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DescriptionShwetha Kallesh
2019-04-12 13:37:54 UTC
Created attachment 1554785[details]
Error while launching GUI
Description of problem:
configure system with bad proxy details and also no-proxy, try to launch GUI
error message "Proxy Connection Failed,please check your settings." is thrown
Version-Release number of selected component (if applicable):
How reproducible:
Steps to Reproduce:
1.Launch GUI configure system with invalid proxy (system ----> Configure Proxy)
2. Select "I would like to connect to HTTP proxy" ---> enter invalid proxy details
3.Select ByPass the HTTP proxy for specific hosts enter "server(candlepin) hostname"
4. close GUI and re launch "Proxy Connection Failed,please check your settings." is thrown at the user
Actual results:
Gui doesnot Launch but a message
RHSM.conf and rhsm.log details
[root@amd-pike-05 ~]# cat /etc/rhsm/rhsm.conf | grep proxy
# an http proxy server to use
proxy_hostname =sdsaffs
# The scheme to use for the proxy when updating repo definitions, if needed
proxy_scheme =
# port for http proxy server
proxy_port =3128
# user name for authenticating to an http proxy, if needed
proxy_user =dsadas
# password for basic http proxy auth, if needed
proxy_password =sadsad
# host/domain suffix blacklist for proxy, if needed
no_proxy = subscription.rhsm.stage.redhat.com
[root@amd-pike-05 ~]# tail -f /var/log/rhsm/rhsm.log
[id:rhel-7-server-openstack-13-rpms Red Hat OpenStack Platform 13 for RHEL 7 (RPMs)]
Added (new)
<NONE>
Deleted
<NONE>
2019-04-12 09:26:43,316 [INFO] subscription-manager-gui:7487:MainThread @connection.py:924 - Connection built: host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False
2019-04-12 09:26:44,100 [INFO] subscription-manager-gui:7487:MainThread @connection.py:638 - Response: status=200, requestUuid=63f378bd-7e40-4e82-87c8-99b267138cec, request="GET /subscription/consumers/bc3dbeeb-57d1-4b82-8a08-d436b20ad14c/compliance"
2019-04-12 09:26:44,267 [INFO] subscription-manager-gui:7487:MainThread @cert_sorter.py:205 - Product status: valid_products=69 partial_products= expired_products= unentitled_producs= future_products= valid_until=2020-01-31 00:00:00+00:00
2019-04-12 09:26:44,304 [INFO] subscription-manager-gui:7487:MainThread @utils.py:67 - Attempted bad proxy: [Errno -2] Name or service not known
2019-04-12 09:26:44,304 [ERROR] subscription-manager-gui:7487:MainThread @utils.py:72 - Proxy connection error: None
2019-04-12 09:30:18,716 [INFO] subscription-manager-gui:7515:MainThread @connection.py:924 - Connection built: host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False
2019-04-12 09:30:20,347 [INFO] subscription-manager-gui:7515:MainThread @connection.py:638 - Response: status=200, requestUuid=aa9e3824-17c3-487a-b049-f09908b3de85, request="GET /subscription/consumers/bc3dbeeb-57d1-4b82-8a08-d436b20ad14c/compliance"
2019-04-12 09:30:20,512 [INFO] subscription-manager-gui:7515:MainThread @cert_sorter.py:205 - Product status: valid_products=69 partial_products= expired_products= unentitled_producs= future_products= valid_until=2020-01-31 00:00:00+00:00
2019-04-12 09:30:20,533 [INFO] subscription-manager-gui:7515:MainThread @utils.py:67 - Attempted bad proxy: [Errno -2] Name or service not known
2019-04-12 09:30:20,533 [ERROR] subscription-manager-gui:7515:MainThread @utils.py:72 - Proxy connection error: None
Expected results:
GUI should launch
Additional info:
Created attachment 1579657[details]
Could launch GUI with invalid proxy details and no proxy set on system
[root@hpe-z400-01 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 2.3.17-1
subscription management rules: 5.35
subscription-manager: 1.24.10-1.el7
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2019:2008
Created attachment 1554785 [details] Error while launching GUI Description of problem: configure system with bad proxy details and also no-proxy, try to launch GUI error message "Proxy Connection Failed,please check your settings." is thrown Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1.Launch GUI configure system with invalid proxy (system ----> Configure Proxy) 2. Select "I would like to connect to HTTP proxy" ---> enter invalid proxy details 3.Select ByPass the HTTP proxy for specific hosts enter "server(candlepin) hostname" 4. close GUI and re launch "Proxy Connection Failed,please check your settings." is thrown at the user Actual results: Gui doesnot Launch but a message RHSM.conf and rhsm.log details [root@amd-pike-05 ~]# cat /etc/rhsm/rhsm.conf | grep proxy # an http proxy server to use proxy_hostname =sdsaffs # The scheme to use for the proxy when updating repo definitions, if needed proxy_scheme = # port for http proxy server proxy_port =3128 # user name for authenticating to an http proxy, if needed proxy_user =dsadas # password for basic http proxy auth, if needed proxy_password =sadsad # host/domain suffix blacklist for proxy, if needed no_proxy = subscription.rhsm.stage.redhat.com [root@amd-pike-05 ~]# tail -f /var/log/rhsm/rhsm.log [id:rhel-7-server-openstack-13-rpms Red Hat OpenStack Platform 13 for RHEL 7 (RPMs)] Added (new) <NONE> Deleted <NONE> 2019-04-12 09:26:43,316 [INFO] subscription-manager-gui:7487:MainThread @connection.py:924 - Connection built: host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2019-04-12 09:26:44,100 [INFO] subscription-manager-gui:7487:MainThread @connection.py:638 - Response: status=200, requestUuid=63f378bd-7e40-4e82-87c8-99b267138cec, request="GET /subscription/consumers/bc3dbeeb-57d1-4b82-8a08-d436b20ad14c/compliance" 2019-04-12 09:26:44,267 [INFO] subscription-manager-gui:7487:MainThread @cert_sorter.py:205 - Product status: valid_products=69 partial_products= expired_products= unentitled_producs= future_products= valid_until=2020-01-31 00:00:00+00:00 2019-04-12 09:26:44,304 [INFO] subscription-manager-gui:7487:MainThread @utils.py:67 - Attempted bad proxy: [Errno -2] Name or service not known 2019-04-12 09:26:44,304 [ERROR] subscription-manager-gui:7487:MainThread @utils.py:72 - Proxy connection error: None 2019-04-12 09:30:18,716 [INFO] subscription-manager-gui:7515:MainThread @connection.py:924 - Connection built: host=subscription.rhsm.stage.redhat.com port=443 handler=/subscription auth=identity_cert ca_dir=/etc/rhsm/ca/ insecure=False 2019-04-12 09:30:20,347 [INFO] subscription-manager-gui:7515:MainThread @connection.py:638 - Response: status=200, requestUuid=aa9e3824-17c3-487a-b049-f09908b3de85, request="GET /subscription/consumers/bc3dbeeb-57d1-4b82-8a08-d436b20ad14c/compliance" 2019-04-12 09:30:20,512 [INFO] subscription-manager-gui:7515:MainThread @cert_sorter.py:205 - Product status: valid_products=69 partial_products= expired_products= unentitled_producs= future_products= valid_until=2020-01-31 00:00:00+00:00 2019-04-12 09:30:20,533 [INFO] subscription-manager-gui:7515:MainThread @utils.py:67 - Attempted bad proxy: [Errno -2] Name or service not known 2019-04-12 09:30:20,533 [ERROR] subscription-manager-gui:7515:MainThread @utils.py:72 - Proxy connection error: None Expected results: GUI should launch Additional info: