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Bug 1983978

Summary: All Hosts page fails to show with error "comparison of NilClass with String failed"
Product: Red Hat Satellite Reporter: James Jeffers <jjeffers>
Component: RH Cloud - InventoryAssignee: Shimon Shtein <sshtein>
Status: CLOSED ERRATA QA Contact: Jameer Pathan <jpathan>
Severity: high Docs Contact:
Priority: unspecified    
Version: 6.9.0CC: aruzicka, bbuckingham, hyu, inecas, jpathan, mmccune, osousa, pdwyer, peter.vreman, pmendezh, pmoravec, rcavalca, saydas, sshtein, sussen, tbrisker, wmarx
Target Milestone: 6.9.4Keywords: Regression, Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: tfm-rubygem-foreman_rh_cloud-3.0.24.1 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: 1979810 Environment:
Last Closed: 2021-07-29 12:58:50 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Comment 2 Peter Vreman 2021-07-20 10:56:40 UTC
I verified the fix in PR and confirm that it works for New creaated host_status records.
The database still had host_status records with type=NULL to be cleaned manual following the KB.

After the manual cleanup and with the new PR it works

Comment 3 Mike McCune 2021-07-20 17:05:14 UTC
Moving to POST as upstream PR is merged.

Comment 14 errata-xmlrpc 2021-07-29 12:58:50 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Satellite 6.9.4 Async Bug Fix Update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:2948

Comment 15 Mike McCune 2021-08-02 17:50:00 UTC
NOTE: If users continue to experience the error outlined in this bug after updating to Satellite 6.9.4 please execute the following:

1) Launch the console from a root shell on the Satellite:

# foreman-rake console:

2) Run the following command:

HostStatus::Status.where(type: nil).delete_all

3) Exit shell via the 'exit' command

4) resume operations

Comment 16 Mike McCune 2021-09-17 00:54:14 UTC
This bug is not fully resolved, see the follow-on bug here we are tracking to get a fix ASAP:

https://bugzilla.redhat.com/show_bug.cgi?id=2004144

we expect to ship a fix for this on Sept 23rd, 2021

Comment 17 Mike McCune 2021-10-15 14:45:22 UTC
*** Bug 1965710 has been marked as a duplicate of this bug. ***

Comment 18 Red Hat Bugzilla 2023-09-15 01:11:44 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days