Red Hat Bugzilla – Bug 1553338
activation-key copy fails with "undefined method" and Internal Server Error
Last modified: 2018-08-22 16:07:08 EDT
Description of problem: When attempting to copy an activation-key via hammer or the webUI, the overall copy attempt will fail to copy all of the configuration of the original activation key. The new key will get created with *some* of the configuration info (Lifecycle Environment, Content View, Host Collections), but will be missing other information (Subscription, repository sets) Version-Release number of selected component (if applicable): Red Hat Satellite 6.3.0 How reproducible: Seems always. Steps to Reproduce: 1. Create an activation key: i.e. "rhel7" 2. Attach a subscription to that activation key, 3. Copy the activation key. # hammer activation-key copy --name rhel7 --new-name rhel7copy2 --organization myorg Actual results: The hammer output and the production.log yield an undefined method error, and the prodcution.log yields an "Internal Server Error" Expected results: The activation key copies and the resulting new activation key contains the same subscription and repository set information. Additional info:
Created attachment 1405938 [details] Snippet of production.log during activation-key copy attempt.
Update - After creating a new activation key in the upgraded Red Hat Satellite 6.3, I've lost the ability to reproduce the issue. Previously when I was able to reproduce in my lab what the customer was seeing, I was copying activation keys that existed in Red Hat Satellite 6.2. The Satellite was then upgraded to Red Hat Satellite 6.3 and the copy attempts failed. After creating a new Activation Key in the upgraded 6.3 satellite, the activation key copy attempts worked as expected.
I still can reproduce the issue, even with new keys: Could not copy the activation key: undefined method `[]' for #<Katello::ContentOverride:0x007f0007db9148> Probably related: if copied via Web GUI, no response is shown. I looked at the browser console log, there is no response at all from the server. production.log looks identical to the log attached.
Connecting redmine issue http://projects.theforeman.org/issues/23084 from this bug
Moving this bug to POST for triage into Satellite 6 since the upstream issue http://projects.theforeman.org/issues/23084 has been resolved.
*** Bug 1577798 has been marked as a duplicate of this bug. ***
*** Bug 1575344 has been marked as a duplicate of this bug. ***
Hey partha, this failed to cherrypick, can you take a look?
Just a note that I'm seeing the same issue in 6.3.2: 2018-07-31 09:50:57 5ea7358e [app] [E] NoMethodError: undefined method `[]' for #<Katello::ContentOverride:0x00007fcb3602d920>
Verified in Satellite 6.3.3 Snap 2. Activation keys are now successfully copied without issue. -bash-4.2# hammer activation-key list --organization-id 1 ---|--------------|-------------------|-----------------------|------------------ ID | NAME | HOST LIMIT | LIFECYCLE ENVIRONMENT | CONTENT VIEW ---|--------------|-------------------|-----------------------|------------------ 3 | ak-capsule-7 | 0 of Unlimited | DEV | Capsule RHEL 7 CV 2 | ak-rhel-6 | 0 of Unlimited | DEV | RHEL 6 CV 1 | ak-rhel-7 | 4158 of Unlimited | DEV | RHEL 7 CV ---|--------------|-------------------|-----------------------|------------------ -bash-4.2# hammer -v activation-key copy --id 1 --new-name copied --organization-id 1 Activation key copied -bash-4.2# hammer activation-key list --organization-id 1 ---|--------------|-------------------|-----------------------|------------------ ID | NAME | HOST LIMIT | LIFECYCLE ENVIRONMENT | CONTENT VIEW ---|--------------|-------------------|-----------------------|------------------ 3 | ak-capsule-7 | 0 of Unlimited | DEV | Capsule RHEL 7 CV 2 | ak-rhel-6 | 0 of Unlimited | DEV | RHEL 6 CV 1 | ak-rhel-7 | 4158 of Unlimited | DEV | RHEL 7 CV 4 | copied | 0 of Unlimited | DEV | RHEL 7 CV ---|--------------|-------------------|-----------------------|------------------ -bash-4.2# hammer activation-key info --id 1 Name: ak-rhel-7 ID: 1 Description: Host Limit: Unlimited Auto Attach: false Lifecycle Environment: DEV Content View: RHEL 7 CV Host Collections: -bash-4.2# hammer activation-key info --id 4 Name: copied ID: 4 Description: Host Limit: Unlimited Auto Attach: false Lifecycle Environment: DEV Content View: RHEL 7 CV Host Collections:
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2018:2550