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Created attachment 1616637[details]
Traces from Satellite
Description of problem:
The services that require restart/reboot as displayed from the traces tab in content hosts is different from the output provided by tracer command on the client.
Version-Release number of selected component (if applicable):
katello-host-tools-tracer-3.5.0-2.el7sat.noarch
satellite-cli-6.5.2.1-1.el7sat.noarch
How reproducible:
Steps to Reproduce:
1. Register client to the satellite
2. Install katello-agent package on the client
3. Apply patches on the client
4. Check the traces section of the content host.
5. Check the tracer command on the client.
# tracer
6. If the satellite GUI traces tab is not populated, run the following command on the client
# katello-tracer-upload
Actual results:
Certain services are not listed on the Satellite GUI traces which are listed on the client terminal.
[root@vm251-88 ~]# tracer
You should restart:
* Some applications using:
systemctl restart auditd
systemctl restart firewalld
systemctl restart goferd
systemctl restart lvm2-lvmetad
systemctl restart postfix
systemctl restart qemu-guest-agent
systemctl restart rhnsd
systemctl restart rhsmcertd
systemctl restart rsyslog
systemctl restart sshd
systemctl restart systemd-journald
systemctl restart systemd-logind
systemctl restart systemd-udevd
systemctl restart tuned
Additionally to those process above, there are:
- 1 processes requiring restart of your session (i.e. Logging out & Logging in again)
- 2 processes requiring reboot
Expected results:
Output on both the satellite GUI traces and the tracer output on the client should match.
Able to confirm still an issue, see screenshot attached showing 25 services and the output from the client:
[root@centos7 ~]# tracer -v
You should restart:
* Some applications using:
systemctl restart NetworkManager
systemctl restart NetworkManager
systemctl restart abrt-oops
systemctl restart abrtd
systemctl restart firewalld
systemctl restart lvm2-lvmetad
systemctl restart postfix
systemctl restart rngd
systemctl restart rsyslog
systemctl restart smartd
systemctl restart sshd
systemctl restart sssd
systemctl restart sssd
systemctl restart sssd
systemctl restart systemd-journald
systemctl restart systemd-logind
systemctl restart systemd-udevd
systemctl restart tuned
systemctl restart vgauthd
systemctl restart vmtoolsd
Additionally to those process above, there are:
- 2 processes requiring restart of your session (i.e. Logging out & Logging in again)
- 2 processes requiring reboot
Moving to Assigned and starting to work on it this sprint.
Verified, using the following versions
Satellite:
satellite-6.8.0-0.7.beta.el7sat.noarch
tfm-rubygem-katello-3.16.0-0.15.rc4.1.el7sat.noarch
Host:
katello-host-tools-tracer-3.5.4-1
python2-tracer-0.7.3-1
tracer-common-0.7.3-1
The output of `hammer host traces list --host host.fqdn.com` virtually matches the output of `tracer --user=* -av` on the host.fqdn.com.
The same behavior observed on RHEL7 and RHEL8.
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (Important: Satellite 6.8 release), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHSA-2020:4366
Hello Jonathan,
Thank you for the response.
The customer already updated the packages to the latest version available.
~~~
katello-host-tools-tracer-3.5.4-1.el8sat.noarch Thu Oct 29 11:03:46 2020
python3-tracer-0.7.3-1.el8sat.noarch Thu Oct 29 11:03:46 2020
tracer-common-0.7.3-1.el8sat.noarch Thu Oct 29 11:03:46 2020
~~~
Is there anything else I should check?
Regards,
Manu Sunil
Created attachment 1616637 [details] Traces from Satellite Description of problem: The services that require restart/reboot as displayed from the traces tab in content hosts is different from the output provided by tracer command on the client. Version-Release number of selected component (if applicable): katello-host-tools-tracer-3.5.0-2.el7sat.noarch satellite-cli-6.5.2.1-1.el7sat.noarch How reproducible: Steps to Reproduce: 1. Register client to the satellite 2. Install katello-agent package on the client 3. Apply patches on the client 4. Check the traces section of the content host. 5. Check the tracer command on the client. # tracer 6. If the satellite GUI traces tab is not populated, run the following command on the client # katello-tracer-upload Actual results: Certain services are not listed on the Satellite GUI traces which are listed on the client terminal. [root@vm251-88 ~]# tracer You should restart: * Some applications using: systemctl restart auditd systemctl restart firewalld systemctl restart goferd systemctl restart lvm2-lvmetad systemctl restart postfix systemctl restart qemu-guest-agent systemctl restart rhnsd systemctl restart rhsmcertd systemctl restart rsyslog systemctl restart sshd systemctl restart systemd-journald systemctl restart systemd-logind systemctl restart systemd-udevd systemctl restart tuned Additionally to those process above, there are: - 1 processes requiring restart of your session (i.e. Logging out & Logging in again) - 2 processes requiring reboot Expected results: Output on both the satellite GUI traces and the tracer output on the client should match.