Bug 1908657 - marketplace operator not Available and Degraded due to OperatorExited, even though marketplace-operator is running, causing upgrade to be stalled.
Summary: marketplace operator not Available and Degraded due to OperatorExited, even t...
Keywords:
Status: CLOSED DUPLICATE of bug 1909217
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: OLM
Version: 4.5
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
: ---
Assignee: Evan Cordell
QA Contact: Jian Zhang
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-12-17 09:38 UTC by ggore
Modified: 2024-03-25 17:36 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-12-18 17:18:14 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description ggore 2020-12-17 09:38:06 UTC
Description of problem:

Upgrade from 4.5.16 to 4.5.20 stuck with marketplace operator in degraded state with reason as OperatorExited, even though marketplace-operator pod is running.

marketplace                               4.5.16   False      False        False     17h


operator status shows OperatorExited:
~~~
status:
  conditions:
  - lastTransitionTime: '2020-11-21T10:22:19Z'
    message: The operator has exited
    reason: OperatorExited
    status: 'False'
    type: Progressing
  - lastTransitionTime: '2020-12-01T14:17:55Z'
    message: The operator has exited
    reason: OperatorExited
    status: 'False'
    type: Available
  - lastTransitionTime: '2019-10-16T13:50:04Z'
    message: The operator has exited
    reason: OperatorExited
    status: 'False'
    type: Degraded
  - lastTransitionTime: '2020-10-10T22:12:21Z'
    message: Marketplace is upgradeable
    reason: OperatorExited
    status: 'True'
    type: Upgradeable
~~~


marketplace-operator pod is running:
~~~
NAME                                  READY  STATUS   RESTARTS  AGE
certified-operators-d7959bc47-d5x24   1/1    Running  0         21h
community-operators-548b56497b-gr5nw  1/1    Running  0         10d
marketplace-operator-8d4dbd8c5-cpjbd  1/1    Running  0         17h
redhat-marketplace-7f59b45886-np6kg   1/1    Running  0         1d
redhat-operators-8658669bd6-g5rjb     1/1    Running  0         19h
~~~


Expected results:
If marketplace-operator pod is running then marketplace CO should not show OperatorExited and upgrade should continue.

Additional info:
- deleting marketplace-operator pod manually also does not make any difference.

- cluster-version-operator pod shows these operators are still updating.
2020-12-02T07:39:58.018878479Z E1202 07:39:58.018854       1 sync_worker.go:329] unable to synchronize image (waiting 2m52.525702462s): Some cluster operators are still updating: marketplace, node-tuning, storage

Comment 3 Kevin Rizza 2020-12-18 17:18:14 UTC
Looks like this is a duplicate of a bz that has already been opened of an existing issue. Closing as dup.

*** This bug has been marked as a duplicate of bug 1909217 ***

Comment 5 Red Hat Bugzilla 2023-09-15 00:53:12 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days


Note You need to log in before you can comment on or make changes to this bug.