Description of problem: When reporting bugs, I often get the error message (server response) »uReport data is invalid.«. report_uReport then aborts the bug reporting procedure rendering me unable to use abrt to report the bug to Bugzilla. Version-Release number of selected component (if applicable): libreport-plugin-ureport-2.9.3-1.fc27.x86_64 How reproducible: ca. 1 out of 10 bug reports. Steps to Reproduce: 1. Have a crash 2. Try to report bug 3. If bug reporting procedure fails, "retry" 4. if it stall fails, have a look at the output. Actual results: --- Running report_uReport --- Der Server hat mit einer Fehlermeldung geantwortet: »uReport data is invalid.« (»report_uReport« abgebrochen durch 1) Expected results: Report bug. Maybe skip uReport if it fails and continue with "regular" report. Additional info: One specific crash where this happened has been uploaded to https://retrace.fedoraproject.org/faf/dumpdirs/new/ccpp-2017-11-29-20:17:56.694585-2161.tar.gz using the "upload for analysis" button. I've also seen this bug with F25 and F26 a lot and it is not depending on the internet connection.
I have similar (reproducible) problem with crashes related to bug 1507656. Dump from this morning: https://retrace.fedoraproject.org/faf/dumpdirs/new/ccpp-2018-04-17-07:44:25.150164-2412.tar.gz
Still present even in Fedora 29 beta.
*** Bug 1654990 has been marked as a duplicate of this bug. ***
Not sure if this is an issue, but server response contains trailing "^M^J" see below: $ reporter-ureport -vvv Loaded option 'ContactEmail' = 'soeren.grunewald' post('https://retrace.fedoraproject.org/faf/reports/new/','{ "ureport_version": 2 , "reason": "Program /usr/bin/gnome-shell was terminated by signal 11" , "reporter": { "name": "satyr" , "version": "0.27" } , "os": { "name": "fedora" , "version": "29" , "architecture": "x86_64" , "cpe": "cpe:/o:fedoraproject:fedora:29" , "desktop": "gnome" , "variant": "workstation" } , "problem": { "type": "core" ---8<--- Connecting to https://retrace.fedoraproject.org/faf/reports/new/ curl: Trying 209.132.181.28... curl: TCP_NODELAY set curl: Connected to retrace.fedoraproject.org (209.132.181.28) port 443 (#0) curl: ALPN, offering http/1.1 curl: successfully set certificate verify locations: curl: CAfile: /etc/pki/tls/certs/ca-bundle.crt CApath: none curl: TLSv1.3 (OUT), TLS handshake, Client hello (1): curl: TLSv1.3 (IN), TLS handshake, Server hello (2): curl: TLSv1.2 (IN), TLS handshake, Certificate (11): curl: TLSv1.2 (IN), TLS handshake, Server finished (14): curl: TLSv1.2 (OUT), TLS handshake, Client key exchange (16): curl: TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1): curl: TLSv1.2 (OUT), TLS handshake, Finished (20): curl: TLSv1.2 (IN), TLS handshake, Finished (20): curl: SSL connection using TLSv1.2 / AES256-GCM-SHA384 curl: ALPN, server did not agree to a protocol curl: Server certificate: curl: subject: C=US; ST=North Carolina; L=Raleigh; O=Red Hat Inc.; CN=retrace.fedoraproject.org curl: start date: Dec 14 00:00:00 2016 GMT curl: expire date: Mar 13 12:00:00 2020 GMT curl: subjectAltName: host "retrace.fedoraproject.org" matched cert's "retrace.fedoraproject.org" curl: issuer: C=US; O=DigiCert Inc; OU=www.digicert.com; CN=DigiCert SHA2 High Assurance Server CA curl: SSL certificate verify ok. curl sent header: 'POST /faf/reports/new/ HTTP/1.1 Host: retrace.fedoraproject.org Accept: application/json Connection: close User-Agent: ABRT/2.10.0 Content-Length: 89961 Content-Type: multipart/form-data; boundary=------------------------81c424e28999504d Expect: 100-continue^M^J^M^J' curl rcvd header: 'HTTP/1.1 100 Continue^M^J' curl sent data: '' curl sent data: '--------------------------81c424e28999504d Content-Disposition: form-data; name="file"; filename="*buffer*" Content-Type: application/json { "ureport_version": 2 , "reason": "Program /usr/bin/gnome-shell was terminated by signal 11" , "reporter": { "name": "satyr" , "version": "0.27" } ---8<--- } --------------------------81c424e28999504d--^M^J' curl rcvd header: 'HTTP/1.1 400 BAD REQUEST^M^J' curl rcvd header: 'Date: Wed, 03 Apr 2019 12:19:39 GMT^M^J' curl rcvd header: 'Server: Apache/2.4.6 (Red Hat Enterprise Linux) OpenSSL/1.0.2k-fips mod_wsgi/3.4 Python/2.7.5^M^J' curl rcvd header: 'Content-Length: 41^M^J' curl rcvd header: 'Connection: close^M^J' curl rcvd header: 'Content-Type: application/json^M^J' curl rcvd header: '^M^J' curl rcvd data: '{ "error": "uReport data is invalid." }' curl: Closing connection 0 curl: TLSv1.2 (OUT), TLS alert, close notify (256): after curl_easy_perform: response_code:400 body:'{ "error": "uReport data is invalid." }' Server responded with an error: 'uReport data is invalid.'
(In reply to Soeren Grunewald from comment #4) > Not sure if this is an issue, but server response contains trailing "^M^J" > see below: The upload was: https://retrace.fedoraproject.org/faf/dumpdirs/new/ccpp-2019-04-03-14:11:48.479347-1720.tar.gz
I got the same problem and if I understand correctly I can provide my uplaod here: https://retrace.fedoraproject.org/faf/dumpdirs/new/ccpp-2019-04-24-12:01:44.641846-14449.tar.gz This is sad because I can't report gnome-shell problems :(
I'm also having gnome-shell crashes and can't report it.
Created attachment 1630040 [details] reporter-ureport -vvv output Same in Fedora 31.
(In reply to Tomáš Raček from comment #8) > Created attachment 1630040 [details] > reporter-ureport -vvv output > > Same in Fedora 31. pyfaf.checker.CheckError: List element is invalid: String 'pinctrl_amdCR2:' does not match the pattern '^[a-zA-Z0-9_]+(\([A-Z\+\-]+\))?$' Looks like a bug in FAF (at least for this particular report).
Or, rather, ABRT, since it’s parsing things wrong.
This message is a reminder that Fedora 29 is nearing its end of life. Fedora will stop maintaining and issuing updates for Fedora 29 on 2019-11-26. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as EOL if it remains open with a Fedora 'version' of '29'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version. Thank you for reporting this issue and we are sorry that we were not able to fix it before Fedora 29 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged change the 'version' to a later Fedora version prior this bug is closed as described in the policy above. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete.
(In reply to Tomáš Raček from comment #8) > Created attachment 1630040 [details] > reporter-ureport -vvv output > > Same in Fedora 31. I created https://bodhi.fedoraproject.org/updates/FEDORA-2019-9447d3c560 for this particular issue.
The uploaded dump directories are inaccessible to us due to sunsetting of the service. Christian, could you paste the entire micro-report in text as Tomáš did? I can try to figure out why it fails then.
This message is a reminder that Fedora 30 is nearing its end of life. Fedora will stop maintaining and issuing updates for Fedora 30 on 2020-05-26. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as EOL if it remains open with a Fedora 'version' of '30'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version. Thank you for reporting this issue and we are sorry that we were not able to fix it before Fedora 30 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged change the 'version' to a later Fedora version prior this bug is closed as described in the policy above. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete.
Fedora 30 changed to end-of-life (EOL) status on 2020-05-26. Fedora 30 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. If you are unable to reopen this bug, please file a new report against the current release. If you experience problems, please add a comment to this bug. Thank you for reporting this bug and we are sorry it could not be fixed.