Bug 1548557 - After upgrade to FC28 gnome shell does not start
After upgrade to FC28 gnome shell does not start
Product: Fedora
Classification: Fedora
Component: gnome-shell (Show other bugs)
x86_64 Linux
unspecified Severity high
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Assigned To: Owen Taylor
Fedora Extras Quality Assurance
Depends On:
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Reported: 2018-02-23 15:37 EST by Mirek Svoboda
Modified: 2018-06-23 15:16 EDT (History)
13 users (show)

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Fixed In Version:
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Last Closed: 2018-03-03 04:26:04 EST
Type: Bug
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RHEL 7.3 requirements from Atomic Host:
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Attachments (Terms of Use)
journal (937.30 KB, text/x-vhdl)
2018-02-23 15:37 EST, Mirek Svoboda
no flags Details
output of rpm -qa (61.96 KB, text/plain)
2018-02-23 15:37 EST, Mirek Svoboda
no flags Details

  None (edit)
Description Mirek Svoboda 2018-02-23 15:37:12 EST
Created attachment 1400034 [details]

Description of problem:
Gnome login dialog does not appear. In journal, it is visible that gnome shell is crashing. The journal is attached.

FC27 up-to-date with updates-testing repo has been upgraded using dnf:
sudo dnf system-upgrade download --releasever=28 --allowerasing
sudo dnf system-upgrade reboot
The upgrade went smoothly, but after reboot there is only blank screen, no login dialog. It is possible to switch to TTY using ctrl+alt+F2.
Selinux has been switched to permissive mode, but that did not help.

Version-Release number of selected component (if applicable):

How reproducible:
It happens during every boot and no workaround has been identified.
Not sure whether 100% reproducible, did not have a chance to try the upgrade on another system.

Steps to Reproduce:
1. Update FC27 to be up to date
2. Upgrade FC27 to FC28
3. Meet with empty screen after reboot

Actual results:
Blank screen after boot.

Expected results:
Gnome login screen.

Additional info:
attached journal and rpm -qa output
Comment 1 Mirek Svoboda 2018-02-23 15:37 EST
Created attachment 1400035 [details]
output of rpm -qa
Comment 2 Mirek Svoboda 2018-02-23 15:42:40 EST
Relevant log excerpt:
Feb 23 20:15:48 n51 org.gnome.Shell.desktop[1396]: /usr/bin/gnome-shell: symbol lookup error: /usr/lib64/gnome-shell/libgnome-shell.so: undefined symbol: meta_window_get_flatpak_id
Feb 23 20:15:48 n51 /usr/libexec/gdm-wayland-session[1092]: gnome-session-binary[1170]: DEBUG(+): GsmAutostartApp: (pid:1396) done (status:127)
Feb 23 20:15:48 n51 /usr/libexec/gdm-wayland-session[1092]: gnome-session-binary[1170]: WARNING: App 'org.gnome.Shell.desktop' exited with code 127
Feb 23 20:15:48 n51 /usr/libexec/gdm-wayland-session[1092]: gnome-session-binary[1170]: DEBUG(+): GsmManager: disposing manager
Feb 23 20:15:48 n51 gnome-session-binary[1170]: Unrecoverable failure in required component org.gnome.Shell.desktop
Feb 23 20:15:48 n51 gnome-session-binary[1170]: DEBUG(+): GsmAutostartApp: (pid:1396) done (status:127)

The journal has been captured with debug enabled at /etc/gdm/custom.conf
Comment 3 Laurent Wandrebeck 2018-02-24 08:11:24 EST
Confirmed here. It seems linked to https://github.com/GNOME/mutter/commit/ab5ac21104fb191a30c9c78fee5bd28e1f4cf06f .
I would bet on a mismatch between gnome packages versions in F28. I’ve seen that there are still some 3.26 packages during update, whereas some other are 3.27.x.

Comment 4 Couret Charles-Antoine 2018-02-24 10:24:13 EST
Same issue for me.
Comment 5 Mirek Svoboda 2018-02-24 14:48:51 EST
Live ISO Fedora-Workstation-Live-x86_64-28-20180221.n.0.iso also suffers from this issue.
Comment 6 Branko Grubić 2018-02-25 07:37:03 EST
Adding myself to CC.
For me latest gnome-shell from koji ( https://koji.fedoraproject.org/koji/buildinfo?buildID=1048592 ) works gnome-shell-3.27.91-2.fc28
Comment 7 Laurent Wandrebeck 2018-02-25 12:19:52 EST
Indeed, now everything is fine with latest gnome-shell.
The point now is mouse cursor is moving fine, but clicks have no effect at all.
Comment 8 Laurent Wandrebeck 2018-02-25 12:44:09 EST
original mouse is ps2, tested with an usb one, same symptoms, right, left, middle click does not do anything. scroll whell does not work either.
Things were fine in F27 (mouse configured as left handed). Anyone having the same problem ? Should I open another bug ?
Comment 9 Couret Charles-Antoine 2018-02-25 12:48:24 EST
The mouse issue is already known: https://bugzilla.redhat.com/show_bug.cgi?id=1547691
Comment 10 Laurent Wandrebeck 2018-02-25 13:10:54 EST
sorry for the noise, did not search, navigation is a bit painful with a keyboard only :) thx for the pointer !
Comment 11 Mirek Svoboda 2018-03-03 04:25:26 EST
I confirm that this issue is fixed in Fedora-Workstation-Live-x86_64-28-20180301.n.0.iso
Comment 12 Ed 2018-06-23 15:16:21 EDT
(In reply to Mirek Svoboda from comment #11)
> I confirm that this issue is fixed in
> Fedora-Workstation-Live-x86_64-28-20180301.n.0.iso

I am presently experiencing the same issue and it is June 23, 2018 after upgrading from Fedora 27 to Fedora 28 desktop on Dell Inspiron E1505 32bit laptop.

I tried the following:

Booted into single user mode
Looked at the journalctl file and noticed the following

NX(Execute Disable) protection cannot be enabled: non-PAE kernel random: fast init done
systemd-modules failed to find module "vxboxdrv; vboxnetflt; vboxnetadp; vboxpci
failed to start switch root
failed to start load kernel modules


mount -o remount,rw/systroot
rm -rf /sysroot/etc/os-release
cp /usr/lib/os-release /sysroot/etc
hard reboot

Now it hangs at:

Started Gnome display manager. dispatcher service . . . . ges.e.ansactions. . .

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