Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1755938

Summary: fail to start a second user session with AMD southern islands family GPUs
Product: Red Hat Enterprise Linux 7 Reporter: Joe Wright <jwright>
Component: xorg-x11-drv-atiAssignee: Olivier Fourdan <ofourdan>
Status: CLOSED ERRATA QA Contact: Desktop QE <desktop-qa-list>
Severity: high Docs Contact:
Priority: high    
Version: 7.7CC: alanm, brclark, csoriano, dak2171, jsolomon, kwalker, mdaenzer, mkolbas, ofourdan, tborcin, tpelka, yzheng
Target Milestone: rcKeywords: Patch, Regression, ZStream
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: xorg-x11-drv-ati-19.0.1-3.el7 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1789741 (view as bug list) Environment:
Last Closed: 2020-03-31 19:53:12 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1789741    
Attachments:
Description Flags
backtrace 1
none
backtrace 2
none
backtrace 3
none
backtrace 4 none

Description Joe Wright 2019-09-26 13:23:28 UTC
Description of problem:
Xorg fails to start a new session for the second user to log into, so 
you can only get back to the lock screen for the first X session

Version-Release number of selected component (if applicable):
19.0.1-2

How reproducible:
100%

Steps to Reproduce:
1. Log in to the GUI as a user
2. Attempt to switch users and log in as a second user
3.

Actual results:
X fails to start a second session for the user to log in to

Expected results:
second user is able to log in and out cleanly

Additional info:
downgrading to 18.1.0-1 allows you to switch users, but the session crashes for the second user when you log out as them, and it puts you at a GDM login screen for the second tty instead of sending you back to the lock screen for the first user

Comment 4 Joe Wright 2019-09-26 13:36:11 UTC
[272485.625] (II) xfree86: Adding drm device (/dev/dri/card0)
[272485.626] (EE) /dev/dri/card0: failed to set DRM interface version 1.4: Permission denied
[272485.628] (--) PCI:*(1@0:0:0) 1002:6649:1028:230c rev 0, Mem @ 0xe0000000/268435456, 0xf0000000/8388608, 0xf7e00000/262144, I/O @ 0x0000e000/256, BIOS @ 0x????????/131072
<snip>
[272485.722] (EE) RADEON(0): [drm] failed to set drm interface version.
[272485.722] (EE) RADEON(0): Kernel modesetting setup failed
[272485.722] (II) UnloadModule: "radeon"
[272485.722] (EE) Screen(s) found, but none have a usable configuration.
[272485.722] (EE)
Fatal server error:
[272485.722] (EE) no screens found(EE)
[272485.722] (EE)
Please consult the The X.Org Foundation support
         at http://wiki.x.org
 for help.
[272485.722] (EE) Please also check the log file at "/var/log/Xorg.18.log" for additional information.
[272485.722] (EE)
[272485.728] (EE) Server terminated with error (1). Closing log file.

Comment 5 Joe Wright 2019-09-26 13:36:49 UTC
Created attachment 1619568 [details]
backtrace 1

Comment 6 Joe Wright 2019-09-26 13:37:13 UTC
Created attachment 1619569 [details]
backtrace 2

Comment 7 Joe Wright 2019-09-26 13:37:38 UTC
Created attachment 1619570 [details]
backtrace 3

Comment 8 Joe Wright 2019-09-26 13:38:09 UTC
Created attachment 1619583 [details]
backtrace 4

Comment 12 Joe Wright 2019-09-27 15:47:27 UTC
No further issues have come up with the test patch in place. Issue seems to be resolved by the patch

Comment 24 Michel Dänzer 2020-01-09 13:16:22 UTC
*** Bug 1781362 has been marked as a duplicate of this bug. ***

Comment 29 errata-xmlrpc 2020-03-31 19:53:12 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:1075

Comment 30 Michel Dänzer 2020-09-09 09:54:33 UTC
*** Bug 1791925 has been marked as a duplicate of this bug. ***