Red Hat Bugzilla – Bug 1371605
Content hosts show red untitled status from webui yet subscribed from command line, as well as green fully entitled with no subscription attached.
Last modified: 2018-07-06 17:18:24 EDT
Description of problem: When looking at the webui, under hosts > content hosts > then searching for subscription_status != valid all red content hosts show up, yet a number of these show errata/security updates in the webui, as well as can yum update The below commands all confirm that the system is fully entitled. # subscription-manager status # subscription-manager list --consumed Running a # subscription-manager refresh does not update the webui. content hosts are using derived skus ( virt-who set up correctly) Version-Release number of selected component (if applicable): How reproducible: 100% in customers environment Steps to Reproduce: 1. register system, with or without activation key 2. subscription-manager attach --auto or attach using pool id to valid subscription 3. # subscription-manager status shows fully entitled # yum update is successful. 4. confirmed not using 24 hour sku, 100% using proper subscription from hosts 5. subscription-manager fresh Actual results: content host shows red, and unentitled Expected results: content hosts should show green with have a valid subscription. Same as hosts that have no subscription attached should be red. Additional info: Satellite is also showing incorrect colors for content hosts that have only been registered and show no subscription attached.
Please attempt to re-create the issue on 6.2.6. We believe this was due to qpid issues which have beenb addressed
PR Created: https://github.com/Katello/katello-installer/pull/487
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/18812 has been resolved.
*** Bug 1388128 has been marked as a duplicate of this bug. ***
*** Bug 1440057 has been marked as a duplicate of this bug. ***
This issue has recurred for my customer. The first time the issue was noticed, was as I was using hammer to remove all subs from a host, and then assign correct subs to the host. We since loaded the fix. Now the issue has recurred when all of our subs expired, and then we imported a new manifest and used subscription-manager to auto attach. We are looking at having to run the proposed fix again. This customer has never run 6.1, only 6.2.
Created attachment 1286561 [details] unentitled 1
Created attachment 1286562 [details] unentitled 2
Verified in Satellite 6.2.10 Snap 6 The new event queue categories are in place -bash-4.2# qpid-config --ssl-certificate=/etc/pki/katello/qpid_client_striped.crt -b amqps://localhost:5671 list binding|grep katello_event_queue katello_event_queue katello_event_queue 0 {} katello_event_queue compliance.created 4 {} event katello_event_queue entitlement.created 1 {} event katello_event_queue entitlement.deleted 1 {} event katello_event_queue pool.created 0 {} event katello_event_queue pool.deleted 0 {} event Also, there are no new issues currently identified by this fix, so marking as verified with no-break criteria.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2017:1553