Bug 1470649

When testing upstream qemu-ga-win,hit the same issue like comment 0 of Bug #1357789.
Version-Release number of selected component (if applicable):
Host kernel: kernel-3.10.0-691.el7.x86_64
Qemu-kvm-rhev: qemu-kvm-rhev-2.9.0-14.el7.x86_64
qemu-ga-win: qemu-ga-win-x64-2.9.0-2.el7ev.noarch



+++ This bug was initially created as a clone of Bug #1357789 +++

Description of problem:

Error message when executing qemu-ga-x64.msi :

There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

From the windows logs we can see :

Product: QEMU guest agent -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action RegisterCom, location: C:\Program Files\qemu-ga\qemu-ga.exe, command: -s vss-install

Trying to install manually : 

C:\Program Files\AgentQemu>qemu-ga.exe -s install
Registering QEMU Guest Agent VSS Provider:
  C:\Program Files\AgentQemu\qga-vss.dll
  C:\Program Files\AgentQemu\qga-vss.tlb
Failed to pUsersInRole->SaveChanges. (Error: 8000ffff) Défaillance irrémédiable

Removing COM+ Application: QEMU Guest Agent VSS Provider
Unfortunately it doesn't install correctly.

Tested on French windows versions : Windows 2008 R2, Windows 2012 R2 and Windows 7 x64 with latest 0.1.118 virtio drivers installed, qemu agent enabled in Proxmox VM config, UAC disabled and localadmin account.

Version-Release number of selected component (if applicable):

0.1.118

--- Additional comment from Yan Vugenfirer on 2016-07-19 04:55:03 EDT ---

Hello,

Thank you for the report:

* What is the version of the package you are using? 

* Can you please provide full log?

Best regards,
Yan.

--- Additional comment from Silberlog on 2016-07-19 06:03:53 EDT ---

(In reply to Yan Vugenfirer from comment #1)
> Hello,
> 
> Thank you for the report:
> 
> * What is the version of the package you are using? 
> 
> * Can you please provide full log?
> 
> Best regards,
> Yan.

Hello,

Thanks for helping.
Package comes from virtio-win-0.1.118.iso.
You'll find the msiexec full log (msiexec /i qemu-ga-x64.msi /log c:\qemuga.log) in attachement.

Regards,

Thomas

--- Additional comment from Silberlog on 2016-07-19 06:04 EDT ---



--- Additional comment from Laurent Bigonville on 2016-10-05 15:46:50 EDT ---

Hi,

I can confirm this with a windows 7 VM

--- Additional comment from Yan Vugenfirer on 2016-10-27 08:18:26 EDT ---

Can you check that you have sufficient permission?

https://support.microsoft.com/en-us/kb/834484

--- Additional comment from Silberlog on 2016-10-29 09:24:52 EDT ---

(In reply to Yan Vugenfirer from comment #5)
> Can you check that you have sufficient permission?
> 
> https://support.microsoft.com/en-us/kb/834484

Hi,

Tests have been made with a fresh, up-to-date windows 2012 R2 install, UAC disabled and under local administrator account session.

Regards,

--- Additional comment from Martin Beaudet on 2016-11-27 16:24:29 EST ---

Hi Silberlog, have you find a solution of your problem. I have the same, i tried many thing, many guest agent like Spice or Stratus GA but don't work correctly with proxmox.

If you have the solution, please reply me, i desperate. Same probleme with Windows 8.1 et 2012 R2 64 bits.

Thank you.

--- Additional comment from EdouardB on 2017-02-22 05:05:00 EST ---

Hello, have you news for this bug ?

https://forum.proxmox.com/threads/error-installing-windows-qemu-agent.25597/

The problem is the language of Windows, in english it's ok

Ed

--- Additional comment from Benjamin Bellec on 2017-03-13 07:16:06 EDT ---

Hello,

I have the same error.
Also on a french Win 7 Pro (64-bit) version.

Tested with qemu-ga-win-7.3.2-1 (x64 msi).
VirtIO-serial is already installed on the VM (virtio-win 0.1.133).

--- Additional comment from Yan Vugenfirer on 2017-03-15 07:54:45 EDT ---



--- Additional comment from Yan Vugenfirer on 2017-04-18 04:18:16 EDT ---

Hardcoded names were used during installation for "Administrator" and "system", changing it to well know SSIDs according to MS documentation.
Patch is on a way.

--- Additional comment from Benjamin Bellec on 2017-04-21 10:28:15 EDT ---

Good news !
Do you know when a fixed qemu-ga.exe release will be available ?

--- Additional comment from EdouardB on 2017-05-09 03:21:10 EDT ---

Heelo, I've receive the notify from this post
https://forum.proxmox.com/threads/error-installing-windows-qemu-agent.25597/page-2

And i test it's ok for me with the last 1.136 Windows Pro 7 French 64bits

Ed

--- Additional comment from Yan Vugenfirer on 2017-05-09 04:30:25 EDT ---

Yes, the issues is solved in build 136.

--- Additional comment from  on 2017-05-23 02:42:18 EDT ---

Reproduced in qemu-ga-win-7.3.2-1.
Guest: french Win 7 Pro (64-bit) version

Verifed in qemu-ga-win-7.4.5-1.
Guest:  french Win 7 Pro (64-bit) version