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Bug 1508540

Summary:	SHE-VM Backup/Restore documentation doesn't address use-cases properly.
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Daniele <dconsoli>
Component:	Documentation	Assignee:	Avital Pinnick <apinnick>
Status:	CLOSED DUPLICATE	QA Contact:	rhev-docs <rhev-docs>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	4.2.0	CC:	apinnick, dconsoli, lbopf, lsurette, rbalakri, srevivo, ykaul
Target Milestone:	---
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Hardware:	All
OS:	All
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Fixed In Version:		Doc Type:	If docs needed, set a value
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Clone Of:		Environment:
Last Closed:	2017-11-21 07:54:54 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
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oVirt Team:	Docs	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Daniele 2017-11-01 15:58:10 UTC

In the last month or so, two Italian customers have tested a SHE-VM Backup/Restore procedure (https://access.redhat.com/documentation/en-us/red_hat_virtualization/4.1/html/self-hosted_engine_guide/sect-restoring_she_bkup#Restoring_the_Self-Hosted_Engine_Manager)and ended up with unclean environment. Often, for example, some hosts were not able to run the SHE-VM after the restore.
We addressed those cases in support but eventually had to create this KCS which addresses the issue:

https://access.redhat.com/node/3229561/

Customers expect for these use-cases to be properly tested and documented as, currently, the Backup/Restore procedure documented does not translate into something they can follow as a procedure and give to an operator to execute.

Comment 2 Lucy Bopf 2017-11-21 07:54:54 UTC

After discussion, we have determined that the work for this bug will be covered by the eventual outcome of bug 1420604. As such, I am closing this bug as a duplicate.

*** This bug has been marked as a duplicate of bug 1420604 ***