RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Red Hat Enterprise Linux version 7 entered the Maintenance Support 1 phase in August 2019. In this phase only qualified Critical and Important Security errata advisories (RHSAs) and Urgent Priority Bug Fix errata advisories (RHBAs) may be released as they become available. Other errata advisories may be delivered as appropriate.

This bug has been reviewed by Support and Engineering representative and does not meet the inclusion criteria for Maintenance Support 1 phase. If this issue still exists in newer major version of Red Hat Enterprise Linux, it has been cloned there and work will continue in the cloned bug.

For more information about Red Hat Enterprise Linux Lifecycle, please see https://access.redhat.com/support/policy/updates/errata#Maintenance_Support_1_Phase.

Development Management has reviewed and declined this request. You may appeal this decision by using your Red Hat support channels, who will make certain  the issue receives the proper prioritization with product and development management.

https://www.redhat.com/support/process/production/#howto