Bug 1714622 - Loading active services takes >1 minute to load or doesn't load at all
Summary: Loading active services takes >1 minute to load or doesn't load at all
Keywords:
Status: CLOSED DUPLICATE of bug 1718898
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Appliance
Version: 5.9.0
Hardware: All
OS: All
medium
medium
Target Milestone: GA
: 5.10.7
Assignee: Keenan Brock
QA Contact: Niyaz Akhtar Ansari
Red Hat CloudForms Documentation
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-05-28 13:13 UTC by Ryan Spagnola
Modified: 2019-06-25 14:01 UTC (History)
8 users (show)

Fixed In Version:
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Clone Of:
Environment:
Last Closed: 2019-06-24 15:20:40 UTC
Category: Bug
Cloudforms Team: CFME Core
Target Upstream Version:
Embargoed:

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Description Ryan Spagnola 2019-05-28 13:13:03 UTC 
Description of problem:
When loading the service/explorer view for My Active Services it takes ~2 minutes to load or doesn't load at all

Version-Release number of selected component (if applicable):
5.9.6

How reproducible:
Always in a customer's environment

Steps to Reproduce:
1. navigate to Services > My Services
2.
3.

Actual results:
page attempts to load for a long time or doesn't load at all

Expected results:
page loads in a reasonable amount of time

Additional info:
~2000 services
Comment 8 Joe Rafaniello 2019-05-28 15:49:47 UTC 
We confirmed that the service/explore and service/report_data endpoints had responses in the area of 5-20 seconds but the UI spinner continued after this.  It indicates the frontend javascript is spinning displaying the very flat services tree.
Comment 15 Keenan Brock 2019-06-24 15:20:40 UTC 
This has been fixed by 

https://bugzilla.redhat.com/show_bug.cgi?id=1718898

*** This bug has been marked as a duplicate of bug 1718898 ***
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