Description of problem: Version-Release number of selected component (if applicable): 5.8.1.0.20170623170756_3ed4411 How reproducible: Steps to Reproduce: 1. Created few services. 2. Some of them show data without error but few services when clicked on it shows error . Not sure what is special about these services. Screenshot with console attached. 3. Actual results: Expected results: Additional info: Appliance - https://10.8.197.236/ui/service/services/5
Service name -> error_service
*** This bug has been marked as a duplicate of bug 1467569 ***
Re-opening this as the BZ bug 1467569 is fixed in 5.8.1.5 but still seeing this issue . CLicking on some services shows error as in attached screenshot. Appliance: https://10.8.197.227/ui/service
Created attachment 1305659 [details] error
Seeing the following with the API: https://10.8.197.227/api/services/16?expand=vms%2Corchestration_stacks&attributes=name%2Cguid%2Ccreated_at%2Ctype%2Cdescription%2Cpicture%2Cpicture.image_href%2Cevm_owner.name%2Cevm_owner.userid%2Cmiq_group.description%2Call_service_children%2Caggregate_all_vm_cpus%2Caggregate_all_vm_memory%2Caggregate_all_vm_disk_count%2Caggregate_all_vm_disk_space_allocated%2Caggregate_all_vm_disk_space_used%2Caggregate_all_vm_memory_on_disk%2Cretired%2Cretirement_state%2Cretirement_warn%2Cretires_on%2Cactions%2Ccustom_actions%2Cprovision_dialog%2Cservice_resources%2Cchargeback_report%2Cservice_template%2Cparent_service%2Cpower_state%2Cpower_status%2Coptions%2Cvms.ipaddresses%2Cvms.snapshots%2Cvms.v_total_snapshots%2Cvms.v_snapshot_newest_name%2Cvms.v_snapshot_newest_timestamp%2Cvms.v_snapshot_newest_total_size%2Cvms.supports_console%3F%2Cvms.supports_launch_cockpit%3F {"error":{"kind":"internal_server_error","message":"undefined method `keys' for nil:NilClass","klass":"NoMethodError"}} @Chris - Please investigate before sending to the API team.
I took a look and I see exactly what you see. We don't really change the request per service to have different parameters so what works for one service should work for another. Since I can't retrieve the service, I can't really tell you what Shveta might have done differently for these services that is causing these services to error out.
Can you provide the evm logs of this appliance so the API team can see what might be behind this 500 error?
Created attachment 1306044 [details] evm log Appliance : https://10.8.197.114/ui/service
Not seeing this issue anymore .Closing .