Description of problem: /usr/share/rh-rhua/rhui-debug.py, which is the script that sos uses to collect config and log files from RHUI, is currently packaged in rh-rhui-tools. This package doesn't get installed on CDS nodes, however, which means that it's impossible to get config and log files from there (unless you copy the file there yourself). Let's not install rh-rhui-tools on CDSes; that's not where this package belongs. Instead, I see two options: 1 - move the script to rh-rhui-tools-libs; this package gets installed on both RHUA and CDS nodes 2 - create a separate package just for this script and modify the puppet files to install that package on RHUA and CDS nodes; there actually was such a package in RHUI 2: $ rpm -ql rh-rhui-tools-debug-script /usr/share/rh-rhua/rhui-debug.py /usr/share/rh-rhua/rhui-debug.pyc /usr/share/rh-rhua/rhui-debug.pyo $ rpm -qi rh-rhui-tools-debug-script Name : rh-rhui-tools-debug-script Relocations: (not relocatable) Version : 2.1.42 Vendor: Red Hat, Inc. Release : 1.el6 Build Date: Tue 21 Mar 2017 09:25:50 AM EDT Install Date: Fri 25 May 2018 06:21:34 AM EDT Build Host: x86-041.build.eng.bos.redhat.com Group : Applications/Internet Source RPM: rh-rhui-tools-2.1.42-1.el6.src.rpm Size : 9993 License: GPLv2 Signature : RSA/8, Tue 21 Mar 2017 11:56:36 AM EDT, Key ID 199e2f91fd431d51 Packager : Red Hat, Inc. <http://bugzilla.redhat.com/bugzilla> URL : http://redhat.com Summary : Debug gathering script for RHUI. Description : Debug gathering script for RHUI. Additional info: https://bugzilla.redhat.com/show_bug.cgi?id=1591027#c7
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2018:2649