Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1732891 - subscription-manager fails: HTTP error (422 - Unknown): Please unregister or remove hosts which match this host before registering: <hostname>
Summary: subscription-manager fails: HTTP error (422 - Unknown): Please unregister or ...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Registration
Version: 6.6.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: 6.5.2
Assignee: Jonathon Turel
QA Contact: Stephen Wadeley
URL:
Whiteboard:
: 1757096 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-07-24 15:49 UTC by Mike McCune
Modified: 2024-02-04 04:25 UTC (History)
11 users (show)

Fixed In Version: tfm-rubygem-katello-3.10.0.54-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 1730146
Environment:
Last Closed: 2019-08-06 14:37:50 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 27251 0 Normal Closed subscription-manager fails: HTTP error (422 - Unknown): Please unregister or remove hosts which match this host before r... 2021-01-26 11:25:07 UTC
Red Hat Product Errata RHBA-2019:2363 0 None None None 2019-08-06 14:37:51 UTC

Description Mike McCune 2019-07-24 15:49:29 UTC 
+++ This bug was initially created as a clone of Bug #1730146 +++

Foreman: 1.22.0
Katello: 3.12.0

While I've been working towards migrating from Spacewalk/RHSat5, I've been rebuilding hosts left & right.  I've been making changes to the host records in TFM/Katello, triggering a host build, downloading a boot ISO, and rebuilding in place.  The redhat-register provisioning template has been able to re-register and connect the host record.

Now, I'm finding that this registration is failing.  Adding a --force option doesn't seem to make a difference:

root@<host> ~]# subscription-manager register --force --name="<FQhostname>" --org='Organization' --activationkey='dev-centos7,dev-mondorescue-el7'
HTTP error (422 - Unknown): Please unregister or remove hosts which match this host before registering: <FQhostname>
[root@<hostname> ~]# subscription-manager unregister
This system is currently not registered.
[root@<hostname> ~]# subscription-manager register --force --name="<FQhostname>" --org='Land_O_Lakes' --activationkey='dev-centos7,dev-mondorescue-el7'
HTTP error (422 - Unknown): Please unregister or remove hosts which match this host before registering: <FQhostname>

jturel suggested running "hammer host subscription unregister host <FQhostname>" on the TFM/Katello host prior to the rebuild.  This work-around now lets me successfully register the host in place.

What other data or logs can I supply?  /var/log/rhsm/* doesn't seem to supply much detail beyond the above.

--- Additional comment from  on 2019-07-16T01:39:41Z 

Created from redmine issue https://projects.theforeman.org/issues/27251

--- Additional comment from  on 2019-07-16T01:39:43Z 

Upstream bug assigned to None

--- Additional comment from  on 2019-07-16T01:41:29Z 

The same error can also be seen in the logs when the host is being rebuilt. The fix will likely involve triggering an unregister before the rebuild.

--- Additional comment from  on 2019-07-16T01:49:46Z 

Since this issue was entered in Red Hat Bugzilla, the pm_ack has been set to + automatically for the next planned release.

--- Additional comment from  on 2019-07-16T02:03:18Z 

Upstream bug assigned to jturel

--- Additional comment from  on 2019-07-16T17:26:04Z 

*** Bug 1730145 has been marked as a duplicate of this bug. ***

--- Additional comment from  on 2019-07-22T21:05:58Z 

*** Bug 1717006 has been marked as a duplicate of this bug. ***

--- Additional comment from  on 2019-07-22T21:07:05Z 

Please refer to associated duplicates for more instances of this error and additional details.

- bug 1717006
- bug 1730883
Comment 3 Jonathon Turel 2019-07-24 16:00:14 UTC 
The upstream PR has the testing steps outlined: https://github.com/Katello/katello/pull/8232

Let me know if I can clarify on anything and I can update the PR to serve as the authoritative test plan for this change.
Comment 4 Bryan Kearney 2019-07-29 14:01:43 UTC 
Moving this bug to POST for triage into Satellite 6 since the upstream issue https://projects.theforeman.org/issues/27251 has been resolved.
Comment 9 errata-xmlrpc 2019-08-06 14:37:50 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:2363
Comment 10 Greg Procunier 2019-09-05 03:12:43 UTC 
The errata doesnt resolve the issue:

With Satellite 6.5.2.1 we now get:

"HTTP error (422 - Unknown): This host is reporting a DMI UUID that differs from the existing registration."

This error is fatal and no further action can be taken until the hosts are manually removed from satellite itself.

The impact here outside of anything stated in the private comments is that this change is anathma to environments where servers are rebuilt over and over again (eg. Deploying stacks in OpenStack / CICD pipelines of various flavors where the nodes are rebuilt in-place)
Comment 11 Jean Paul Gatt 2019-09-10 09:34:01 UTC 
Hi,

We are experiencing the same issue. We have satellite registering Virtual machines provisioned in openstack. We keep hitting the error:

"HTTP error (422 - Unknown): This host is reporting a DMI UUID that differs from the existing registration.".

Error was introduced when upgrading from 6.4 to 6.5. Running on 6.5.2.1

Can you suggest a fix?

This has destroyed the ability of clients to create and destroy their machines on demand.
Comment 12 Bernd Nies 2019-09-16 08:45:18 UTC 
Having the same issue after updating from Satellite 6.5.1 to 6.5.2.1 last thursday.
Comment 13 James Brigman 2019-09-19 18:49:34 UTC 
Having same issue after updating from Satellite 6.4.4 to 6.5.2.1 today, 19-Sep-19.
We are in the exact position as others - we register and re-register virtual machines constantly in our environment.
Comment 14 Mike McCune 2019-09-30 14:56:49 UTC 
*** Bug 1757096 has been marked as a duplicate of this bug. ***
Comment 16 Red Hat Bugzilla 2024-02-04 04:25:17 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days
Note You need to log in before you can comment on or make changes to this bug.