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Bug 1983977 - Unable to download latest insights-client Core Egg on clients after upgrading Satellite to 6.9.x
Summary: Unable to download latest insights-client Core Egg on clients after upgrading...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Inventory
Version: 6.9.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: 6.9.4
Assignee: Shimon Shtein
QA Contact: Jameer Pathan
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-07-20 10:45 UTC by James Jeffers
Modified: 2024-10-01 19:01 UTC (History)
6 users (show)

Fixed In Version: tfm-rubygem-foreman_rh_cloud-3.0.24.1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 1982468
Environment:
Last Closed: 2021-07-29 12:58:50 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2021:2948 0 None None None 2021-07-29 12:59:12 UTC

Comment 2 Mike McCune 2021-07-20 17:06:00 UTC 
Moving to POST as upstream PR is merged.
Comment 3 Ashish Humbe 2021-07-26 17:57:58 UTC 
VERIFIED:

After upgrade to 6.9.4 ( latest SNAP)


We can register the client system successfully to Red Hat Insights via Satellite server.

From Satellite server: 

# rpm -qa | grep rh_cloud
tfm-rubygem-foreman_rh_cloud-3.0.24.1-1.el7sat.noarch



From client system:

# insights-client --version
Client: 3.1.1
Core: 3.0.233-1

From logs we can confirm that insight-core.egg was downloaded successfully. 

2021-07-26T13:35:04 [I|app|e9b5490b] Started GET "/redhat_access/r/insights/platform/module-update-router/v1/channel?module=insights-core" for 10.65.211.68 at 2021-07-26 13:
35:04 -0400
2021-07-26T13:35:04 [I|app|e9b5490b] Processing by InsightsCloud::Api::MachineTelemetriesController#forward_request as JSON
2021-07-26T13:35:04 [I|app|e9b5490b]   Parameters: {"module"=>"insights-core", "path"=>"platform/module-update-router/v1/channel"}
2021-07-26T13:35:04 [I|app|a0b51114] Started GET "/notification_recipients" for 10.64.54.31 at 2021-07-26 13:35:04 -0400
2021-07-26T13:35:04 [I|app|a0b51114] Processing by NotificationRecipientsController#index as JSON
2021-07-26T13:35:04 [I|app|a0b51114] Completed 200 OK in 7ms (Views: 0.1ms | ActiveRecord: 0.9ms | Allocations: 2241)
2021-07-26T13:35:04 [I|app|e9b5490b] Completed 200 OK in 358ms (Views: 0.2ms | ActiveRecord: 2.4ms | Allocations: 5575)
2021-07-26T13:35:04 [I|app|53ee7b8c] Started GET "/redhat_access/r/insights/v1/static/testing/insights-core.egg" for 10.65.211.68 at 2021-07-26 13:35:04 -0400
2021-07-26T13:35:04 [I|app|53ee7b8c] Processing by InsightsCloud::Api::MachineTelemetriesController#forward_request as 
2021-07-26T13:35:04 [I|app|53ee7b8c]   Parameters: {"path"=>"v1/static/testing/insights-core"}
2021-07-26T13:35:04 [I|app|53ee7b8c] Completed 200 OK in 455ms (Views: 0.3ms | ActiveRecord: 1.2ms | Allocations: 7586)




Debug log for reference: 

2021-07-26T13:48:08 [I|app|d07885fd] Started GET "/redhat_access/r/insights/v1/static/testing/insights-core.egg" for 10.65.211.68 at 2021-07-26 13:48:08 -0400
2021-07-26T13:48:08 [I|app|d07885fd] Processing by InsightsCloud::Api::MachineTelemetriesController#forward_request as 
2021-07-26T13:48:08 [I|app|d07885fd]   Parameters: {"path"=>"v1/static/testing/insights-core"}
2021-07-26T13:48:08 [D|tax|d07885fd] Current location set to none
2021-07-26T13:48:08 [D|tax|d07885fd] Current organization set to none
2021-07-26T13:48:08 [D|app|d07885fd] Request parameters for telemetry request: {"branch_id"=>"59efaa03-1810-4936-936c-b200064a1286"}
2021-07-26T13:48:08 [D|app|d07885fd] User agent for telemetry is: Foreman/2.3.1.21;foreman_rh_cloud/3.0.24.1;insights-client/3.1.1 (Core 3.0.233; requests 2.6.0) Red Hat Ent
erprise Linux Server 7.6 (CPython 2.7.5; Linux 3.10.0-957.1.3.el7.x86_64); systemd
2021-07-26T13:48:08 [D|app|d07885fd] Sending request to: https://cert-api.access.redhat.com/r/insights/v1/static/testing/insights-core.egg
2021-07-26T13:48:08 [D|app|d07885fd] RestClient.get "https://cert-api.access.redhat.com/r/insights/v1/static/testing/insights-core.egg?branch_id=59efaa03-1810-4936-936c-b200
064a1286", "Accept"=>"*/*", "Accept-Encoding"=>"gzip, deflate", "Content-Type"=>"", "User-Agent"=>"Foreman/2.3.1.21;foreman_rh_cloud/3.0.24.1;insights-client/3.1.1 (Core 3.0
.233; requests 2.6.0) Red Hat Enterprise Linux Server 7.6 (CPython 2.7.5; Linux 3.10.0-957.1.3.el7.x86_64); systemd"
 d07885fd | 
2021-07-26T13:48:08 [D|app|d07885fd] # => 200 OK | text/plain 1231003 bytes
 d07885fd | 
2021-07-26T13:48:08 [I|app|d07885fd] Completed 200 OK in 448ms (Views: 0.2ms | ActiveRecord: 1.3ms | Allocations: 7010)
Comment 8 errata-xmlrpc 2021-07-29 12:58:50 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Satellite 6.9.4 Async Bug Fix Update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:2948
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