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Bug 1532781

Summary: JBoss ON documentation links are broken - Redirect Required
Product: [JBoss] JBoss Operations Network Reporter: Larry O'Leary <loleary>
Component: DocumentationAssignee: Tyler Kelly <tkelly>
Status: CLOSED CURRENTRELEASE QA Contact: Mike Foley <mfoley>
Severity: high Docs Contact:
Priority: unspecified    
Version: JON 3.3.9CC: loleary, tkelly
Target Milestone: post-GA   
Target Release: One-off release   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2018-01-12 00:21:01 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1482829    
Attachments:
Description Flags
Documentation set - JON32
none
Documentation Set - JON33 none

Description Larry O'Leary 2018-01-09 19:33:40 UTC
Document URL: https://access.redhat.com/documentation/Red_Hat_JBoss_Operations_Network/3.3

Section Number and Name: N/A

Describe the issue: 

The JBoss ON User-Interface includes links to product documentation. These links are currently broken. It appears that a recent refactor of the docs site has resulted in a change to URLs.

Suggestions for improvement: 

Please redirect: https://access.redhat.com/documentation/Red_Hat_JBoss_Operations_Network/3.3 -> https://access.redhat.com/documentation/en/red-hat-jboss-operations-network?version=3.3

Additional information: 

This issue may also impact 3.1 and 3.2 but that is unknown at this time.

Comment 1 Tyler Kelly 2018-01-10 01:27:05 UTC
I can't get my test environment for 3.1 working but this bug does not impact 3.2.

Requesting redirect for version 3.3 only.

Comment 2 Tyler Kelly 2018-01-10 03:33:18 UTC
Redirect Request:
https://redhat.service-now.com/surl.do?n=INC0664739

Comment 3 Tyler Kelly 2018-01-10 04:06:17 UTC
2018-01-09 22:48:20 EST - Lee Newson Customer update
I can confirm that the URL you provided has *never* worked. Here's an example from the old Publican system showing it never worked before the new splash page system went live (though that was still over a year ago): https://documentation-01.gsslab.rdu2.redhat.com/site/documentation/Red_Hat_JBoss_Operations_Network/3.3

I really don't think we should be adding a redirect for a URL that has never worked... it seems someone on the product team has made a typo or something to that effect. So instead I think this should be getting fixed on their end of things. If it's absolutely critical then we can add a redirect, but the more redirects we add the slower urls get resolved.

Comment 4 Tyler Kelly 2018-01-10 06:21:29 UTC
@Larry After a bit of testing today, I have found that:
- none of the links work on the latest version of firefox (v57) 
- the documentation link does not work on chromium or legacy firefox (v55), otherwise fine.

This issue also exists in JON 3.3.8

I will get the redirect setup per comment 3, but this won't fix the issue for the current version of firefox (may be due to the significant overhaul of firefox code recently https://www.mozilla.org/en-US/firefox/57.0/releasenotes/).

Regarding the documentation set link, we had resolved this previously: https://bugzilla.redhat.com/show_bug.cgi?id=1369058
https://projects.engineering.redhat.com/browse/CPDRUPAL-1871

Comment 6 Tyler Kelly 2018-01-10 07:33:46 UTC
Created attachment 1379368 [details]
Documentation set - JON32

Comment 9 Tyler Kelly 2018-01-10 15:03:58 UTC
updated redirect request, I will let you know when the redirection is live.

Comment 10 Tyler Kelly 2018-01-11 06:52:52 UTC
Created attachment 1379845 [details]
Documentation Set - JON33

documentation set links are working again in JON 3.3

Comment 11 Tyler Kelly 2018-01-11 07:16:48 UTC
Moving to QA to verify links are working (I've been informed the changes are live and the 'documentation set' link is working for me in the 3.3.8, 3.3.9 and 3.2 UI)

Comment 12 Larry O'Leary 2018-01-11 13:53:25 UTC
Moving to VERIFIED.

I have confirmed that the redirect is in place:

curl -sLD - -o /dev/null https://access.redhat.com/documentation/Red_Hat_JBoss_Operations_Network/3.3
HTTP/2 301 
server: AkamaiGHost
content-length: 0
location: https://access.redhat.com/documentation/en/red-hat-jboss-operations-network/?version=3.3
date: Thu, 11 Jan 2018 13:52:01 GMT
x-user-auth: Anon
x-docs-match: 1

HTTP/2 200 
server: Apache/2.4.25 (Red Hat)
x-content-type-options: nosniff
x-content-type-options: nosniff
content-language: en
x-ua-compatible: IE=edge
x-generator: Drupal 7 (http://drupal.org)
link: <https://access.redhat.com/documentation/en/red-hat-jboss-operations-network>; rel="canonical",<https://access.redhat.com/documentation/en/red-hat-jboss-operations-network>; rel="shortlink"
content-type: text/html; charset=utf-8
x-routed-drupal: fallthru
cache-control: must-revalidate, max-age=900
expires: Thu, 11 Jan 2018 14:07:02 GMT
date: Thu, 11 Jan 2018 13:52:02 GMT
set-cookie: BIGipServer~prod~kcs-webapp-http=159057162.20480.0000; path=/; Httponly; Secure
x-user-auth: Anon
x-docs-match: 1