Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Description of problem:
When attempting to copy an activation-key via hammer or the webUI, the overall copy attempt will fail to copy all of the configuration of the original activation key.
The new key will get created with *some* of the configuration info (Lifecycle Environment, Content View, Host Collections), but will be missing other information (Subscription, repository sets)
Version-Release number of selected component (if applicable):
Red Hat Satellite 6.3.0
How reproducible: Seems always.
Steps to Reproduce:
1. Create an activation key: i.e. "rhel7"
2. Attach a subscription to that activation key,
3. Copy the activation key.
# hammer activation-key copy --name rhel7 --new-name rhel7copy2 --organization myorg
Actual results:
The hammer output and the production.log yield an undefined method error, and the prodcution.log yields an "Internal Server Error"
Expected results:
The activation key copies and the resulting new activation key contains the same subscription and repository set information.
Additional info:
Update - After creating a new activation key in the upgraded Red Hat Satellite 6.3, I've lost the ability to reproduce the issue.
Previously when I was able to reproduce in my lab what the customer was seeing, I was copying activation keys that existed in Red Hat Satellite 6.2.
The Satellite was then upgraded to Red Hat Satellite 6.3 and the copy attempts failed.
After creating a new Activation Key in the upgraded 6.3 satellite, the activation key copy attempts worked as expected.
I still can reproduce the issue, even with new keys:
Could not copy the activation key:
undefined method `[]' for #<Katello::ContentOverride:0x007f0007db9148>
Probably related: if copied via Web GUI, no response is shown. I looked at the browser console log, there is no response at all from the server.
production.log looks identical to the log attached.
Just a note that I'm seeing the same issue in 6.3.2:
2018-07-31 09:50:57 5ea7358e [app] [E] NoMethodError: undefined method `[]' for #<Katello::ContentOverride:0x00007fcb3602d920>
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2018:2550