Description of problem:
When a customer opts out of the remote health reporting (IOW Insights Operator won't send any report), then the OCP WebConsole shouldn't show the "Issues pending" state, but likely some other state.
Version-Release number of selected component (if applicable):
Opt-out some cluster of the remote health reporting (e.g., remove pull-secret according to docs).
The state with the "Issues pending" title is shown in the Insights widget.
Any other correct state that will tell a user that their cluster is opted-out of the remote health reporting and therefore Insights Operator is disabled.
*** Bug 1917177 has been marked as a duplicate of this bug. ***
1. Set insights-operator unmanaged by CVO and scale down insights-operator to 0 to simulate an unavailable insights-operator, then check Insights popup status in Cluster status card, it shows an error icon and 'Temporary unavailable' , see attachment 01 [details]-Temporary unavailable
2. Opting out of remote health reporting follow the steps in doc https://docs.openshift.com/container-platform/4.6/support/remote_health_monitoring/opting-out-of-remote-health-reporting.html, check Insights popup status in Cluster status card, it shows an question mark icon and 'Disabled or waiting for results' , see attachment 01 [details]-Disabled or waiting for results
The updated text seems more reasonable and moving to VERIFIED, let me know if these updates still needs update
Verified on 4.7.0-0.nightly-2021-02-02-164630
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (Moderate: OpenShift Container Platform 4.7.0 security, bug fix, and enhancement update), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.