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Bug 1578678

Summary:	Include /var/log/rhui-subscription-sync.log in sosreports
Product:	Red Hat Update Infrastructure for Cloud Providers	Reporter:	Radek Bíba <rbiba>
Component:	RHUA	Assignee:	Martin Minar <mminar>
Status:	CLOSED ERRATA	QA Contact:	Vratislav Hutsky <vhutsky>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	3.0.3	CC:	mminar
Target Milestone:	3.0.4
Target Release:	3.0.x
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2018-07-10 16:00:36 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1591027

Description Radek Bíba 2018-05-16 07:02:56 UTC

Description of problem:
The rh-rhui-tools package contains the /usr/share/rh-rhua/rhui-debug.py file, which is used by the sos utility to collect diagnostic information about the RHUI installation. The support team may want the subscription sync log file in the future so they can troubleshoot the subscription sync feature when it doesn't work for a customer. Therefore, I suggest we include this log file.

Version-Release number of selected component (if applicable):
rh-rhui-tools-3.0.3-3.el7ui

How reproducible:
Always

Steps to Reproduce:
1. Install "sos" and run "sosreport" on a RHUA node.
2. Examine the contents of the created archive.

Actual results:
rhui-subscription-sync.log isn't collected

Expected results:
rhui-subscription-sync.log is collected

Additional info:
We might consider collecting /etc/rhui/registered_subscriptions.conf as well, but I don't know if it would be useful. OTOH, we probably shouldn't collect rhui-subscription-sync.conf as it contains sensitive information.

FWIW, /var/log/cron is already collected, so we don't need to worry about it in rhui-debug.py.

Comment 7 errata-xmlrpc 2018-07-10 16:00:36 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:2153