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Bug 1695699 - Unable to open LO/MSOFFICE document
Summary: Unable to open LO/MSOFFICE document
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: gnome-documents
Version: 7.7
Hardware: x86_64
OS: Linux
high
high
Target Milestone: rc
: ---
Assignee: Debarshi Ray
QA Contact: Desktop QE
Lucie Vařáková
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-04-03 15:44 UTC by Martin Krajnak
Modified: 2019-09-02 17:12 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: Known Issue
Doc Text:
.`Gnome Documents` cannot display some documents when installed without `LibreOffice` `Gnome Documents` uses libraries provided by the `LibreOffice` suite for rendering certain types of documents, such as OpenDocument Text or Open Office XML formats. However, the required `libreoffice-filters` libraries are missing from the dependency list of the `gnome-documents` package. Therefore, if you install `Gnome Documents` on a system that does not have `LibreOffice`, these document types cannot be rendered. To work around this problem, install the `libreoffice-filters` package manually, even if you do not plan to use LibreOffice itself.
Clone Of:
Environment:
Last Closed: 2019-09-02 17:12:46 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
test_file (232.00 KB, application/x-ole-storage)
2019-04-03 15:44 UTC, Martin Krajnak 		no flags Details
View All

Description Martin Krajnak 2019-04-03 15:44:30 UTC 
Created attachment 1551432 [details]
test_file

Description of problem:
Once again it does not work

Version-Release number of selected component (if applicable):
libreofficekit-5.3.6.1-21.el7.x86_64
gnome-documents-libs-3.28.2-1.el7.x86_64
gnome-documents-3.28.2-1.el7.x86_64

How reproducible:
always

Steps to Reproduce:
1.Open gnome-documents
2.Click on LO/MSOFFICE document

Actual results:
nothing

Expected results:
documents is rendered

Additional info:
(org.gnome.Documents:5015): GLib-CRITICAL **: 17:40:35.432: g_source_remove: assertion 'tag > 0' failed

(org.gnome.Documents:5015): Gtk-WARNING **: 17:40:35.432: A floating object was finalized. This means that someone
called g_object_unref() on an object that had only a floating
reference; the initial floating reference is not owned by anyone
and must be removed with g_object_ref_sink().

(org.gnome.Documents:5015): Gjs-WARNING **: 17:40:35.432: JS ERROR: Exception in callback for signal: window-mode-changed: GLib.Error LOK initialization error: Failed to get LibreOfficeKit context. Make sure path (/usr/lib64/libreoffice/program) is correct
Comment 3 Martin Krajnak 2019-04-05 11:25:02 UTC 
Hello rishi, 

do you think that this is a problem in libreofficekit rather than gnome-documents ?
Is there something I can try to prove it so we can get it fixed ?

Thanks
Comment 4 Martin Krajnak 2019-04-05 13:12:24 UTC 
BTW something is clearly wrong with the dependencies here:

When I install gnome-documents:
Installed:
  gnome-documents.x86_64 0:3.28.2-2.el7                                           

Dependency Installed:
  libreofficekit.x86_64 1:5.3.6.1-21.el7    

Result MSOffice/LO documents are not rendering

Then I tried yum -y instlal libreoffice:

Installed:
  libreoffice.x86_64 1:5.3.6.1-21.el7                                             

Dependency Installed:
  libreoffice-base.x86_64 1:5.3.6.1-21.el7                                        
  libreoffice-calc.x86_64 1:5.3.6.1-21.el7                                        
  libreoffice-core.x86_64 1:5.3.6.1-21.el7                                        
  libreoffice-data.noarch 1:5.3.6.1-21.el7                                        
  libreoffice-draw.x86_64 1:5.3.6.1-21.el7                                        
  libreoffice-emailmerge.x86_64 1:5.3.6.1-21.el7                                  
  libreoffice-graphicfilter.x86_64 1:5.3.6.1-21.el7                               
  libreoffice-gtk2.x86_64 1:5.3.6.1-21.el7                                        
  libreoffice-gtk3.x86_64 1:5.3.6.1-21.el7                                        
  libreoffice-impress.x86_64 1:5.3.6.1-21.el7                                     
  libreoffice-langpack-en.x86_64 1:5.3.6.1-21.el7                                 
  libreoffice-math.x86_64 1:5.3.6.1-21.el7                                        
  libreoffice-opensymbol-fonts.noarch 1:5.3.6.1-21.el7                            
  libreoffice-pdfimport.x86_64 1:5.3.6.1-21.el7                                   
  libreoffice-pyuno.x86_64 1:5.3.6.1-21.el7                                       
  libreoffice-ure.x86_64 1:5.3.6.1-21.el7                                         
  libreoffice-ure-common.noarch 1:5.3.6.1-21.el7                                  
  libreoffice-writer.x86_64 1:5.3.6.1-21.el7         

Result: Documents are rendering
Comment 5 Martin Krajnak 2019-04-05 13:13:38 UTC 
So clearly at least we have a workaround  by installing LO.
Comment 6 Martin Krajnak 2019-04-05 14:29:50 UTC 
This already happened in 7.4 see bug1466164
Comment 11 Debarshi Ray 2019-09-02 17:12:38 UTC 
(In reply to Martin Krajnak from comment #4)
> BTW something is clearly wrong with the dependencies here:
> 
> When I install gnome-documents:
> Installed:
>   gnome-documents.x86_64 0:3.28.2-2.el7                                     
> 
> 
> Dependency Installed:
>   libreofficekit.x86_64 1:5.3.6.1-21.el7    
> 
> Result MSOffice/LO documents are not rendering
> 
> Then I tried yum -y install libreoffice:
> 
> Installed:
>   libreoffice.x86_64 1:5.3.6.1-21.el7                                       
> 
> [...]
>
> Result: Documents are rendering

We deliberately loosened the requirements in bug 1066844. Earlier libreofficekit would pull in almost the entirety of libreoffice, which had other side-effects.

I am inclined to WONTFIX this given the current age of RHEL 7.
Comment 12 RHEL Program Management 2019-09-02 17:12:46 UTC 
Development Management has reviewed and declined this request. You may appeal this decision by reopening this request.
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