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Bug 1508909 - Host status never green due to unclearable Tracer trace
Summary: Host status never green due to unclearable Tracer trace
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: katello-tracer
Version: 6.3.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Ondrej Gajdusek
URL:
Whiteboard:
Depends On: 1483631
Blocks: 1392013
TreeView+ depends on / blocked
 
Reported: 2017-11-02 13:33 UTC by Perry Gagne
Modified: 2021-09-09 13:47 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-02-07 11:57:16 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
Screen shot of host status (86.69 KB, image/png)
2017-11-02 13:33 UTC, Perry Gagne 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Github https://github.com/FrostyX tracer issues 92 0 None None None 2020-06-29 18:10:42 UTC

Description Perry Gagne 2017-11-02 13:33:43 UTC 
Created attachment 1347022 [details]
Screen shot of host status

Description of problem: Host status is "Error", and Traces shows "reboot" required (see attached screen shot). 

Can't clear error due to tracer feature not working.


Version-Release number of selected component (if applicable):


How reproducible: Always


Steps to Reproduce:
1. Create Host and subscribe it. 
2. Go to Content Hosts -> select host -> Traces tab
3. Select "kernel" application with helper "You will have to reboot your computer"
4. Run the helper.

Actual results: Remote execution job succeeds, but has its subtask has output:
"
/var/tmp/foreman-ssh-cmd-d9416f34-ddf3-4553-bcef-42eed26f0783/script: line 1: You: command not found

Exit status: 0
"


Expected results: The computer is rebooted


Additional info: This effects all hosts I have tried to provision and their does not seem to be any way to get a host to be in green "OK" state
Comment 3 Perry Gagne 2017-11-02 14:13:05 UTC 
Added Tracer github link to bug that was fixed that might fix our issue.
Comment 4 Perry Gagne 2017-11-02 14:16:35 UTC 
Workaround for when issue is being caused by "kernel" application. remove old version of the kernel.
Comment 5 Perry Gagne 2017-11-02 15:59:36 UTC 
BZ 1483631 could potentially resolve this for "kernel" application.
Comment 6 Sean O'Keeffe 2017-11-02 19:47:46 UTC 
Yes, this is fixed in tracer-0.6.13.1.

*** This bug has been marked as a duplicate of bug 1483631 ***
Comment 7 Perry Gagne 2017-11-02 20:28:54 UTC 
Reopening. Although that is probably the cause I would like to leave this one open since there might be additional verification needed
Comment 8 Brad Buckingham 2017-12-12 22:14:34 UTC 
Bug 1508909 will make katello-tracer optional on clients.  With this change, the global status would not be impacted for non-users.
Comment 9 Bryan Kearney 2018-11-30 15:00:33 UTC 
The Satellite Team is attempting to provide an accurate backlog of bugzilla requests which we feel will be resolved in the next few releases. We do not believe this bugzilla will meet that criteria, and have plans to close it out in 1 month. This is not a reflection on the validity of the request, but a reflection of the many priorities for the product. If you have any concerns about this, feel free to contact Rich Jerrido or Bryan Kearney or your account team. If we do not hear from you, we will close this bug out. Thank you.
Comment 10 Bryan Kearney 2019-02-07 11:57:16 UTC 
Thank you for your interest in Satellite 6. We have evaluated this request, and while we recognize that it is a valid request, we do not expect this to be implemented in the product in the foreseeable future. This is due to other priorities for the product, and not a reflection on the request itself. We are therefore closing this out as WONTFIX. If you have any concerns about this, please do not reopen. Instead, feel free to contact Red Hat Technical Support. Thank you.
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