priority is at Normal. Updating the external tracker on this bug.
Comment 10 Marcelo Moreira de Mello 2017-04-27 21:10:13 UTC 
  Workaround notes from bz #1388296


https://bugzilla.redhat.com/show_bug.cgi?id=1388296#c22

=== HOTFIX INSTRUCTIONS FOR SATELLITE 6.2.7 ONLY ===

1. Download attached files
2. Stop services on both Capsule and Satellite
  katello-service stop
3. Extract both tarballs on the Satellite server
  tar xvf hotfix_katello-3.0.0.95-2.BZ1388296.el7sat.noarch.tar.bz2
  tar xvf pulp-hotfix-2.8.7.5-2.BZ_1388296.el7.tar.bz2 
4. Extract the only the pulp tarball on the Capsule servers
  tar xvf pulp-hotfix-2.8.7.5-2.BZ_1388296.el7.tar.bz2 
5. Update the packages on both the Satellite and Capsule servers
  yum update *.rpm (be sure that the untared rpms are the only ones in the cwd)
6. Upgrade Satellite
  satellite-installer --scenario satellite --upgrade
  wait for this to finish and the Satellite to be running, then:
7. Upgrade the capsules
  satellite-installer --scenario capsule --upgrade
  
  
To rollback any changes you can use yum history to view the yum transactions and  yum history undo <yum_transaction_number>

You may run into this error on the capsules when re-running the installer:
Upgrade Step: start_httpd...
Redirecting to /bin/systemctl start  httpd.service
Job for httpd.service failed because the control process exited with error code. See "systemctl status httpd.service" and "journalctl -xe" for details.

Some services failed to start: httpd

in httpd logs:
Feb 22 18:33:54 capsule627.example.com httpd[25756]: AH00526: Syntax error on line 28 of /etc/httpd/conf.d/pulp.conf:
Feb 22 18:33:54 capsule627.example.com httpd[25756]: Name duplicates previous WSGI daemon definition.

workaround:
Manually edit /etc/httpd/conf.d/pulp.conf to only include the first commented out line and restart httpd` and re-run satellite-installer --scenario capsule --upgrade. Be sure to backup the original pulp.conf file to be safe.



=== HOTFIX DOWNLOAD URL ==

You can fetch the 2 tarballs as mentioned in prior comment from:

 * http://people.redhat.com/~mmccune/hotfix/1388296/hotfix_katello-3.0.0.95-2.BZ1388296.el7sat.noarch.tar.bz2

 * http://people.redhat.com/~mmccune/hotfix/1388296/pulp-hotfix-2.8.7.5-2.BZ_1388296.el7.tar.bz2


verify sums:

$ sha256sum hotfix_katello-3.0.0.95-2.BZ1388296.el7sat.noarch.tar.bz2
c928375ae05d1e81228e2bd126fcd242ca12b52cc4dd8e7cbd0c9fe70ef71e49  hotfix_katello-3.0.0.95-2.BZ1388296.el7sat.noarch.tar.bz2
$ sha256sum pulp-hotfix-2.8.7.5-2.BZ_1388296.el7.tar.bz2
506ec90744999d2c9f5c68f2dd5bb68cf3a2987d3fb363f1fa386d62c964a266  pulp-hotfix-2.8.7.5-2.BZ_1388296.el7.tar.bz2
Comment 11 Tanya Tereshchenko 2017-04-28 08:23:40 UTC 
This is most likely a duplicate of bz #1410649.
Comment 12 pulp-infra@redhat.com 2017-04-28 08:32:47 UTC 
The Pulp upstream bug status is at CLOSED - DUPLICATE. Updating the external tracker on this bug.
Comment 14 Michael Hrivnak 2017-05-22 13:19:11 UTC 

*** This bug has been marked as a duplicate of bug 1410649 ***
Note You need to log in before you can comment on or make changes to this bug.