New commit detected on ManageIQ/manageiq/hammer:
Author: Joe Rafaniello <firstname.lastname@example.org>
AuthorDate: Mon Nov 11 13:50:16 2019 -0500
Commit: Joe Rafaniello <email@example.com>
CommitDate: Mon Nov 11 13:50:16 2019 -0500
Merge pull request #19480 from d-m-u/adding_task_error_status_to_log_management
Adding task error status to log management
(cherry picked from commit f67305c08e26a7be85a481d24cacb87b7fae625b)
app/models/miq_server/log_management.rb | 1 +
1 file changed, 1 insertion(+)
Fixed and verified in 184.108.40.206.20191119151058_31d9a94.
When the tool is not configured, there's no successful message in the UI. Instead, the following error is shown:
Error 'redhat-support-tool addattachment /var/www/miq/vmdb/data/user/system/models.zip --case 02508570 error was: Please enter your RHN user ID: failed. ERROR: The RHN user ID cannot be empty. ', uploading to Support site, Username: 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.