Bug 1592851
| Summary: | rastertoepson filter crashes with paper size A6 | ||||||
|---|---|---|---|---|---|---|---|
| Product: | Red Hat Enterprise Linux 7 | Reporter: | Frank Polte <frank.polte> | ||||
| Component: | cups | Assignee: | Zdenek Dohnal <zdohnal> | ||||
| Status: | CLOSED WONTFIX | QA Contact: | qe-baseos-daemons | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 7.7-Alt | CC: | zdohnal | ||||
| Target Milestone: | rc | Keywords: | Patch, TestCaseProvided | ||||
| Target Release: | --- | ||||||
| Hardware: | All | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | |||||||
| : | 1636423 1775590 (view as bug list) | Environment: | |||||
| Last Closed: | 2020-02-11 13:54:43 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Bug Depends On: | |||||||
| Bug Blocks: | 1636423, 1709724, 1757052, 1775590 | ||||||
| Attachments: |
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Description
Frank Polte
2018-06-19 12:47:58 UTC
Hi Frank,
thank you for taking the time to report this issue to us. We appreciate the feedback and use reports such as this one to guide our efforts at improving our products. That being said, this bug tracking system is not a mechanism for requesting support, and we are not able to guarantee the timeliness or suitability of a resolution.
If this issue is critical or in any way time sensitive, please raise a ticket through the regular Red Hat support channels to ensure it receives the proper attention and prioritization to assure a timely resolution.
For information on how to contact the Red Hat production support team, please visit:
https://www.redhat.com/support/process/production/#howto
RHEL 6 is in the Maintenance Support 2 phase. During the Maintenance Support 2 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.
The official life cycle policy can be reviewed here:
http://redhat.com/rhel/lifecycle
This issue does not meet the inclusion criteria for the Maintenance Support 2 Phase. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification. Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL:
https://access.redhat.com
I'll clone this bugzilla for Fedora.
Created attachment 1638679 [details]
Backported patch
Red Hat Enterprise Linux version 7 entered the Maintenance Support 1 Phase in August 2019. In this phase only qualified Critical and Important Security errata advisories (RHSAs) and Urgent Priority Bug Fix errata advisories (RHBAs) may be released as they become available. Other errata advisories may be delivered as appropriate. This bug has been reviewed by Support and Engineering representative and does not meet the inclusion criteria for Maintenance Support 1 Phase. If this issue still exists in newer major version of Red Hat Enterprise Linux, it has been cloned there and work will continue in the cloned bug. For more information about Red Hat Enterprise Linux Lifecycle, please see https://access.redhat.com/support/policy/updates/errata/ The cloned bugzilla is https://bugzilla.redhat.com/show_bug.cgi?id=1775590 . Does this mean it will not be fixed for all RHEL releases or just for RHEL6? Oh, I make the comment private... my mistake. |