Description of problem: Customer complains of the following warning in engine.log causing grief and unnecessary panic about the stability of their RHEV environment ' 2019-03-07 17:24:56,587-05 WARN [org.ovirt.engine.core.bll.storage.disk.RemoveDiskCommand] (EE-ManagedThreadFactory-commandCoordinator-Thread-8) [36fef594] Validation of action 'RemoveDisk' failed for user admin@internal-authz. Reasons: VAR__ACTION__REMOVE,VAR__TYPE__DISK,ACTION_TYPE_FAILED_VM_IMAGE_DOES_NOT_EXIST 2019-03-07 17:25:37,855-05 WARN [org.ovirt.engine.core.bll.ReduceImageCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-55) [] Validation of action 'ReduceImage' failed for user admin@internal-authz. Reasons: VAR__TYPE__STORAGE__DOMAIN,ACTION_TYPE_FAILED_REDUCE_IMAGE_NOT_SUPPORTED_FOR_ACTIVE_IMAGE_LIVE_MERGE " They see these messages everytime they delete a snapshot. The snapshot deletion on the other hand completes successfully on the host. Version-Release number of selected component (if applicable): RHEV release: 4.2.8.2-0.1.el7ev How reproducible: Always Steps to Reproduce: 1. Create a snapshot on an active VM. This will ensure that the memory snapshot disks are created 2. Now go ahead and delete this created snapshot. 3. the engine.log file will have the messages mentioned.
Request that due diligence is done to these messages and suppressed as this causes a lot of misunderstanding .
I have attached the vdsm.log and engine.log file from the Customer's env. Let me now if you need anything else.
The committed patch https://gerrit.ovirt.org/#/c/102315/ fixes the "ReduceImage" warning. The "RemoveDisk" warning was already fixed in https://bugzilla.redhat.com/1704819 by Shani.
sync2jira
Moving this to modified. The 4.3.7 backport is already in verified.
WARN: Bug status (ON_QA) wasn't changed but the folowing should be fixed: [Found non-acked flags: '{}', ] For more info please contact: rhv-devops: Bug status (ON_QA) wasn't changed but the folowing should be fixed: [Found non-acked flags: '{}', ] For more info please contact: rhv-devops
Tried to Verified on ovirt-engine-4.4.0-0.13.master.el7.noarch but encounted bug 1785939 which blocks this effort as snapshot deleted fails and this is the main flow of this bug. Marking as depends on bug 1785939.
Verified on ovirt-engine-4.4.0-0.17.master.el7.noarch. Warns not shown at all in both logs (engine & vdsm) and everything work as expected.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Important: RHV Manager (ovirt-engine) 4.4 security, bug fix, and enhancement update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2020:3247