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Bug 1965710

Summary: After upgrading the Satellite to version 6.9.2 some pages do not load any information(blank)
Product: Red Hat Satellite Reporter: Rafael Cavalcanti <rcavalca>
Component: HostsAssignee: satellite6-bugs <satellite6-bugs>
Status: CLOSED DUPLICATE QA Contact: tstrych
Severity: medium Docs Contact:
Priority: high    
Version: 6.9.0CC: ahumbe, ehelms, inecas, mmccune, saydas, tbrisker, tselios.petros
Target Milestone: UnspecifiedKeywords: PrioBumpGSS, Regression, Upgrades, UserExperience
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2021-10-15 14:45:22 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Rafael Cavalcanti 2021-05-28 20:49:34 UTC
Description of problem:
After upgrading the Satellite to version 6.9.2 some pages do not load any information(blank)

Version-Release number of selected component (if applicable):


How reproducible:
Not 100%

Steps to Reproduce:
1.
2.
3.

Actual results:
Content Hosts and Content Views pages have no information(blank)

Expected results:
See a list of content hosts and content views


Additional info:
I could not reproduce this.

Comment 1 Rafael Cavalcanti 2021-05-28 20:59:47 UTC
Also the 'Hosts -> All Hosts' page.

Rafael

Comment 4 Mike McCune 2021-10-15 14:45:22 UTC
This is likely BZ 1983978 which we resolved in 6.9.4. Please re-open if you are seeing this on 6.9.6 or later

*** This bug has been marked as a duplicate of bug 1983978 ***

Comment 5 Peter Tselios 2021-11-02 09:41:39 UTC
I think we need to re-open the ticket. 
I just upgraded from Satellite 6.8 to 6.9.6.1 and the Hosts--> All Hosts page is blank. 
I have run the following (as suggested to the connected bugs): 

foreman-rake console:

HostStatus::Status.where(type: nil).delete_all

The file /usr/share/foreman/app/models/host/managed.rb has the patch https://github.com/theforeman/foreman/pull/8675/files  

So, I guess I hit this or a similar bug.

Comment 6 Sayan Das 2021-11-02 09:49:23 UTC
(In reply to Peter Tselios from comment #5)
> I think we need to re-open the ticket. 
> I just upgraded from Satellite 6.8 to 6.9.6.1 and the Hosts--> All Hosts
> page is blank. 
> I have run the following (as suggested to the connected bugs): 
> 
> foreman-rake console:
> 
> HostStatus::Status.where(type: nil).delete_all
> 
> The file /usr/share/foreman/app/models/host/managed.rb has the patch
> https://github.com/theforeman/foreman/pull/8675/files  
> 
> So, I guess I hit this or a similar bug.

Hello Peter,

Are you sure it's not a Browser cache issue as described in https://access.redhat.com/solutions/6085241 ?


-- Sayan

Comment 7 Red Hat Bugzilla 2023-09-15 01:08:46 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days