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Bug 1543631

Summary:	Wacom Expresskeys Remote not detected as "tablet" by GUI
Product:	Red Hat Enterprise Linux 7	Reporter:	Michael Boisvert <mboisver>
Component:	control-center	Assignee:	Carlos Garnacho <cgarnach>
Status:	CLOSED WONTFIX	QA Contact:	Desktop QE <desktop-qa-list>
Severity:	urgent	Docs Contact:	Jana Heves <jsvarova>
Priority:	unspecified
Version:	7.5	CC:	alanm, cgarnach, jkoten, mclasen, peter.hutterer, tpelka
Target Milestone:	rc	Keywords:	Reopened
Target Release:	7.8
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Known Issue
Doc Text:	Wacom Expresskeys Remote not detected as tablet The gnome-shell and control-center utilities do not detect unpaired Wacom Expresskeys Remote devices (EKRs). As a consequence, within the Wacom settings, there is no way to map the buttons on the EKR. Currently, EKR works only when it is paired to a tablet with a built-in pad.	Story Points:	---
Clone Of:
Clones:	1638517 (view as bug list)		Environment:
Last Closed:	2020-05-21 13:00:50 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1638517, 1738389

Description Michael Boisvert 2018-02-08 20:50:26 UTC

Description of problem: The EKR that is part of the Wacom Cintiq 27QHD has a separate device that acts as the "pad" device. Within the Wacom settings, there is no way to map the buttons on the EKR. It only detects the 27QHD and not the EKR. 

I noticed in the Xorg log that the EKR is picked up without issue and running xinput list shows the device as well.

Steps to Reproduce:
1. Plug in Cintiq 27QHD
2. Open Settings -> Devices -> Wacom Tablet
3. Select Tablet at the top of the window. 

Actual results: No EKR, no buttons able to be mapped, etc.

Expected results: EKR detected and map-able.

Comment 4 Matthias Clasen 2018-02-19 20:04:01 UTC

setting devack- to reflect the last comment

Comment 5 Red Hat Bugzilla Rules Engine 2018-02-19 20:04:06 UTC

Development Management has reviewed and declined this request. You may appeal this decision by reopening this request.