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Bug 1766915

Summary: sosreport doesn't work well in support-tools container image
Product: Red Hat Enterprise Linux 8 Reporter: Edward Shen <weshen>
Component: sosAssignee: Pavel Moravec <pmoravec>
Status: CLOSED ERRATA QA Contact: Miroslav HradĂ­lek <mhradile>
Severity: high Docs Contact:
Priority: high    
Version: 8.1CC: agk, bmr, cww, dornelas, jhunsaker, mhradile, plambri, sbradley, toneata
Target Milestone: rcKeywords: ZStream
Target Release: 8.1Flags: pm-rhel: mirror+
Hardware: All   
OS: Unspecified   
Whiteboard:
Fixed In Version: sos-3.8-1.el8 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1767356 1768444 1769240 1770692 (view as bug list) Environment:
Last Closed: 2020-04-28 17:01:55 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1186913, 1734579, 1767356, 1768444, 1769240, 1770692    

Comment 3 Jake Hunsaker 2019-10-30 13:43:32 UTC
I've found that this is caused by https://github.com/sosreport/sos/commit/55949fb88c492eec542c69157a8763ddb3555345

Reverting that change allows sosreport to function as expected in containers.

Comment 7 Pavel Moravec 2019-10-31 13:39:26 UTC
Jake H. can/will do OtherQA

Comment 14 errata-xmlrpc 2020-04-28 17:01:55 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2020:1900

Comment 15 Red Hat Bugzilla 2023-09-14 05:45:09 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days