Bug 1983978 - All Hosts page fails to show with error "comparison of NilClass with String failed"
Summary: All Hosts page fails to show with error "comparison of NilClass with String f...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Inventory
Version: 6.9.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: 6.9.4
Assignee: Shimon Shtein
QA Contact: Jameer Pathan
URL:
Whiteboard:
: 1965710 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-07-20 10:47 UTC by James Jeffers
Modified: 2023-09-15 01:11 UTC (History)
17 users (show)

Fixed In Version: tfm-rubygem-foreman_rh_cloud-3.0.24.1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 1979810
Environment:
Last Closed: 2021-07-29 12:58:50 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github theforeman foreman_rh_cloud pull 597 0 None open Add type property to generated status records 2021-08-03 15:28:30 UTC
Red Hat Knowledge Base (Solution) 6085241 0 None None None 2021-10-15 14:45:21 UTC
Red Hat Knowledge Base (Solution) 6171052 0 None None None 2021-07-20 10:48:17 UTC
Red Hat Product Errata RHBA-2021:2948 0 None None None 2021-07-29 12:59:12 UTC

Comment 2 Peter Vreman 2021-07-20 10:56:40 UTC 
I verified the fix in PR and confirm that it works for New creaated host_status records.
The database still had host_status records with type=NULL to be cleaned manual following the KB.

After the manual cleanup and with the new PR it works
Comment 3 Mike McCune 2021-07-20 17:05:14 UTC 
Moving to POST as upstream PR is merged.
Comment 14 errata-xmlrpc 2021-07-29 12:58:50 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Satellite 6.9.4 Async Bug Fix Update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:2948
Comment 15 Mike McCune 2021-08-02 17:50:00 UTC 
NOTE: If users continue to experience the error outlined in this bug after updating to Satellite 6.9.4 please execute the following:

1) Launch the console from a root shell on the Satellite:

# foreman-rake console:

2) Run the following command:

HostStatus::Status.where(type: nil).delete_all

3) Exit shell via the 'exit' command

4) resume operations
Comment 16 Mike McCune 2021-09-17 00:54:14 UTC 
This bug is not fully resolved, see the follow-on bug here we are tracking to get a fix ASAP:

https://bugzilla.redhat.com/show_bug.cgi?id=2004144

we expect to ship a fix for this on Sept 23rd, 2021
Comment 17 Mike McCune 2021-10-15 14:45:22 UTC 
*** Bug 1965710 has been marked as a duplicate of this bug. ***
Comment 18 Red Hat Bugzilla 2023-09-15 01:11:44 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days
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