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Bug 1753551 - Traces output from Satellite GUI has mismatches with client tracer output
Summary: Traces output from Satellite GUI has mismatches with client tracer output
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: katello-tracer
Version: 6.5.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: 6.8.0
Assignee: Jonathon Turel
QA Contact: Ondrej Gajdusek
URL:
Whiteboard:
: 1860771 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-09-19 09:31 UTC by Manu Sunil
Modified: 2024-03-25 15:25 UTC (History)
9 users (show)

Fixed In Version: katello-host-tools-3.5.4
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-10-27 12:59:02 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
Traces from Satellite (81.97 KB, image/png)
2019-09-19 09:31 UTC, Manu Sunil 		no flags Details
screenshot (135.70 KB, image/png)
2020-03-12 16:10 UTC, Chris Roberts 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 29824 0 Normal Closed Rely on Tracer to find affected packages for DNF 2021-02-17 10:56:38 UTC
Github Katello katello-host-tools pull 112/files 0 None None None 2020-09-25 14:02:33 UTC
Red Hat Knowledge Base (Solution) 5269401 0 None None None 2020-07-30 15:20:48 UTC
Red Hat Product Errata RHSA-2020:4366 0 None None None 2020-10-27 12:59:21 UTC

Description Manu Sunil 2019-09-19 09:31:29 UTC 
Created attachment 1616637 [details]
Traces from Satellite

Description of problem:

The services that require restart/reboot as displayed from the traces tab in content hosts is different from the output provided by tracer command on the client.

Version-Release number of selected component (if applicable):

katello-host-tools-tracer-3.5.0-2.el7sat.noarch
satellite-cli-6.5.2.1-1.el7sat.noarch

How reproducible:


Steps to Reproduce:
1. Register client to the satellite
2. Install katello-agent package on the client
3. Apply patches on the client 
4. Check the traces section of the content host.
5. Check the tracer command on the client.
     # tracer
6. If the satellite GUI traces tab is not populated, run the following command on the client 
     # katello-tracer-upload

 

Actual results:

Certain services are not listed on the Satellite GUI traces which are listed on the client terminal.

[root@vm251-88 ~]# tracer
You should restart:
  * Some applications using:
      systemctl restart auditd
      systemctl restart firewalld
      systemctl restart goferd
      systemctl restart lvm2-lvmetad
      systemctl restart postfix
      systemctl restart qemu-guest-agent
      systemctl restart rhnsd
      systemctl restart rhsmcertd
      systemctl restart rsyslog
      systemctl restart sshd
      systemctl restart systemd-journald
      systemctl restart systemd-logind
      systemctl restart systemd-udevd
      systemctl restart tuned

Additionally to those process above, there are:
  - 1 processes requiring restart of your session (i.e. Logging out & Logging in again)
  - 2 processes requiring reboot


Expected results:

Output on both the satellite GUI traces and the tracer output on the client should match.
Comment 3 Chris Roberts 2020-03-12 16:10:15 UTC 
Able to confirm still an issue, see screenshot attached showing 25 services and the output from the client:

[root@centos7 ~]# tracer -v
You should restart:
  * Some applications using:
      systemctl restart NetworkManager
      systemctl restart NetworkManager
      systemctl restart abrt-oops
      systemctl restart abrtd
      systemctl restart firewalld
      systemctl restart lvm2-lvmetad
      systemctl restart postfix
      systemctl restart rngd
      systemctl restart rsyslog
      systemctl restart smartd
      systemctl restart sshd
      systemctl restart sssd
      systemctl restart sssd
      systemctl restart sssd
      systemctl restart systemd-journald
      systemctl restart systemd-logind
      systemctl restart systemd-udevd
      systemctl restart tuned
      systemctl restart vgauthd
      systemctl restart vmtoolsd

Additionally to those process above, there are:
  - 2 processes requiring restart of your session (i.e. Logging out & Logging in again)
  - 2 processes requiring reboot

Moving to Assigned and starting to work on it this sprint.
Comment 4 Chris Roberts 2020-03-12 16:10:43 UTC 
Created attachment 1669695 [details]
screenshot
Comment 5 Jonathon Turel 2020-05-14 18:17:31 UTC 
Connecting redmine issue https://projects.theforeman.org/issues/29824 from this bug
Comment 6 Bryan Kearney 2020-05-20 16:02:26 UTC 
Moving this bug to POST for triage into Satellite 6 since the upstream issue https://projects.theforeman.org/issues/29824 has been resolved.
Comment 7 wclark 2020-07-30 15:20:49 UTC 
*** Bug 1860771 has been marked as a duplicate of this bug. ***
Comment 8 Ondrej Gajdusek 2020-08-06 14:06:00 UTC 
Verified, using the following versions
Satellite:
satellite-6.8.0-0.7.beta.el7sat.noarch
tfm-rubygem-katello-3.16.0-0.15.rc4.1.el7sat.noarch

Host:
katello-host-tools-tracer-3.5.4-1
python2-tracer-0.7.3-1
tracer-common-0.7.3-1

The output of `hammer host traces list --host host.fqdn.com` virtually matches the output of `tracer --user=* -av` on the host.fqdn.com.
The same behavior observed on RHEL7 and RHEL8.
Comment 11 errata-xmlrpc 2020-10-27 12:59:02 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.8 release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:4366
Comment 16 Manu Sunil 2020-11-11 09:00:47 UTC 
Hello Jonathan,

Thank you for the response.

The customer already updated the packages to the latest version available.

~~~
katello-host-tools-tracer-3.5.4-1.el8sat.noarch             Thu Oct 29 11:03:46 2020
python3-tracer-0.7.3-1.el8sat.noarch                        Thu Oct 29 11:03:46 2020
tracer-common-0.7.3-1.el8sat.noarch                         Thu Oct 29 11:03:46 2020
~~~

Is there anything else I should check?

Regards,
Manu Sunil
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