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Bug 1473781

Summary: virt-who fails with KeyError: 'major' error when connected to RHEV4
Product: Red Hat Satellite Reporter: Konstantin Trufanov <ktrufano>
Component: Subscriptions - virt-whoAssignee: Barnaby Court <bcourt>
Status: CLOSED DUPLICATE QA Contact: Katello QA List <katello-qa-list>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 6.2.9CC: hsun
Target Milestone: Unspecified   
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2017-07-24 12:36:58 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Konstantin Trufanov 2017-07-21 16:01:00 UTC
Description of problem:

virt-who throw the following exception

Traceback (most recent call last):
  File "/usr/lib/python2.7/site-packages/virtwho/virt/virt.py", line 387, in run
    self._run()
  File "/usr/lib/python2.7/site-packages/virtwho/virt/virt.py", line 421, in _run
    self.prepare()
  File "/usr/lib/python2.7/site-packages/virtwho/virt/rhevm/rhevm.py", line 80, in prepare
    self.get_version()
  File "/usr/lib/python2.7/site-packages/virtwho/virt/rhevm/rhevm.py", line 124, in get_version
    major = version.attrib['major']
KeyError: 'major'


Version-Release number of selected component (if applicable):

1.19 from rhel-7-server-satellite-tools-6.2-rpms

How reproducible:

All the time

Steps to Reproduce:
1. update virt-who to latest version from rhel-7-server-satellite-tools-6.2-rpms
2. run it within the following configuration as an example
[rhev-prod-test]
type=rhevm
##server=https://segotl2598.got.volvo.neta:443/ovirt-engine/
server=https://192.168.111.10:443/ovirt-engine/
username=admin@internal
password=RedHat1!
owner=Default_Organization
#owner=1
env=Library
hypervisor_id=hostname
rhsm_hostname=provisioning.sysmgmt.lan
rhsm_username=virtwho
rhsm_password=virtwho
rhsm_prefix=/rhsm
3. get the error

Actual results:

virt-who crash

Expected results:

virt-who reports to Satellite/Customer portal

Comment 1 Eko 2017-07-24 12:36:58 UTC

*** This bug has been marked as a duplicate of bug 1444701 ***