Bug 1530822 - Content hosts show red untitled status from webui yet subscribed from command line, as well as green fully entitled with no subscription attached.
Summary: Content hosts show red untitled status from webui yet subscribed from command...
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Hosts - Content
Version: 6.2.13
Hardware: x86_64
OS: Linux
high
high
Target Milestone: Unspecified
Assignee: Chris Roberts
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On: 1371605
Blocks: 1399395
TreeView+ depends on / blocked
 
Reported: 2018-01-03 22:24 UTC by Taft Sanders
Modified: 2021-12-10 15:32 UTC (History)
43 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 1371605
Environment:
Last Closed: 2018-06-01 08:29:58 UTC
Target Upstream Version:
Embargoed:

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Links
System ID Private Priority Status Summary Last Updated
Red Hat Knowledge Base (Solution) 3400051 0 None None None 2018-05-30 14:06:10 UTC

Comment 2 Satellite Program 2018-01-03 23:01:43 UTC 
Upstream bug assigned to chrobert
Comment 3 Satellite Program 2018-01-03 23:01:53 UTC 
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/18812 has been resolved.
Comment 12 Mike McCune 2018-01-11 15:44:04 UTC 
This is not a regression for 6.2.13 as originally tagged, it just appears the original bug is still occurring in certain situations.
Comment 13 Chris Roberts 2018-01-18 15:53:59 UTC 
02005316 didnt even have a katello-event-queue which is not part of the issue of this bug, that is with a queue hosts are still red. updated that case with a resoultion and removing from this bz. Still waiting for the others to come back.
Comment 14 Taft Sanders 2018-02-19 20:48:18 UTC 
Just conducted a remote session with the customer to look over a couple of inconsistencies on the Satellite and noticed that 4 of the 8 Capsule servers in my customer's case are reporting "red/unentitled" as described in the bugzilla case here. However, when looking at the subscription association page of the Capsule subscription being used, all 8 Capsule servers are showing on that page. Also, Capsule servers reporting as "unentitled" can not generate errata counts on the Satellite webui. Hopefully, this information helps in any way.
Comment 15 Chris Roberts 2018-03-07 20:49:37 UTC 
Another case closed with this issue, I would try the following steps on the cases that are added:

https://gist.github.com/chris1984/13cee183e919c65b30f41975a882fa7b

I have tried it here with 6.3 and its working correctly for me.

Marking as works for me
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