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Bug 1595924 - production.log filled with too many no route errors for rhsm/consumer URLs for accessible_content calls
Summary: production.log filled with too many no route errors for rhsm/consumer URLs fo...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Subscription Management
Version: 6.3.1
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: 6.5.0
Assignee: Brad Buckingham
QA Contact: vijsingh
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-06-27 19:27 UTC by sthirugn@redhat.com
Modified: 2021-12-10 16:28 UTC (History)
6 users (show)

Fixed In Version: tfm-rubygem-katello-3.10.0.30-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-05-14 12:37:27 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 26350 0 High Closed production.log filled with too many no route errors for rhsm/consumer URLs for accessible_content calls 2020-12-18 11:42:36 UTC
Red Hat Product Errata RHSA-2019:1222 0 None None None 2019-05-14 12:37:34 UTC

Description sthirugn@redhat.com 2018-06-27 19:27:40 UTC 
Description of problem:
production.log filled with too many no route errors for rhsm/consumer URLs for accessible_content calls

Version-Release number of selected component (if applicable):
Satellite 6.3.1

How reproducible:
Always

Steps to Reproduce:
Recently while analyzing a customer log, I saw a lot of Routing errors for the accessible_content api call similar to:

2018-06-20 03:37:05 81f8d85c [app] [I] Started GET "/rhsm/consumers/cfe19c3a-3250-4fec-98fe-785ed71eb6c5/accessible_content" for 169.36.64.55 at 2018-06-20 03:37:05 +0200
2018-06-20 03:37:05 81f8d85c [app] [F] 
 | ActionController::RoutingError (No route matches [GET] "/rhsm/consumers/cfe19c3a-3250-4fec-98fe-785ed71eb6c5/accessible_content"):
 |   lib/middleware/tagged_logging.rb:18:in `call'
 | 
 | 

# cat production.log | grep RoutingError | wc -l
35954

Actual results:
Flooding of errors, about 36k in the production.log for one day.

Expected results:
No Route errors

Additional info:
When I randomly reviewed few content hosts, they were all rhel 7.1, 7.3 but note that I reviewed about 15 vs. 36k
Comment 3 sthirugn@redhat.com 2018-07-02 21:04:58 UTC 
This should be reproducible by doing a subscription-manager refresh as mentioned in the other bug - https://bugzilla.redhat.com/show_bug.cgi?id=1449570#c2
Comment 12 Brad Buckingham 2019-03-13 20:20:16 UTC 
Created redmine issue https://projects.theforeman.org/issues/26350 from this bug
Comment 15 vijsingh 2019-03-26 07:09:40 UTC 
ON_QA verified:

@Satellite 6.5.0 snap 21

Steps/Observation:
 - Upgrade a Satellite from 6.4.2 GA to Satellite 6.5.0 snap 21 which has pre-registered content host on it.
 - After upgrade unable to see 'ActionController::RoutingError' during 'subscription-manager refresh'.
Comment 17 John Todd 2019-05-13 16:21:52 UTC 
Will this fix be backported to Satellite 6.4.x? My customer has just updated to 6.4.3 and will not be going to 6.5 when it first releases. 

John
Comment 20 errata-xmlrpc 2019-05-14 12:37:27 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2019:1222
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