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Bug 1449570

Summary: Many no route matches errors for rhsm/consumer URLs for RHEL6.9 clients
Product: Red Hat Satellite Reporter: Peter Vreman <peter.vreman>
Component: Subscription ManagementAssignee: Justin Sherrill <jsherril>
Status: CLOSED ERRATA QA Contact: Og Maciel <omaciel>
Severity: high Docs Contact:
Priority: high    
Version: 6.2.9CC: bbuckingham, greartes, jcallaha, jsherril, omaciel, oshtaier, pgozart, rajgupta
Target Milestone: UnspecifiedKeywords: Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: tfm-rubygem-katello-3.4.4 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2018-02-21 16:42:36 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1122832    

Description Peter Vreman 2017-05-10 09:37:03 UTC 
Description of problem:

[crash/LI] root@li-lc-1017:~# zgrep 'No route matches.*rhsm/consumer' /var/log/foreman/production.log*.gz  | head -n5
/var/log/foreman/production.log-20170427.gz: | ActionController::RoutingError (No route matches [PUT] "/rhsm/consumers/34dc1eeb-0376-4f1d-af9a-b8025f9c68d1/certificates"):

[crash/LI] root@li-lc-1017:~# zgrep 'No route matches.*rhsm/consumer' /var/log/foreman/production.log*.gz  | wc -l
19589

This is only for RHEL6.9 clients. Other clients with RHEL6.8,7.2,7.3 do not generate these routing errors


The URL is also visible in the client rhsm.log:

$ grep 'PUT /rhsm/consumer.*/certificates' /var/log/rhsm/rhsm.log | head -n1
2017-05-07 04:12:00,371 [INFO] subscription-manager:25043:MainThread @connection.py:525 - Response: status=404, request="PUT /rhsm/consumers/738d54cc-8f52-4997-8ce1-27561a2fea36/certificates?lazy_regen=true"

This URL is triggered from 'subscription-manager refresh' as implemented for https://bugzilla.redhat.com/show_bug.cgi?id=1393580 and https://bugzilla.redhat.com/show_bug.cgi?id=1367243



Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. Connect RHEL6.9 client
2. Run subscription-manager refresh on Client
3.

Actual results:
RoutingErrors in foreman production.log

Expected results:
No erros in foreman production.log

Additional info:
Comment 2 Barnaby Court 2017-05-15 12:41:01 UTC 
The version of subscription-manager in RHEL 6.9 started making use of the put action on /consumers/{consumer_id}/certificates to clear the certificates as part of the "subscription-manager refresh" command. This should be forwarded to the Candlepin server by the katello layer. This change to sub-man was by design.
Comment 3 Justin Sherrill 2017-07-12 17:13:26 UTC 
Created redmine issue http://projects.theforeman.org/issues/20291 from this bug
Comment 4 Satellite Program 2017-07-17 18:05:47 UTC 
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/20291 has been resolved.
Comment 9 Satellite Program 2017-08-03 22:06:53 UTC 
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/20291 has been resolved.
Comment 11 Justin Sherrill 2017-09-07 13:35:05 UTC 
I can propose for 6.2.z
Comment 14 Og Maciel 2017-11-28 19:46:31 UTC 
This has been verified on satellite-6.3.0-21.0.beta.el7sat.noarch

* Verified that routing error is no longer showing up on Satellite server logs
* Verified that 404 log message is also not showing up on hosts (6.9 and 7.4)
Comment 15 Bryan Kearney 2018-02-21 16:40:16 UTC 
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA.

For information on the advisory, and where to find the updated files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:0336
Comment 16 Bryan Kearney 2018-02-21 16:42:36 UTC 
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA.

For information on the advisory, and where to find the updated files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:0336
Comment 17 Satellite Program 2018-02-21 16:54:37 UTC 
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA.
> > 
> > For information on the advisory, and where to find the updated files, follow the link below.
> > 
> > If the solution does not work for you, open a new bug report.
> > 
> > https://access.redhat.com/errata/RHSA-2018:0336