Bug 1643687 - [abrt] thunderbird: nsProfileLock::FatalSignalHandler(): thunderbird killed by SIGSEGV
Summary: [abrt] thunderbird: nsProfileLock::FatalSignalHandler(): thunderbird killed b...
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Fedora
Classification: Fedora
Component: thunderbird
Version: 29
Hardware: x86_64
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Gecko Maintainer
QA Contact: Fedora Extras Quality Assurance
URL: https://retrace.fedoraproject.org/faf...
Whiteboard: abrt_hash:c0e046c7c2ce7d40a7ff2cb8c12...
: 1645884 1671963 1673693 1674466 1674506 1677041 1677369 1678091 1678486 1679491 1680152 1681280 1687139 1687382 1694337 1694352 1694406 1694784 1694785 1694863 1694895 1695019 1698568 1701728 1702187 1702193 1702393 1705383 1709036 1710035 1710250 1712769 1713863 1714992 1716782 1720540 1725093 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-10-27 11:27 UTC by Vedran Miletić
Modified: 2023-09-14 04:41 UTC (History)
56 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-08-23 05:31:22 UTC
Type: ---
Embargoed:

Attachments (Terms of Use)
File: backtrace (307.81 KB, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
File: cgroup (195 bytes, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
File: core_backtrace (69.37 KB, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
File: cpuinfo (1.41 KB, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
File: dso_list (13.57 KB, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
File: environ (3.80 KB, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
File: limits (1.29 KB, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
File: maps (96.09 KB, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
File: mountinfo (3.85 KB, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
File: open_fds (4.42 KB, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
File: proc_pid_status (1.31 KB, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
File: var_log_messages (664 bytes, text/plain)
2018-10-27 11:27 UTC, Vedran Miletić 		no flags Details
View All

Description Vedran Miletić 2018-10-27 11:27:27 UTC 
Description of problem:
Exited Thunderbird

Version-Release number of selected component:
thunderbird-60.2.1-2.fc29

Additional info:
reporter:       libreport-2.9.6
backtrace_rating: 4
cmdline:        /usr/lib64/thunderbird/thunderbird
crash_function: nsProfileLock::FatalSignalHandler
executable:     /usr/lib64/thunderbird/thunderbird
journald_cursor: s=5355b81315184d9596f65f89ed0800b8;i=1001a6;b=0fd3155c61ef40c8944c4d818266796e;m=4eda988a5c;t=57933f433bb10;x=9084dd4ba4cf4d1b
kernel:         4.18.16-300.fc29.x86_64
rootdir:        /
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 1 Vedran Miletić 2018-10-27 11:27:34 UTC 
Created attachment 1498017 [details]
File: backtrace
Comment 2 Vedran Miletić 2018-10-27 11:27:36 UTC 
Created attachment 1498018 [details]
File: cgroup
Comment 3 Vedran Miletić 2018-10-27 11:27:38 UTC 
Created attachment 1498019 [details]
File: core_backtrace
Comment 4 Vedran Miletić 2018-10-27 11:27:39 UTC 
Created attachment 1498020 [details]
File: cpuinfo
Comment 5 Vedran Miletić 2018-10-27 11:27:41 UTC 
Created attachment 1498021 [details]
File: dso_list
Comment 6 Vedran Miletić 2018-10-27 11:27:42 UTC 
Created attachment 1498022 [details]
File: environ
Comment 7 Vedran Miletić 2018-10-27 11:27:44 UTC 
Created attachment 1498023 [details]
File: limits
Comment 8 Vedran Miletić 2018-10-27 11:27:46 UTC 
Created attachment 1498024 [details]
File: maps
Comment 9 Vedran Miletić 2018-10-27 11:27:47 UTC 
Created attachment 1498025 [details]
File: mountinfo
Comment 10 Vedran Miletić 2018-10-27 11:27:49 UTC 
Created attachment 1498026 [details]
File: open_fds
Comment 11 Vedran Miletić 2018-10-27 11:27:50 UTC 
Created attachment 1498027 [details]
File: proc_pid_status
Comment 12 Vedran Miletić 2018-10-27 11:27:51 UTC 
Created attachment 1498028 [details]
File: var_log_messages
Comment 13 Johannes Postler 2018-11-04 16:41:24 UTC 
*** Bug 1645884 has been marked as a duplicate of this bug. ***
Comment 14 martin.lepetit 2019-02-02 12:49:19 UTC 
*** Bug 1671963 has been marked as a duplicate of this bug. ***
Comment 15 Artemio 2019-02-07 19:17:58 UTC 
*** Bug 1673693 has been marked as a duplicate of this bug. ***
Comment 16 patrick.guio 2019-02-11 12:26:35 UTC 
*** Bug 1674466 has been marked as a duplicate of this bug. ***
Comment 17 Steeve McCauley 2019-02-11 13:52:13 UTC 
*** Bug 1674506 has been marked as a duplicate of this bug. ***
Comment 18 Cyril Lopez 2019-02-12 10:49:49 UTC 
Similar problem has been detected:

thunderbird                                                                                                                                                                   
Segmentation fault (core dumped)

reporter:       libreport-2.10.0
backtrace_rating: 4
cmdline:        /usr/lib64/thunderbird/thunderbird
crash_function: nsProfileLock::FatalSignalHandler
executable:     /usr/lib64/thunderbird/thunderbird
journald_cursor: s=7e9fc373aa9a4be89ee0c5932d9f77ac;i=935eb2;b=3be9f4a6132b40e19279745a8e3f49ed;m=1e6546837;t=581b01e066efc;x=e7336ff1610474ef
kernel:         4.20.6-200.fc29.x86_64
package:        thunderbird-60.5.0-4.fc29
reason:         thunderbird killed by SIGSEGV
rootdir:        /
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 19 Andrea Perotti 2019-02-12 10:56:02 UTC 
Is happening again:

43 reports already
https://retrace.fedoraproject.org/faf/reports/2460625/
Comment 20 Steeve McCauley 2019-02-12 11:41:46 UTC 
Definitely a result of the update of 2019-02-11, worked fine before that.

$ rpm -qi thunderbird
Name        : thunderbird
Version     : 60.5.0
Release     : 4.fc29
Architecture: x86_64
Install Date: Mon 11 Feb 2019 02:01:17 AM EST
Group       : Applications/Internet
Size        : 223154547
License     : MPLv1.1 or GPLv2+ or LGPLv2+
Signature   : RSA/SHA256, Sat 09 Feb 2019 03:40:47 AM EST, Key ID a20aa56b429476b4
Source RPM  : thunderbird-60.5.0-4.fc29.src.rpm
Build Date  : Tue 05 Feb 2019 05:22:50 PM EST
Build Host  : buildvm-28.phx2.fedoraproject.org
Relocations : (not relocatable)
Packager    : Fedora Project
Vendor      : Fedora Project
URL         : http://www.mozilla.org/projects/thunderbird/
Bug URL     : https://bugz.fedoraproject.org/thunderbird
Summary     : Mozilla Thunderbird mail/newsgroup client
Description :
Mozilla Thunderbird is a standalone mail and newsgroup client.
Comment 21 ozeszty 2019-02-13 00:03:25 UTC 
Similar problem has been detected:

Crash happens whenever Thunderbird Profile Manager is to be used, either when starting it with
thunderbird -ProfileManager
or starting Thunderbird in a system profile with more than one Thunderbird profile.

In second case segmentation fault happens while there's more than one profile in profiles.ini - removing all but Profile0 or using StartWithLastProfile=1 (or anything that skips Profile Manager) allows Thunderbird to start again.

Reproduced on clean system profile. It started happening with thunderbird-60.5.0-4.

reporter:       libreport-2.10.0
backtrace_rating: 4
cmdline:        /usr/lib64/thunderbird/thunderbird -ProfileManager
crash_function: nsProfileLock::FatalSignalHandler
executable:     /usr/lib64/thunderbird/thunderbird
journald_cursor: s=5e959b6619d4453691bdf16b0ddc1089;i=7a734e;b=574b6e8c3c2d4bfca72a1ed53e09d1f7;m=3f1e0204;t=581badb72a658;x=c13f30ff56db450f
kernel:         4.20.7-200.fc29.x86_64
package:        thunderbird-60.5.0-4.fc29
reason:         thunderbird killed by SIGSEGV
rootdir:        /
runlevel:       N 5
type:           CCpp
uid:            1002
Comment 22 James L. Neill 2019-02-13 18:38:35 UTC 
Similar problem has been detected:

After updating thunderbird I opened the app up and it just crashed!

reporter:       libreport-2.10.0
backtrace_rating: 4
cmdline:        /usr/lib64/thunderbird/thunderbird
crash_function: nsProfileLock::FatalSignalHandler
executable:     /usr/lib64/thunderbird/thunderbird
journald_cursor: s=7e1fb0e49c194a4f9c7dfd3ad4e39af7;i=121156;b=f5e83565092d43838716bcf65fb264df;m=21d05551b;t=581b936d7099f;x=7092fcf600930172
kernel:         4.20.6-200.fc29.x86_64
package:        thunderbird-60.5.0-4.fc29
reason:         thunderbird killed by SIGSEGV
rootdir:        /
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 23 Koustubh Sinkar 2019-02-13 20:36:13 UTC 
*** Bug 1677041 has been marked as a duplicate of this bug. ***
Comment 24 Luciano Aguilera 2019-02-14 16:13:50 UTC 
*** Bug 1677369 has been marked as a duplicate of this bug. ***
Comment 25 ekrgbservice 2019-02-16 18:37:14 UTC 
Similar problem has been detected:

Start Thunderbird
Spinner appears as if Thunderbird is loading
After some time Thunderbird crashes without ever showing a window

It seems as if this issue just appeared after the latest 'dnf update' execution: 

Packages Altered:
    Install  kernel-4.20.7-200.fc29.x86_64                             @updates
    Install  kernel-core-4.20.7-200.fc29.x86_64                        @updates
    Install  kernel-devel-4.20.7-200.fc29.x86_64                       @updates
    Install  kernel-modules-4.20.7-200.fc29.x86_64                     @updates
    Install  kernel-modules-extra-4.20.7-200.fc29.x86_64               @updates
    Upgrade  flash-plugin-32.0.0.142-release.x86_64                    @adobe-linux-x86_64
    Upgraded flash-plugin-32.0.0.114-release.x86_64                    @@System
    Upgrade  flash-player-ppapi-32.0.0.142-release.x86_64              @adobe-linux-x86_64
    Upgraded flash-player-ppapi-32.0.0.114-release.x86_64              @@System
    Upgrade  NetworkManager-openvpn-1:1.8.10-1.fc29.x86_64             @updates
    Upgraded NetworkManager-openvpn-1:1.8.8-1.fc29.x86_64              @@System
    Upgrade  NetworkManager-openvpn-gnome-1:1.8.10-1.fc29.x86_64       @updates
    Upgraded NetworkManager-openvpn-gnome-1:1.8.8-1.fc29.x86_64        @@System
    Upgrade  abrt-2.12.0-2.fc29.x86_64                                 @updates
    Upgraded abrt-2.11.1-3.fc29.x86_64                                 @@System
    Upgrade  abrt-addon-ccpp-2.12.0-2.fc29.x86_64                      @updates
    Upgraded abrt-addon-ccpp-2.11.1-3.fc29.x86_64                      @@System
    Upgrade  abrt-addon-coredump-helper-2.12.0-2.fc29.x86_64           @updates
    Upgraded abrt-addon-coredump-helper-2.11.1-3.fc29.x86_64           @@System
    Upgrade  abrt-addon-kerneloops-2.12.0-2.fc29.x86_64                @updates
    Upgraded abrt-addon-kerneloops-2.11.1-3.fc29.x86_64                @@System
    Upgrade  abrt-addon-pstoreoops-2.12.0-2.fc29.x86_64                @updates
    Upgraded abrt-addon-pstoreoops-2.11.1-3.fc29.x86_64                @@System
    Upgrade  abrt-addon-vmcore-2.12.0-2.fc29.x86_64                    @updates
    Upgraded abrt-addon-vmcore-2.11.1-3.fc29.x86_64                    @@System
    Upgrade  abrt-addon-xorg-2.12.0-2.fc29.x86_64                      @updates
    Upgraded abrt-addon-xorg-2.11.1-3.fc29.x86_64                      @@System
    Upgrade  abrt-cli-2.12.0-2.fc29.x86_64                             @updates
    Upgraded abrt-cli-2.11.1-3.fc29.x86_64                             @@System
    Upgrade  abrt-dbus-2.12.0-2.fc29.x86_64                            @updates
    Upgraded abrt-dbus-2.11.1-3.fc29.x86_64                            @@System
    Upgrade  abrt-desktop-2.12.0-2.fc29.x86_64                         @updates
    Upgraded abrt-desktop-2.11.1-3.fc29.x86_64                         @@System
    Upgrade  abrt-gui-2.12.0-2.fc29.x86_64                             @updates
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    Upgrade  abrt-gui-libs-2.12.0-2.fc29.x86_64                        @updates
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    Upgrade  abrt-libs-2.12.0-2.fc29.x86_64                            @updates
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    Upgrade  abrt-plugin-bodhi-2.12.0-2.fc29.x86_64                    @updates
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    Upgrade  abrt-retrace-client-2.12.0-2.fc29.x86_64                  @updates
    Upgraded abrt-retrace-client-2.11.1-3.fc29.x86_64                  @@System
    Upgrade  abrt-tui-2.12.0-2.fc29.x86_64                             @updates
    Upgraded abrt-tui-2.11.1-3.fc29.x86_64                             @@System
    Upgrade  ansible-2.7.7-1.fc29.noarch                               @updates
    Upgraded ansible-2.7.5-1.fc29.noarch                               @@System
    Upgrade  autocorr-en-1:6.1.5.2-1.fc29.noarch                       @updates
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    Upgrade  composer-1.8.3-1.fc29.noarch                              @updates
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    Upgrade  crypto-policies-20190211-2.gite3eacfc.fc29.noarch         @updates
    Upgraded crypto-policies-20181026-1.gitd42aaa6.fc29.noarch         @@System
    Upgrade  cups-filters-1.20.3-12.fc29.x86_64                        @updates
    Upgraded cups-filters-1.20.3-11.fc29.x86_64                        @@System
    Upgrade  cups-filters-libs-1.20.3-12.fc29.x86_64                   @updates
    Upgraded cups-filters-libs-1.20.3-11.fc29.x86_64                   @@System
    Upgrade  curl-7.61.1-9.fc29.x86_64                                 @updates
    Upgraded curl-7.61.1-7.fc29.x86_64                                 @@System
    Upgrade  daxctl-libs-64.1-1.fc29.x86_64                            @updates
    Upgraded daxctl-libs-63-1.fc29.x86_64                              @@System
    Upgrade  epiphany-runtime-1:3.30.3-1.fc29.x86_64                   @updates
    Upgraded epiphany-runtime-1:3.30.2-1.fc29.x86_64                   @@System
    Upgrade  evolution-data-server-3.30.5-1.fc29.x86_64                @updates
    Upgraded evolution-data-server-3.30.4-1.fc29.x86_64                @@System
    Upgrade  evolution-data-server-langpacks-3.30.5-1.fc29.noarch      @updates
    Upgraded evolution-data-server-langpacks-3.30.4-1.fc29.noarch      @@System
    Upgrade  firefox-65.0-4.fc29.x86_64                                @updates
    Upgraded firefox-65.0-2.fc29.x86_64                                @@System
    Upgrade  flatpak-1.2.3-1.fc29.x86_64                               @updates
    Upgraded flatpak-1.2.0-3.fc29.x86_64                               @@System
    Upgrade  flatpak-libs-1.2.3-1.fc29.x86_64                          @updates
    Upgraded flatpak-libs-1.2.0-3.fc29.x86_64                          @@System
    Upgrade  gdk-pixbuf2-2.38.0-6.fc29.x86_64                          @updates
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    Upgrade  gdk-pixbuf2-modules-2.38.0-6.fc29.x86_64                  @updates
    Upgraded gdk-pixbuf2-modules-2.38.0-4.fc29.x86_64                  @@System
    Upgrade  geolite2-city-20190205-1.fc29.noarch                      @updates
    Upgraded geolite2-city-20181204-1.fc29.noarch                      @@System
    Upgrade  geolite2-country-20190205-1.fc29.noarch                   @updates
    Upgraded geolite2-country-20181204-1.fc29.noarch                   @@System
    Upgrade  ghostscript-9.26-1.fc29.x86_64                            @updates
    Upgraded ghostscript-9.25-1.fc29.x86_64                            @@System
    Upgrade  ghostscript-core-9.26-1.fc29.x86_64                       @updates
    Upgraded ghostscript-core-9.25-1.fc29.x86_64                       @@System
    Upgrade  ghostscript-tools-fonts-9.26-1.fc29.x86_64                @updates
    Upgraded ghostscript-tools-fonts-9.25-1.fc29.x86_64                @@System
    Upgrade  ghostscript-tools-printing-9.26-1.fc29.x86_64             @updates
    Upgraded ghostscript-tools-printing-9.25-1.fc29.x86_64             @@System
    Upgrade  ghostscript-x11-9.26-1.fc29.x86_64                        @updates
    Upgraded ghostscript-x11-9.25-1.fc29.x86_64                        @@System
    Upgrade  gnome-control-center-3.30.3-1.fc29.x86_64                 @updates
    Upgraded gnome-control-center-3.30.2-1.fc29.x86_64                 @@System
    Upgrade  gnome-control-center-filesystem-3.30.3-1.fc29.noarch      @updates
    Upgraded gnome-control-center-filesystem-3.30.2-1.fc29.noarch      @@System
    Upgrade  gnome-desktop3-3.30.2.1-1.fc29.x86_64                     @updates
    Upgraded gnome-desktop3-3.30.2-1.fc29.x86_64                       @@System
    Upgrade  gnome-online-accounts-3.30.2-1.fc29.x86_64                @updates
    Upgraded gnome-online-accounts-3.30.1-1.fc29.x86_64                @@System
    Upgrade  gtk-update-icon-cache-3.24.1-2.fc29.x86_64                @updates
    Upgraded gtk-update-icon-cache-3.24.1-1.fc29.x86_64                @@System
    Upgrade  gtk3-3.24.1-2.fc29.x86_64                                 @updates
    Upgraded gtk3-3.24.1-1.fc29.x86_64                                 @@System
    Upgrade  hplip-3.18.12-4.fc29.x86_64                               @updates
    Upgraded hplip-3.18.12-3.fc29.x86_64                               @@System
    Upgrade  hplip-common-3.18.12-4.fc29.x86_64                        @updates
    Upgraded hplip-common-3.18.12-3.fc29.x86_64                        @@System
    Upgrade  hplip-libs-3.18.12-4.fc29.x86_64                          @updates
    Upgraded hplip-libs-3.18.12-3.fc29.x86_64                          @@System
    Upgrade  hwdata-0.320-1.fc29.noarch                                @updates
    Upgraded hwdata-0.319-1.fc29.noarch                                @@System
    Upgrade  hwloc-libs-1.11.12-1.fc29.x86_64                          @updates
    Upgraded hwloc-libs-1.11.9-2.fc29.x86_64                           @@System
    Upgrade  ibus-1.5.19-16.fc29.x86_64                                @updates
    Upgraded ibus-1.5.19-12.fc29.x86_64                                @@System
    Upgrade  ibus-gtk2-1.5.19-16.fc29.x86_64                           @updates
    Upgraded ibus-gtk2-1.5.19-12.fc29.x86_64                           @@System
    Upgrade  ibus-gtk3-1.5.19-16.fc29.x86_64                           @updates
    Upgraded ibus-gtk3-1.5.19-12.fc29.x86_64                           @@System
    Upgrade  ibus-libs-1.5.19-16.fc29.x86_64                           @updates
    Upgraded ibus-libs-1.5.19-12.fc29.x86_64                           @@System
    Upgrade  ibus-setup-1.5.19-16.fc29.noarch                          @updates
    Upgraded ibus-setup-1.5.19-12.fc29.noarch                          @@System
    Upgrade  ibus-typing-booster-2.5.2-1.fc29.noarch                   @updates
    Upgraded ibus-typing-booster-2.5.0-1.fc29.noarch                   @@System
    Upgrade  ibus-wayland-1.5.19-16.fc29.x86_64                        @updates
    Upgraded ibus-wayland-1.5.19-12.fc29.x86_64                        @@System
    Upgrade  inkscape-0.92.4-4.fc29.x86_64                             @updates
    Upgraded inkscape-0.92.4-1.fc29.x86_64                             @@System
    Upgrade  iproute-4.20.0-1.fc29.x86_64                              @updates
    Upgraded iproute-4.18.0-3.fc29.x86_64                              @@System
    Upgrade  iproute-tc-4.20.0-1.fc29.x86_64                           @updates
    Upgraded iproute-tc-4.18.0-3.fc29.x86_64                           @@System
    Upgrade  java-1.8.0-openjdk-1:1.8.0.201.b09-2.fc29.x86_64          @updates
    Upgraded java-1.8.0-openjdk-1:1.8.0.191.b13-0.fc29.x86_64          @@System
    Upgrade  java-1.8.0-openjdk-devel-1:1.8.0.201.b09-2.fc29.x86_64    @updates
    Upgraded java-1.8.0-openjdk-devel-1:1.8.0.191.b13-0.fc29.x86_64    @@System
    Upgrade  java-1.8.0-openjdk-headless-1:1.8.0.201.b09-2.fc29.x86_64 @updates
    Upgraded java-1.8.0-openjdk-headless-1:1.8.0.191.b13-0.fc29.x86_64 @@System
    Upgrade  kernel-headers-4.20.7-200.fc29.x86_64                     @updates
    Upgraded kernel-headers-4.20.6-200.fc29.x86_64                     @@System
    Upgrade  langtable-0.0.41-1.fc29.noarch                            @updates
    Upgraded langtable-0.0.40-1.fc29.noarch                            @@System
    Upgrade  langtable-data-0.0.41-1.fc29.noarch                       @updates
    Upgraded langtable-data-0.0.40-1.fc29.noarch                       @@System
    Upgrade  libcurl-7.61.1-9.fc29.x86_64                              @updates
    Upgraded libcurl-7.61.1-7.fc29.x86_64                              @@System
    Upgrade  libcurl-devel-7.61.1-9.fc29.x86_64                        @updates
    Upgraded libcurl-devel-7.61.1-7.fc29.x86_64                        @@System
    Upgrade  libdvdread-6.0.1-1.fc29.x86_64                            @updates
    Upgraded libdvdread-6.0.0-1.fc29.x86_64                            @@System
    Upgrade  libexif-0.6.21-19.fc29.x86_64                             @updates
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    Upgrade  libffado-2.4.1-6.fc29.x86_64                              @updates
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reporter:       libreport-2.10.0
backtrace_rating: 4
cmdline:        /usr/lib64/thunderbird/thunderbird
crash_function: nsProfileLock::FatalSignalHandler
executable:     /usr/lib64/thunderbird/thunderbird
journald_cursor: s=121cff5f728d4352be04505c95d1f3ff;i=24787f;b=c669f08b87084433a064fbbc9158d534;m=a700d42a;t=58206ee583fdb;x=ec38ca025c14c9b
kernel:         4.20.7-200.fc29.x86_64
package:        thunderbird-60.5.0-4.fc29
reason:         thunderbird killed by SIGSEGV
rootdir:        /
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 26 hacrot3000 2019-02-18 04:54:36 UTC 
*** Bug 1678091 has been marked as a duplicate of this bug. ***
Comment 27 ikixxx@gmail.com 2019-02-18 21:30:19 UTC 
*** Bug 1678486 has been marked as a duplicate of this bug. ***
Comment 28 Doncho Gunchev 2019-02-19 12:43:20 UTC 
Similar problem has been detected:

I just started it after the last update...

reporter:       libreport-2.10.0
backtrace_rating: 4
cmdline:        /usr/lib64/thunderbird/thunderbird
crash_function: nsProfileLock::FatalSignalHandler
executable:     /usr/lib64/thunderbird/thunderbird
journald_cursor: s=3d1e9378ade24f998af032802d5db8db;i=7a0d;b=4b73043e9d9f42389b93e262f4bb1972;m=1a282547ba;t=5823cf366974b;x=11f683c527e0bda
kernel:         4.20.5-200.fc29.x86_64
package:        thunderbird-60.5.0-4.fc29
reason:         thunderbird killed by SIGSEGV
rootdir:        /
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 29 Nick Cross 2019-02-20 14:54:07 UTC 
What extensions do people have running? I had various and got it working in safe mode disabling all extensions - found StartUpMaster continuously provoked this problem but several other extensions (e.g. Conversations) did not.
Comment 30 Thomas Mueller 2019-02-20 14:58:48 UTC 
I can reproduce it without any plugin and safe-mode:


$ mv .thunderbird/ .thunderbird.bak
$ thunderbird --ProfileManager --safe-mode
Segmentation fault (core dumped)
$ rpm -qa | grep thun
thunderbird-60.5.0-4.fc29.x86_64
$ rpm --whatrequires -q thunderbird
no package requires thunderbird
Comment 31 Steeve McCauley 2019-02-20 15:10:23 UTC 
It only happens to me on systems with more than one account.  Downgrading thunderbird allows me to continue working.  I added the following to /etc/dnf/dnf.conf to keep it from upgrading,

[main]
gpgcheck=1
installonly_limit=3
clean_requirements_on_remove=True
# broken as of 2019-02-11, waiting for fix
exclude=thunderbird
Comment 32 Maillard 2019-02-21 09:06:06 UTC 
*** Bug 1679491 has been marked as a duplicate of this bug. ***
Comment 33 Doncho Gunchev 2019-02-21 09:07:26 UTC 
(In reply to Steeve McCauley from comment #31)
> It only happens to me on systems with more than one account.  Downgrading
> thunderbird allows me to continue working.  I added the following to
> /etc/dnf/dnf.conf to keep it from upgrading,
...
10x, I can confirm that downgrading thunderbird fixes the problem for me too.
I can not even start the profile manager to select the account (so I guess it will not be loading plugins before that).
Comment 34 Thomas Mueller 2019-02-21 09:14:59 UTC 
workaround for the ProfileManager crashing: start with profile directly

* have a look at $HOME/.thunderbird/profiles.ini - note the Path= value you want to start 
* start thunderbird with profile directly: thunderbird --profile $HOME/.thunderbird/$PATH_VALUE_FROM_PROFILES_INI
Comment 35 Jetchko Jekov 2019-02-21 14:40:14 UTC 
The problem still persists in thunderbird-60.5.1-1.fc29.x86_64.
For testing, I tried the same version from Mozilla site and there is no such problem.
Comment 36 Maillard 2019-02-21 16:17:28 UTC 
Hello,
in console mode it seems easy to understand :
(thunderbird:7141): Gtk-WARNING **: 17:10:38.999: Theme parsing error: <data>:1:34: Expected ')' in color definition

(thunderbird:7141): Gtk-WARNING **: 17:10:38.999: Theme parsing error: <data>:1:77: Expected ')' in color definition

I'll try to find some help on the web for that ...
Comment 37 Jetchko Jekov 2019-02-21 16:22:57 UTC 
(In reply to Maillard from comment #36)
> Hello,
> in console mode it seems easy to understand :
> (thunderbird:7141): Gtk-WARNING **: 17:10:38.999: Theme parsing error:
> <data>:1:34: Expected ')' in color definition
> 
> (thunderbird:7141): Gtk-WARNING **: 17:10:38.999: Theme parsing error:
> <data>:1:77: Expected ')' in color definition
> 
> I'll try to find some help on the web for that ...

These are just warnings and hardly a reason for the crash.
Comment 38 Spyros 2019-02-22 20:22:30 UTC 
*** Bug 1680152 has been marked as a duplicate of this bug. ***
Comment 39 Maillard 2019-02-22 22:19:25 UTC 
Thanks for the idea : downgrading (yum downgrade thunderbird) from 60.5.1 down to 52.8.0-1.fc29
Let me kepp working.
Comment 40 udo 2019-02-24 13:59:29 UTC 
Thanks for the hint with the ProfileManager.
In my case, with old thunderbird, I get the startup dialogbox: "Would you like to go online now?"

Workaround:
dnf downgrade thunderbird
preferences->advanced->Offline->Manual state when starting up: Online
dnf update

(no crash at new thunderbird startup any more)
Comment 41 Steeve McCauley 2019-02-25 13:11:10 UTC 
This preference setting change did not prevent the crash for me, still dumps core before any windows appear.
Comment 42 Steeve McCauley 2019-02-25 13:35:34 UTC 
(In reply to Thomas Mueller from comment #34)
> workaround for the ProfileManager crashing: start with profile directly
> 
> * have a look at $HOME/.thunderbird/profiles.ini - note the Path= value you
> want to start 
> * start thunderbird with profile directly: thunderbird --profile
> $HOME/.thunderbird/$PATH_VALUE_FROM_PROFILES_INI

This workaround did not work for me either,

$ thunderbird --profile ~/.thunderbird/
6s50y6zu.default/ Crash Reports/    profiles.ini      
steeve ~ 08:24 - 1049:
$ thunderbird --profile ~/.thunderbird/6s50y6zu.default
Segmentation fault (core dumped)
steeve ~ 08:26 - 1050:
$ thunderbird --profile $HOME/.thunderbird/6s50y6zu.default
Segmentation fault (core dumped)
steeve ~ 08:26 - 1051:
$ cat .thunderbird/profiles.ini 
[General]
StartWithLastProfile=1

[Profile0]
Name=default
IsRelative=1
Path=6s50y6zu.default
Default=1

I was able to start up in safe-mode, and could re-enable my three add-ons without any problem.
Comment 43 Steeve McCauley 2019-02-25 13:41:43 UTC 
I disabled all of the extensions (gcontactsync, enigmail and startup master) in safe-mode, and then restarted without any problems (other than the 3 !#$!#$ master password prompts).

I re-enabled the extensions one at a time until it dumped core at "Startup Master".  Disabled it again in safe-mode and now thunderbird 60.x runs wihtout crashing.

https://addons.thunderbird.net/en-GB/thunderbird/addon/startupmaster/
Comment 44 Steeve McCauley 2019-02-25 13:48:31 UTC 
FYI, I filed a bug report with mozilla and notified the owner of the startupmaster extension.

https://bugzilla.mozilla.org/show_bug.cgi?id=1530344
Comment 45 Andrea Perotti 2019-02-25 15:22:47 UTC 
(In reply to udo from comment #40)
> In my case, with old thunderbird, I get the startup dialogbox: "Would you
> like to go online now?"
> 
> Workaround:
> dnf downgrade thunderbird
> preferences->advanced->Offline->Manual state when starting up: Online
> dnf update
> 
> (no crash at new thunderbird startup any more)

Not for me. Tried your workaround with no luck.

My setup is a multi-profile TB with NO extensions (except the default Lightning).


The last working version for me is thunderbird-60.4.0-1.fc28.x86_64 

If you want to rollback to a working version there's no need to go back till TB 58: you can download the 60.4 version from here:

https://www.rpmfind.net/linux/RPM/fedora/updates/28/x86_64/Packages/t/thunderbird-60.4.0-1.fc28.x86_64.html


But I do wonder after 4 months if the Fedora gecko maintainer(s) have been able to reproduce it at least...
Comment 46 Steeve McCauley 2019-02-25 16:16:22 UTC 
I downloaded and installed the thunderbird tarball (thunderbird-60.5.1.tar.bz2) from mozilla and it works just fine with Startup Master extension enabled, so it seems to be an issue with the fedora package,

thunderbird-60.5.1-1.fc29.x86_64
Comment 47 Jose Edgar Cabello Suarez 2019-02-25 16:35:04 UTC 
*** Bug 1681280 has been marked as a duplicate of this bug. ***
Comment 48 Nick H. 2019-02-25 23:15:25 UTC 
Similar problem has been detected:

Happened on startup

reporter:       libreport-2.10.0
backtrace_rating: 4
cmdline:        /usr/lib64/thunderbird/thunderbird
crash_function: nsProfileLock::FatalSignalHandler
executable:     /usr/lib64/thunderbird/thunderbird
journald_cursor: s=79a693dd062f4f38a6c1656f420487a7;i=3c0af81;b=d8f3be7c49684669bee70508d172609d;m=3f52892;t=582a60eae9b40;x=ebcb0fe615e0bbd3
kernel:         4.20.10-200.fc29.x86_64
package:        thunderbird-60.5.1-1.fc29
reason:         thunderbird killed by SIGSEGV
rootdir:        /
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 49 Bogdan Costescu 2019-03-05 12:28:42 UTC 
I can also confirm the previous findings, with fc29.x86_64 packages from Koji:
- the setup includes multiple profiles and thunderbird is set to ask for profile at every start
- 60.5.0-1 is the last version that works fine
- 60.5.0-3 and 60.5.1-1 end immediately after start with a SIGSEGV; starting with --ProfileManager also reproduces the SIGSEGV (which is normal, as this is the default in this setup), while starting with -P <profilename> allows a normal start

The diff between 60.5.0-1 and 60.5.0-3 is surprisingly (to me, at least) large, with many Wayland related changes. So in this light perhaps of note: I'm not running Wayland.
Comment 50 Mauri Sahlberg 2019-03-10 08:34:32 UTC 
*** Bug 1687139 has been marked as a duplicate of this bug. ***
Comment 51 Laurent Boualit 2019-03-11 12:28:10 UTC 
*** Bug 1687382 has been marked as a duplicate of this bug. ***
Comment 52 Shecks 2019-03-30 15:10:13 UTC 
*** Bug 1694337 has been marked as a duplicate of this bug. ***
Comment 53 Tom Hale 2019-03-30 17:27:31 UTC 
*** Bug 1694352 has been marked as a duplicate of this bug. ***
Comment 54 Vovik 2019-03-31 07:15:21 UTC 
*** Bug 1694406 has been marked as a duplicate of this bug. ***
Comment 55 ekrgbservice 2019-04-01 16:51:04 UTC 
*** Bug 1694784 has been marked as a duplicate of this bug. ***
Comment 56 martin 2019-04-01 16:56:04 UTC 
*** Bug 1694785 has been marked as a duplicate of this bug. ***
Comment 57 Andrej 2019-04-01 21:29:43 UTC 
*** Bug 1694863 has been marked as a duplicate of this bug. ***
Comment 58 Corey Ashford 2019-04-02 01:07:55 UTC 
*** Bug 1694895 has been marked as a duplicate of this bug. ***
Comment 59 Viktar Siarheichyk 2019-04-02 10:10:15 UTC 
*** Bug 1695019 has been marked as a duplicate of this bug. ***
Comment 60 ozeszty 2019-04-08 21:51:10 UTC 
I tested thunderbird on Fedora 30 Beta Workstation and KDE, with both Wayland and x.org. Segmentation fault is 100% reproducible on clean installation, so the problem stems from downstream wayland related changes, but brakes profile manager in general.

What else can we provide to help get this fixed?
Comment 61 Oleg 2019-04-10 15:51:48 UTC 
*** Bug 1698568 has been marked as a duplicate of this bug. ***
Comment 62 Micah Shennum 2019-04-20 23:49:35 UTC 
Similar problem has been detected:

Started Thunderbird in KDE (after having not used it for a long time, last use was likely in gnome or mate)

reporter:       libreport-2.10.0
backtrace_rating: 4
cmdline:        /usr/lib64/thunderbird/thunderbird
crash_function: nsProfileLock::FatalSignalHandler
executable:     /usr/lib64/thunderbird/thunderbird
journald_cursor: s=cdab62a8ba4e4e6d9fd8fcbd69a7fc6a;i=1315c4;b=985ad961738e48c8b93063a386a6f0af;m=11cc26bb4b;t=586febeb96e5d;x=3dd65558625ad088
kernel:         5.0.7-200.fc29.x86_64
package:        thunderbird-60.6.1-1.fc29
reason:         thunderbird killed by SIGSEGV
rootdir:        /
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 63 James L. Neill 2019-04-21 09:12:07 UTC 
*** Bug 1701728 has been marked as a duplicate of this bug. ***
Comment 64 Dariusz Dudek 2019-04-23 07:51:05 UTC 
*** Bug 1702187 has been marked as a duplicate of this bug. ***
Comment 65 ingli 2019-04-23 08:05:24 UTC 
*** Bug 1702193 has been marked as a duplicate of this bug. ***
Comment 66 Ger van Dijck 2019-04-23 16:32:13 UTC 
*** Bug 1702393 has been marked as a duplicate of this bug. ***
Comment 67 ikixxx@gmail.com 2019-04-26 19:41:04 UTC 
Similar problem has been detected:

Changed OS theme (from materia light to materia dark)

reporter:       libreport-2.10.0
backtrace_rating: 4
cmdline:        /usr/lib64/thunderbird/thunderbird
crash_function: nsProfileLock::FatalSignalHandler
executable:     /usr/lib64/thunderbird/thunderbird
journald_cursor: s=2ad09750f19a4982974c18d2fb2299ac;i=ea541;b=91d2e965d24c403492a7c09efa951bcb;m=274dbacf3;t=58773c2769218;x=64c1574b67c60efc
kernel:         5.0.9-200.fc29.x86_64
package:        thunderbird-60.6.1-1.fc29
reason:         thunderbird killed by SIGSEGV
rootdir:        /
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 68 Vincenzo Luongo 2019-05-02 08:37:29 UTC 
*** Bug 1705383 has been marked as a duplicate of this bug. ***
Comment 69 Cyril Lopez 2019-05-02 12:23:49 UTC 
Hello,

After upgrade on Fed30, same issue. But I figure out a workaround, the issue is clearly into the old profile because it works when I moved ~/.thunderbird to .thunderbird-old/, recreated a new profile and copy what is needed (I'm in IMAP) :

cp ~/.thunderbird-old/MyProfile/{abook.mab,history.mab,Mail/Local\ Folders/} ~/.thunderbird

More detail about file here http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Files

My 2 cents
Cyril
Comment 70 Keith Rhodes 2019-05-12 18:16:06 UTC 
*** Bug 1709036 has been marked as a duplicate of this bug. ***
Comment 71 4nndee 2019-05-14 19:20:38 UTC 
*** Bug 1710035 has been marked as a duplicate of this bug. ***
Comment 72 Jorge Y. C. Rodriguez 2019-05-15 07:48:38 UTC 
*** Bug 1710250 has been marked as a duplicate of this bug. ***
Comment 73 ozeszty 2019-05-20 09:54:12 UTC 
Fixed version available (there are separate builds for all .fc28 - .fc31, just modify this one-liner):

cd $(mktemp -d) && koji download-build --arch=x86_64 thunderbird-60.6.1-5.fc29 && dnf upgrade *
Comment 74 Jetchko Jekov 2019-05-20 10:10:24 UTC 
Tested the build for Fedora 30. This particular problem is solved for me and I haven't observed any new/other issues so far.

Thanks!
Comment 75 Bogdan Costescu 2019-05-20 10:59:39 UTC 
I can also confirm that thunderbird-60.6.1-5.fc29 on x86_64 from koji fixes the problem from me. Now thunderbird correctly displays the profile chooser at startup.

Thanks for fixing!
Comment 76 ozeszty 2019-05-20 11:37:59 UTC 
I'm just passing the news, I haven't done those builds: https://koji.fedoraproject.org/koji/packageinfo?packageID=39
Comment 77 Chabot Daniel 2019-05-22 08:35:34 UTC 
*** Bug 1712769 has been marked as a duplicate of this bug. ***
Comment 78 wim 2019-05-25 09:15:28 UTC 
*** Bug 1713863 has been marked as a duplicate of this bug. ***
Comment 79 Sam Tygier 2019-05-29 10:44:09 UTC 
*** Bug 1714992 has been marked as a duplicate of this bug. ***
Comment 80 Ashutosh 2019-06-04 05:59:27 UTC 
*** Bug 1716782 has been marked as a duplicate of this bug. ***
Comment 81 Bogdan Costescu 2019-06-04 07:00:20 UTC 
I can also confirm that thunderbird-60.7.0-1.fc30 on x86_64 from the updates repo fixes the problem from me. This is the same setup as in comments 49 and 75, with the system upgraded F29 -> F30.
Comment 82 Carles Pla 2019-06-14 07:37:23 UTC 
*** Bug 1720540 has been marked as a duplicate of this bug. ***
Comment 83 Technical Department 2019-06-28 12:09:21 UTC 
*** Bug 1725093 has been marked as a duplicate of this bug. ***
Comment 84 Martin Stransky 2019-08-23 05:31:22 UTC 
Hello,

abrt reported bugs come from various sources/scenarios and usually can't be reproduced. This is automated bug processing which is applied to all abrt reported bugs which are supposed to be non-reproducible.

If you can reproduce the bug (you have a testcase), please reopen it and assign it directly to me - stransky.

Thanks.
Comment 85 Red Hat Bugzilla 2023-09-14 04:41:24 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days
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