Red Hat Bugzilla – Bug 183685
unable to update software using graphical tool
Last modified: 2007-11-30 17:11:26 EST
Description of problem:
Running software updater from /system tools /
error message during retrieving update infromation
Version-Release number of selected component (if applicable):
running the software updater, i got an error. see attachement please
Steps to Reproduce:
Created attachment 125564 [details]
error during the running software updating
You had another copy of pup/pirut/yum running. I've changed things so the error
gets caught and gives a better error message now
yep :-[ that's right i was running yum update when i launched the software updater !
Nevertheless i have just launched it now and i get only one message :
unable to retrieve software information.
If i click 'ok' the window is closed.
yum works fine (since i have confgiure it with my proxy + user & passwd).
i got the same message when i click on application/add remove software :
retrieving software information takes a long time and ends with the message
"unable to retrieve software information".
should i have some key to import ?
(i say again that yum works fine, since a configure the proxy using bashrc).
Created attachment 125594 [details]
running from shell
If it's showing the dialog, then /var/run/yum.pid exists and has a valid pid of
a running process in it, which means that you can't run another copy of
yum/pup/pirut. There's a case where it's not exiting properly right now and I'm
looking into that now
well i am nearly sur that the problem is around the proxy.
To use yum i need to configure bashrc with http_proxy and a second line with
export http_proxy !
If i type those info in the yum.conf, it doesn't work and returns the message :
Cannot find a valid baseurl for repo: development
Error: Cannot find a valid baseurl for repo: development
This is exactly the same message i get with software updater !
Is there a way to configure proxy to work with software updater ?
*** Bug 183957 has been marked as a duplicate of this bug. ***
Moving component to pirut. Sorry for the spam.