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Bug 1530822

Summary: Content hosts show red untitled status from webui yet subscribed from command line, as well as green fully entitled with no subscription attached.
Product: Red Hat Satellite Reporter: Taft Sanders <tasander>
Component: Hosts - ContentAssignee: Chris Roberts <chrobert>
Status: CLOSED WONTFIX QA Contact: Katello QA List <katello-qa-list>
Severity: high Docs Contact:
Priority: high    
Version: 6.2.13CC: achadha, ajambhul, aperotti, bbuckingham, bcourt, bkearney, brcoca, cdonnell, cduryee, chad_harriman, chrobert, cmarinea, czinda, daniel.tibo, dcaplan, ddo, dgross, egolov, gkeegan, gkonda, hmore, jcallaha, jdickers, jsherril, karnsing, kdixon, ktordeur, mlele, mmccune, oshtaier, patalber, qianzhan, rchauhan, rdixon, rplevka, rraghuwa, scott.higgins, sthirugn, syamamot, tomckay, tonay, xdmoon, zhunting
Target Milestone: UnspecifiedKeywords: PrioBumpGSS, PrioBumpPM, PrioBumpQA, Reopened, Triaged
Target Release: Unused   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: 1371605 Environment:
Last Closed: 2018-06-01 08:29:58 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 1371605    
Bug Blocks: 1399395    

Comment 2 Satellite Program 2018-01-03 23:01:43 UTC
Upstream bug assigned to chrobert

Comment 3 Satellite Program 2018-01-03 23:01:53 UTC
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/18812 has been resolved.

Comment 12 Mike McCune 2018-01-11 15:44:04 UTC
This is not a regression for 6.2.13 as originally tagged, it just appears the original bug is still occurring in certain situations.

Comment 13 Chris Roberts 2018-01-18 15:53:59 UTC
02005316 didnt even have a katello-event-queue which is not part of the issue of this bug, that is with a queue hosts are still red. updated that case with a resoultion and removing from this bz. Still waiting for the others to come back.

Comment 14 Taft Sanders 2018-02-19 20:48:18 UTC
Just conducted a remote session with the customer to look over a couple of inconsistencies on the Satellite and noticed that 4 of the 8 Capsule servers in my customer's case are reporting "red/unentitled" as described in the bugzilla case here. However, when looking at the subscription association page of the Capsule subscription being used, all 8 Capsule servers are showing on that page. Also, Capsule servers reporting as "unentitled" can not generate errata counts on the Satellite webui. Hopefully, this information helps in any way.

Comment 15 Chris Roberts 2018-03-07 20:49:37 UTC
Another case closed with this issue, I would try the following steps on the cases that are added:

https://gist.github.com/chris1984/13cee183e919c65b30f41975a882fa7b

I have tried it here with 6.3 and its working correctly for me.

Marking as works for me