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Bug 1804114 - Anaconda connect to live candlepin instead of staged one during CDN installation
Summary: Anaconda connect to live candlepin instead of staged one during CDN installation
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: subscription-manager
Version: 8.2
Hardware: Unspecified
OS: Unspecified
urgent
urgent
Target Milestone: rc
: 8.0
Assignee: Jiri Hnidek
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
Depends On:
Blocks: 1743676 1802014
TreeView+ depends on / blocked
 
Reported: 2020-02-18 09:11 UTC by Marek Havrila
Modified: 2022-05-02 01:04 UTC (History)
8 users (show)

Fixed In Version: subscription-manager-1.26.15-1.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-04-28 16:54:53 UTC
Type: Bug
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
syslog (333.07 KB, text/plain)
2020-02-18 09:11 UTC, Marek Havrila 		no flags Details
Register (459.91 KB, image/png)
2020-03-26 12:35 UTC, Rehana 		no flags Details
Subscribed (521.74 KB, image/png)
2020-03-26 12:36 UTC, Rehana 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Github candlepin subscription-manager pull 2224 0 None closed 1804114: New D-Bus method SetAll; ENT-2124 2020-07-17 04:41:48 UTC
Red Hat Issue Tracker RHELPLAN-37507 0 None None None 2022-05-02 01:04:22 UTC
Red Hat Product Errata RHBA-2020:1849 0 None None None 2020-04-28 16:55:13 UTC

Description Marek Havrila 2020-02-18 09:11:22 UTC 
Created attachment 1663708 [details]
syslog

Description of problem:
During subscription based installation, anaconda builds connection to subscription.rhsm.redhat.com instead of subscription.rhsm.stage.redhat.com. This lead to error during registration - system is not registered and error message (Service not available, please try again later) appears. Fail or registration is expected as we do not have credentials on live subscription.rhsm.redhat.com. See https://beaker.engineering.redhat.com/jobs/4079287

Shortened lines from syslog(for more info see full syslog - attached):

11:48:52,928 WARNING org.fedo....iption.subscription:Red Hat subscription server hostname set to: subscription.rhsm.stage.redhat.com
.
.
.
11:48:53,348 INFO rhsm-service: INFO [rhsm.connection:905] Connection built: host=subscription.rhsm.redhat.com port=443 handler=/subscription auth=basic username=rtt-cdn


Version-Release number of selected component (if applicable):
RHEL-8.2 Beta
anaconda-29.19.2.12-1.el8

How reproducible:
occasionally (roughly 10-20% of installation affected)

Steps to Reproduce:
1. Start graphical installation.
2. Enter Connect to Red Hat spoke
3. Use Account as authentication method fill in username and password, open options and fill Custom server URL(subscription.rhsm.stage.redhat.com) and Custom base URL(https://cdn.stage.redhat.com).
4. Click on "Register" button

Actual results:
Registration fails with message: Service not available, please try again later

Expected results:
Registration is successful.

Additional info:
Comment 1 Martin Kolman 2020-02-18 16:21:19 UTC 
Thanks for the report!

Looking at the logs, Anaconda correctly sets the staging URL & RHSM apparently reacts to it:

11:48:52,928 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:anaconda.modules.subscription.subscription:Red Hat subscription server hostname set to: subscription.rhsm.stage.redhat.com
11:48:52,928 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:105] port: 443
11:48:52,928 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:106] reloaded successfully
11:48:52,928 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:48] D-Bus signal com.redhat.RHSM1.Config emitted


Then Anaconda restarts the RHSM DBus service as otherwise the changes might not take effect due to RHSM bugs (see bug 1777024, bug 1676640 and bug 1774187):


11:48:52,932 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:anaconda.modules.subscription.subscription:RHSM: restarting rhsm.service
11:48:52,932 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:48] D-Bus signal com.redhat.RHSM1.Config emitted
11:48:52,932 WARNING org.fedoraproject.Anaconda.Modules.Subscription:INFO:program:Running... systemctl restart rhsm.service
11:48:52,934 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:105] port: 443
11:48:52,934 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:106] reloaded successfully
11:48:52,934 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:48] D-Bus signal com.redhat.RHSM1.Config emitted
11:48:52,936 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:105] port: 443
11:48:52,936 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:106] reloaded successfully
11:48:52,936 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:48] D-Bus signal com.redhat.RHSM1.Config emitted
11:48:52,942 INFO systemd:Stopping RHSM dbus service...
11:48:52,949 INFO systemd:Stopped RHSM dbus service.
11:48:52,950 INFO systemd:Starting RHSM dbus service...
11:48:53,175 INFO rhsm-service:DEBUG [rhsm.https:56] Using standard libs to provide httplib and ssl
11:48:53,304 INFO rhsm-service:DEBUG [rhsmlib.dbus.service_wrapper:66] Starting DBus service with name com.redhat.RHSM1
11:48:53,305 INFO rhsm-service:DEBUG [subscription_manager.identity:139] Loading consumer info from identity certificates.
11:48:53,305 INFO rhsm-service:DEBUG [subscription_manager.identity:154] Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem'
11:48:53,306 INFO systemd:Started RHSM dbus service.
11:48:53,306 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:program:Return code: 0
11:48:53,306 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:anaconda.modules.subscription.subscription:RHSM: rhsm.service has been restarted


Still, the staging URL is not used as seen in subsequent RHSM output:


11:48:54,550 INFO rhsm-service:DEBUG [rhsm.connection:618] Response: status=401, requestUuid=8c52d44b-89d3-4ffd-9adb-57f4abc70d9b, request="POST /subscription/consumers"
11:48:54,551 INFO rhsm-service:ERROR [rhsmlib.dbus.util:41] HTTP error (401 - Unauthorized): Service not available, please try again later

BTW, the error message also looks wrong, as 401 should mean "Unauthorized" - which is what is happening there, we are talking to the wrong service & thus with wrong credentials.


To summarize, this is definitely a problem in the RHSM DBus service, which ignores the URL we have set. And unlike the previous issues where we could work around it by restarting the service, this does not seem to work in this case.

So reassigning to the subscription-manager component.
Comment 2 Jiri Hnidek 2020-02-24 15:00:05 UTC 
Hi,
I'm sorry, but I cannot reproduce this issue. I aware that you are able to reproduce it in 10%-20% of cases. So I wrote following bash script. Could you tell me, if you call D-Bus methods in same order? 

#!/bin/bash

echo "stopping rhsm.service..."
systemctl stop rhsm.service

echo "reseting config file..."
cp /etc/rhsm/rhsm.conf.default /etc/rhsm/rhsm.conf

echo "starting rhsm.service..."
systemctl start rhsm.service


# Set new variables using D-Bus API
echo "changing configuration..."
busctl call com.redhat.RHSM1 /com/redhat/RHSM1/Config com.redhat.RHSM1.Config Set svs "server.hostname" s "svice" ""
busctl call com.redhat.RHSM1 /com/redhat/RHSM1/Config com.redhat.RHSM1.Config Set svs "server.prefix" s "/candlepin" ""
busctl call com.redhat.RHSM1 /com/redhat/RHSM1/Config com.redhat.RHSM1.Config Set svs "server.port" s "8443" ""

# Create new unix socket used for registration 
echo "starting RegisterServer..."
dbus-send --system --print-reply --dest='com.redhat.RHSM1' \
	'/com/redhat/RHSM1/RegisterServer' com.redhat.RHSM1.RegisterServer.Start string:"" > /root/register_server_output.txt
if [ $? -eq 0 ]
then
	export my_addr=`cat /root/register_server_output.txt | gawk '/string/{ print $2 }' | sed 's/\"//g'`
fi

# Try to register
echo "registering..."
dbus-send --address=${my_addr} --print-reply --dest='com.redhat.RHSM1.Register' \
	'/com/redhat/RHSM1/Register' com.redhat.RHSM1.Register.Register string:"admin" \
	string:"admin" string:"admin" dict:string:string:"","" dict:string:string:"","" string:"" > /root/register_output.txt
if [ $? -eq 0 ]
then
	echo "Registration sucess"
else
	echo "Registration FAILED"
fi

echo "stoping RegisterServer..."
dbus-send --system --print-reply --dest='com.redhat.RHSM1' \
	'/com/redhat/RHSM1/RegisterServer' com.redhat.RHSM1.RegisterServer.Stop string:"" > /dev/null

# Unregister
echo "unregistering..."
dbus-send --system --print-reply --dest='com.redhat.RHSM1' '/com/redhat/RHSM1/Unregister' \
	com.redhat.RHSM1.Unregister.Unregister dict:string:string:"","" string:"" > /dev/null
Comment 3 Martin Kolman 2020-02-26 12:36:39 UTC 
(In reply to Jiri Hnidek from comment #2)
> Hi,
> I'm sorry, but I cannot reproduce this issue. I aware that you are able to
> reproduce it in 10%-20% of cases. So I wrote following bash script. Could
> you tell me, if you call D-Bus methods in same order? 
> 
> #!/bin/bash
> 
> echo "stopping rhsm.service..."
> systemctl stop rhsm.service
> 
> echo "reseting config file..."
> cp /etc/rhsm/rhsm.conf.default /etc/rhsm/rhsm.conf
> 
> echo "starting rhsm.service..."
> systemctl start rhsm.service
> 
> 
> # Set new variables using D-Bus API
> echo "changing configuration..."
> busctl call com.redhat.RHSM1 /com/redhat/RHSM1/Config
> com.redhat.RHSM1.Config Set svs "server.hostname" s "svice" ""
> busctl call com.redhat.RHSM1 /com/redhat/RHSM1/Config
> com.redhat.RHSM1.Config Set svs "server.prefix" s "/candlepin" ""
> busctl call com.redhat.RHSM1 /com/redhat/RHSM1/Config
> com.redhat.RHSM1.Config Set svs "server.port" s "8443" ""
> 
> # Create new unix socket used for registration 
> echo "starting RegisterServer..."
> dbus-send --system --print-reply --dest='com.redhat.RHSM1' \
> 	'/com/redhat/RHSM1/RegisterServer' com.redhat.RHSM1.RegisterServer.Start
> string:"" > /root/register_server_output.txt
> if [ $? -eq 0 ]
> then
> 	export my_addr=`cat /root/register_server_output.txt | gawk '/string/{
> print $2 }' | sed 's/\"//g'`
> fi
> 
> # Try to register
> echo "registering..."
> dbus-send --address=${my_addr} --print-reply
> --dest='com.redhat.RHSM1.Register' \
> 	'/com/redhat/RHSM1/Register' com.redhat.RHSM1.Register.Register
> string:"admin" \
> 	string:"admin" string:"admin" dict:string:string:"",""
> dict:string:string:"","" string:"" > /root/register_output.txt
> if [ $? -eq 0 ]
> then
> 	echo "Registration sucess"
> else
> 	echo "Registration FAILED"
> fi
> 
> echo "stoping RegisterServer..."
> dbus-send --system --print-reply --dest='com.redhat.RHSM1' \
> 	'/com/redhat/RHSM1/RegisterServer' com.redhat.RHSM1.RegisterServer.Stop
> string:"" > /dev/null
> 
> # Unregister
> echo "unregistering..."
> dbus-send --system --print-reply --dest='com.redhat.RHSM1'
> '/com/redhat/RHSM1/Unregister' \
> 	com.redhat.RHSM1.Unregister.Unregister dict:string:string:"","" string:"" >
> /dev/null



Looking at the log in detail, we first restart the RHSM service, before we set anything to it:

11:47:56,162 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:anaconda.modules.subscription.subscription:RHSM: restarting rhsm.service

The restart command is: "systemctl restart rhsm.service"



Then we set the proxy confiuration (we set it globally, we do not use the per call proxy dict):

11:48:52,914 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:anaconda.modules.subscription.subscription:setting HTTP proxy data to RHSM
11:48:52,920 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:105] port: 443
11:48:52,920 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:106] reloaded successfully
11:48:52,920 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:48] D-Bus signal com.redhat.RHSM1.Config emitted
11:48:52,923 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:105] port: 443
11:48:52,923 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:106] reloaded successfully
11:48:52,923 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:48] D-Bus signal com.redhat.RHSM1.Config emitted
11:48:52,925 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:anaconda.modules.subscription.subscription:RHSM: HTTP proxy config has been set


        # set data to RHSM
        log.debug("setting HTTP proxy data to RHSM")
        self.rhsm_config_proxy.Set("server.proxy_hostname",
                                   get_variant(Str, hostname),
                                   "")
        self.rhsm_config_proxy.Set("server.proxy_port",
                                   get_variant(Str, port_string),
                                   "")
        self.rhsm_config_proxy.Set("server.proxy_user",
                                   get_variant(Str, self.server_proxy_user),
                                   "")
        self.rhsm_config_proxy.Set("server.proxy_password",
                                   get_variant(Str, self._server_proxy_password),
                                   "")

(https://github.com/rhinstaller/anaconda/blob/rhel-8/pyanaconda/modules/subscription/subscription.py#L819)


Then we only set the "server.hostname", not the other ones ("server.prefix" or "server.port"):


    # set the custom hostname to RHSM
    self.rhsm_config_proxy.Set("server.hostname", get_variant(Str, hostname), "")
    self._original_server_hostname_set = False
    log.debug("Red Hat subscription server hostname set to: %s", hostname)

(https://github.com/rhinstaller/anaconda/blob/rhel-8/pyanaconda/modules/subscription/subscription.py#L693)


Then we also set the "rhsm.baseurl":


    # set the custom CDN baseurl to RHSM
    self.rhsm_config_proxy.Set("rhsm.baseurl", get_variant(Str, baseurl), "")
    self._original_rhsm_baseurl_set = False
    log.debug("Red Hat CDN baseurl set to: %s", baseurl)
 
(https://github.com/rhinstaller/anaconda/blob/rhel-8/pyanaconda/modules/subscription/subscription.py#L737)

After that we restart RHSM service:

org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:anaconda.modules.subscription.subscription:RHSM: restarting rhsm.service
11:48:52,932 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:48] D-Bus signal com.redhat.RHSM1.Config emitted
11:48:52,932 WARNING org.fedoraproject.Anaconda.Modules.Subscription:INFO:program:Running... systemctl restart rhsm.service
11:48:52,934 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:105] port: 443
11:48:52,934 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:106] reloaded successfully
11:48:52,934 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:48] D-Bus signal com.redhat.RHSM1.Config emitted
11:48:52,936 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:105] port: 443
11:48:52,936 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:106] reloaded successfully
11:48:52,936 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.config:48] D-Bus signal com.redhat.RHSM1.Config emitted
11:48:52,942 INFO systemd:Stopping RHSM dbus service...
11:48:52,949 INFO systemd:Stopped RHSM dbus service.
11:48:52,950 INFO systemd:Starting RHSM dbus service...
11:48:53,175 INFO rhsm-service:DEBUG [rhsm.https:56] Using standard libs to provide httplib and ssl
11:48:53,304 INFO rhsm-service:DEBUG [rhsmlib.dbus.service_wrapper:66] Starting DBus service with name com.redhat.RHSM1
11:48:53,305 INFO rhsm-service:DEBUG [subscription_manager.identity:139] Loading consumer info from identity certificates.
11:48:53,305 INFO rhsm-service:DEBUG [subscription_manager.identity:154] Reload of consumer identity cert /etc/pki/consumer/cert.pem raised an exception with msg: [Errno 2] No such file or directory: '/etc/pki/consumer/key.pem'
11:48:53,306 INFO systemd:Started RHSM dbus service.
11:48:53,306 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:program:Return code: 0
11:48:53,306 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:anaconda.modules.subscription.subscription:RHSM: rhsm.service has been restarted


Then the private bus is started:

11:48:53,338 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:anaconda.modules.subscription.installation:RHSM: starting RHSM private DBus session
11:48:53,340 INFO rhsm-service: INFO [subscription_manager.i18n:172] Could not import locale for en_US.UTF-8: [Errno 2] No translation file found for domain: 'rhsm'
11:48:53,340 INFO rhsm-service: INFO [subscription_manager.i18n:144] Could not import locale either for en_EN.UTF-8: [Errno 2] No translation file found for domain: 'rhsm'
11:48:53,340 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.register:53] Attempting to create new domain socket server
11:48:53,341 INFO rhsm-service:DEBUG [rhsmlib.dbus.objects.register:58] DomainSocketServer created and listening on "unix:abstract=/var/run/dbus-wr84U3BxEJ,guid=d367969438c915a6e79e74c05e4a7da5"
11:48:53,341 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:anaconda.modules.subscription.installation:RHSM: RHSM private DBus session started

(https://github.com/rhinstaller/anaconda/blob/rhel-8/pyanaconda/modules/subscription/installation.py#L50)


And finally username + password registration is attempted over the private bus:

11:48:53,346 WARNING org.fedoraproject.Anaconda.Modules.Subscription:DEBUG:anaconda.modules.subscription.installation:RHSM: registering with username and password


        log.debug("RHSM: registering with username and password")
        try:
            locale = os.environ.get("LANG", "")
            result = private_register_proxy.Register("", self._username, self._password, {}, {}, locale)
            self.subscription_json = result
            log.debug("RHSM: registered with username and password")

(https://github.com/rhinstaller/anaconda/blob/rhel-8/pyanaconda/modules/subscription/installation.py#L196)


Couple observations/suggestions about the reproducer script:

- maybe use "systemctl restart" instead of "start" & then "stop"
- restart the service one time before doing anything
- ideally start with a clean VM with the rhsm service enbaled and running as started from VM boot, to aproximate the installation environment
- before setting server.hostname set proxy options
- set just server.hostname
- then set rhsm.baseurl (maybe these two operations could influence each other ?)
- try setting a locale for the Register() call
- try using a slow VM, that might help uncovering race conditions like this
Comment 4 Jiri Hnidek 2020-02-27 13:55:24 UTC 
#!/bin/bash

echo "reseting config file..."
cp /etc/rhsm/rhsm.conf.default /etc/rhsm/rhsm.conf

echo "restarting rhsm.service..."
systemctl restart rhsm.service

# Set new variables using D-Bus API
echo "changing configuration..."
busctl call com.redhat.RHSM1 /com/redhat/RHSM1/Config com.redhat.RHSM1.Config Set svs "server.hostname" s "svice" ""
sleep 1
busctl call com.redhat.RHSM1 /com/redhat/RHSM1/Config com.redhat.RHSM1.Config Set svs "server.prefix" s "/candlepin" ""
sleep 1
busctl call com.redhat.RHSM1 /com/redhat/RHSM1/Config com.redhat.RHSM1.Config Set svs "server.port" s "8443" ""
sleep 1
busctl call com.redhat.RHSM1 /com/redhat/RHSM1/Config com.redhat.RHSM1.Config Set svs "server.insecure" s "1" ""
sleep 1
busctl call com.redhat.RHSM1 /com/redhat/RHSM1/Config com.redhat.RHSM1.Config Set svs "rhsm.baseurl" s "http://svice:8080" ""
echo "configuration changed"


# Create new unix socket used for registration 
echo "starting RegisterServer..."
dbus-send --system --print-reply --dest='com.redhat.RHSM1' \
	'/com/redhat/RHSM1/RegisterServer' com.redhat.RHSM1.RegisterServer.Start string:"" > /root/register_server_output.txt
if [ $? -eq 0 ]
then
	export my_addr=`cat /root/register_server_output.txt | gawk '/string/{ print $2 }' | sed 's/\"//g'`
fi

# Try to register
echo "registering..."
dbus-send --address=${my_addr} --print-reply --dest='com.redhat.RHSM1.Register' \
	'/com/redhat/RHSM1/Register' com.redhat.RHSM1.Register.Register string:"admin" \
	string:"admin" string:"admin" dict:string:string:"","" dict:string:string:"","" string:"" > /root/register_output.txt
if [ $? -eq 0 ]
then
	echo "Registration sucess"
else
	echo "Registration FAILED"
fi

echo "stoping RegisterServer..."
dbus-send --system --print-reply --dest='com.redhat.RHSM1' \
	'/com/redhat/RHSM1/RegisterServer' com.redhat.RHSM1.RegisterServer.Stop string:"" > /dev/null

# Unregister
echo "unregistering..."
dbus-send --system --print-reply --dest='com.redhat.RHSM1' '/com/redhat/RHSM1/Unregister' \
	com.redhat.RHSM1.Unregister.Unregister dict:string:string:"","" string:"" > /dev/null
Comment 16 Rehana 2020-03-26 12:34:20 UTC 
Verification using RHEL-8.3.0-20200326.n.0 compose : 
===================================================
Install RHEL8.2 ^ compose as gust machine
Change hostname to subscription.rhsm.stage.redhat.com --> Register (PFA : Register)
After the registration was completed ,along with the  Message "System has been properly registered" subscription details were displayed (PFA:Subscribed)
Post installation was completed , the system reminded in the registered status and the same server details were updated in rhsm.conf

Login to the system
version
# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.9.21-1
subscription management rules: 5.37
subscription-manager: 1.26.15-1.el8

[root@dhcp35-169 ~]# subscription-manager config --list | grep host
   hostname = subscription.rhsm.stage.redhat.com
   proxy_hostname = []
[root@dhcp35-169 ~]# subscription-manager list --consumed
+-------------------------------------------+
   Consumed Subscriptions
+-------------------------------------------+
Subscription Name:   Red Hat Enterprise Linux High Touch Beta
Provides:            Red Hat Enterprise Linux for SAP Applications for IBM z Systems High Touch Beta
                     Red Hat Enterprise Linux for x86_64 High Touch Beta
                     Red Hat Container Images HTB
                     Red Hat Enterprise Linux 7 Workstation High Touch Beta
                     Red Hat Enterprise Linux for IBM z Systems High Touch Beta
                     Red Hat Enterprise Linux for Power, little endian High Touch Beta
                     Red Hat Enterprise Linux 7 for HPC Compute Node High Touch Beta
                     Red Hat CodeReady Linux Builder for x86_64 High Touch Beta
                     Red Hat CodeReady Linux Builder for Power, little endian High Touch Beta
                     Red Hat CodeReady Linux Builder for ARM 64 High Touch Beta
                     Red Hat Enterprise Linux High Availability High Touch Beta
                     Red Hat Enterprise Linux for Real Time High Touch Beta
                     Red Hat Enterprise Linux for ARM 64 High Touch Beta
                     Red Hat Enterprise Linux Atomic Host HTB
                     Red Hat Enterprise Linux 7 Load Balancer High Touch Beta
                     Red Hat Enterprise Linux for SAP HANA for x86_64 High Touch Beta
                     Red Hat CodeReady Linux Builder for IBM z Systems High Touch Beta
                     Red Hat Enterprise Linux Resilient Storage High Touch Beta
                     Red Hat Enterprise Linux for SAP HANA for Power, little endian High Touch Beta
                     Red Hat Enterprise Linux for SAP Applications for x86_64 High Touch Beta
                     Red Hat Enterprise Linux 7 Desktop High Touch Beta
                     Red Hat Enterprise Linux for SAP Applications for Power, little endian High Touch Beta
SKU:                 RH00076
Contract:            12042213
Account:             6325995
Serial:              5910705339512647987
Pool ID:             8a99f9ad6eea999f016ef392aa7e249c
Provides Management: No
Active:              True
Quantity Used:       1
Service Type:        L1-L3
Roles:               
Service Level:       Self-Support
Usage:               
Add-ons:             
Status Details:      Subscription is current
Subscription Type:   Standard
Starts:              12/11/2019
Ends:                12/11/2020
Entitlement Type:    Physical


Cockpit features like registration/unregistration to both hosted n insights were tested . The only observation made is "When system was registered to a different server , while the cockpit UI was open; then the status change was not reflected on UI. This is observed only when --auto-attach option was NOT used in the CLI registration option. This observation is been tracked on https://bugzilla.redhat.com/show_bug.cgi?id=1690049#c6 and is not a blocker for RHEL8.2 . 

Based on the above observations, moving the bug to Verified.
Comment 17 Rehana 2020-03-26 12:35:45 UTC 
Created attachment 1673771 [details]
Register
Comment 18 Rehana 2020-03-26 12:36:27 UTC 
Created attachment 1673772 [details]
Subscribed
Comment 20 errata-xmlrpc 2020-04-28 16:54:53 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:1849
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