Description of problem:
New tool for log collection was introduced here https://bugzilla.redhat.com/show_bug.cgi?id=1765635 and according to "Notes about using this tool." it should be configured.

However, in the UI it is possible to select "Red Hat Support" option and collect logs. In this case, after clicking the collect button, it says:

Last Message    Log files were successfully collected

In the evm.log there's a message:
[----] I, [2019-10-31T11:13:37.371690 #10643:10b8f50]  INFO -- : MIQ(FileDepotRedhatSupport#upload) Please enter your RHN user ID: 
failed.
ERROR: The RHN user ID cannot be empty.
 
But also in the logs it looks like the logs were collected, e.g.:
[----] I, [2019-10-31T11:13:37.392029 #10643:10b8f50]  INFO -- : MIQ(MiqTask#update_status) Task: [50] [Active] [Ok] [Current log files from EVM default MiqServer 1 are posted]

Version-Release number of selected component (if applicable):
5.10.12.3.20191029180220_f883bde

How reproducible:
Always

Steps to Reproduce:
1. Configuration -> Diagnostics -> Collect Logs -> Edit
2. Type: Red Hat Support
3. Save
4. Collect -> Collect current logs

Actual results:
The UI message and messages in the logs are misleading.

Expected results:
If there's an error, logs are not collected and it's reflected both in the UI and in the logs.

Additional info: