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Bug 2044629

Summary:	Simple Content Access to Portal, EUS not working without manually attaching sub
Product:	Red Hat Enterprise Linux 7	Reporter:	Craig Donnelly <cdonnell>
Component:	subscription-manager	Assignee:	Pino Toscano <ptoscano>
Status:	CLOSED ERRATA	QA Contact:	Red Hat subscription-manager QE Team <rhsm-qe>
Severity:	high	Docs Contact:
Priority:	urgent
Version:	7.7	CC:	csnyder, jhnidek, jreznik, jsefler, lmiksik, redakkan, rhsm-qe, rjerrido, skallesh, tquinlan
Target Milestone:	rc	Keywords:	Triaged, ZStream
Target Release:	---	Flags:	pm-rhel: mirror+
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:	subscription-manager-1.24.13-5.el7_7	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:	1924921	Environment:
Last Closed:	2022-03-01 12:45:46 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1924921
Bug Blocks:	2025564

Comment 11 Craig Donnelly 2022-02-03 19:04:11 UTC

>> Pre-verification against scratch build on 7.7 EUS
>> Reproducing issue:

[root@dhcp-8-29-183 1.24.13-4]# rpm -q subscription-manager
subscription-manager-1.24.13-4.el7_7.x86_64
[root@dhcp-8-29-183 1.24.13-4]# subscription-manager release
Release not set
[root@dhcp-8-29-183 1.24.13-4]# subscription-manager release --list
No release versions available, please check subscriptions.
[root@dhcp-8-29-183 1.24.13-4]# subscription-manager release --set 7.7
No releases match '7.7'.  Consult 'release --list' for a full listing.
[root@dhcp-8-29-183 1.24.13-4]# yum repolist -v | grep baseurl
Repo-baseurl : https://cdn.redhat.com/content/eus/rhel/server/7/7Server/x86_64/os ------->> $releasver statically remaining as 7Server.
Repo-baseurl : https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/os

>> Updating and testing scratch:

[root@dhcp-8-29-183 1.24.13-4]# yum localinstall ./python-syspurpose-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm ./subscription-manager-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm ./subscription-manager-rhsm-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm ./subscription-manager-rhsm-certificates-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm 
Loaded plugins: product-id, search-disabled-repos, subscription-manager
This system is registered with an entitlement server, but is not receiving updates. You can use subscription-manager to assign subscriptions.
Examining ./python-syspurpose-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm: python-syspurpose-1.24.13-4.git.8997.8de791a.el7_7.x86_64
Marking ./python-syspurpose-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm as an update to python-syspurpose-1.24.13-4.el7_7.x86_64
Examining ./subscription-manager-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm: subscription-manager-1.24.13-4.git.8997.8de791a.el7_7.x86_64
Marking ./subscription-manager-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm as an update to subscription-manager-1.24.13-4.el7_7.x86_64
Examining ./subscription-manager-rhsm-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm: subscription-manager-rhsm-1.24.13-4.git.8997.8de791a.el7_7.x86_64
Marking ./subscription-manager-rhsm-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm as an update to subscription-manager-rhsm-1.24.13-4.el7_7.x86_64
Examining ./subscription-manager-rhsm-certificates-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm: subscription-manager-rhsm-certificates-1.24.13-4.git.8997.8de791a.el7_7.x86_64
Marking ./subscription-manager-rhsm-certificates-1.24.13-4.git.8997.8de791a.el7_7.x86_64.rpm as an update to subscription-manager-rhsm-certificates-1.24.13-4.el7_7.x86_64
Resolving Dependencies
--> Running transaction check
---> Package python-syspurpose.x86_64 0:1.24.13-4.el7_7 will be updated
---> Package python-syspurpose.x86_64 0:1.24.13-4.git.8997.8de791a.el7_7 will be an update
---> Package subscription-manager.x86_64 0:1.24.13-4.el7_7 will be updated
---> Package subscription-manager.x86_64 0:1.24.13-4.git.8997.8de791a.el7_7 will be an update
---> Package subscription-manager-rhsm.x86_64 0:1.24.13-4.el7_7 will be updated
---> Package subscription-manager-rhsm.x86_64 0:1.24.13-4.git.8997.8de791a.el7_7 will be an update
---> Package subscription-manager-rhsm-certificates.x86_64 0:1.24.13-4.el7_7 will be updated
---> Package subscription-manager-rhsm-certificates.x86_64 0:1.24.13-4.git.8997.8de791a.el7_7 will be an update
--> Finished Dependency Resolution

Dependencies Resolved

=============================================================================================================================================================================================================================================
 Package                                                 Arch                    Version                                              Repository                                                                                        Size
=============================================================================================================================================================================================================================================
Updating:
 python-syspurpose                                       x86_64                  1.24.13-4.git.8997.8de791a.el7_7                     /python-syspurpose-1.24.13-4.git.8997.8de791a.el7_7.x86_64                                       126 k
 subscription-manager                                    x86_64                  1.24.13-4.git.8997.8de791a.el7_7                     /subscription-manager-1.24.13-4.git.8997.8de791a.el7_7.x86_64                                    4.4 M
 subscription-manager-rhsm                               x86_64                  1.24.13-4.git.8997.8de791a.el7_7                     /subscription-manager-rhsm-1.24.13-4.git.8997.8de791a.el7_7.x86_64                               407 k
 subscription-manager-rhsm-certificates                  x86_64                  1.24.13-4.git.8997.8de791a.el7_7                     /subscription-manager-rhsm-certificates-1.24.13-4.git.8997.8de791a.el7_7.x86_64                  7.2 k

Transaction Summary
=============================================================================================================================================================================================================================================
Upgrade  4 Packages

Total size: 4.9 M
Is this ok [y/d/N]: y
Downloading packages:
Running transaction check
Running transaction test
Transaction test succeeded
Running transaction
  Updating   : subscription-manager-rhsm-certificates-1.24.13-4.git.8997.8de791a.el7_7.x86_64                                                                                                                                            1/8 
  Updating   : subscription-manager-rhsm-1.24.13-4.git.8997.8de791a.el7_7.x86_64                                                                                                                                                         2/8 
  Updating   : python-syspurpose-1.24.13-4.git.8997.8de791a.el7_7.x86_64                                                                                                                                                                 3/8 
  Updating   : subscription-manager-1.24.13-4.git.8997.8de791a.el7_7.x86_64                                                                                                                                                              4/8 
  Cleanup    : subscription-manager-1.24.13-4.el7_7.x86_64                                                                                                                                                                               5/8 
  Cleanup    : subscription-manager-rhsm-1.24.13-4.el7_7.x86_64                                                                                                                                                                          6/8 
  Cleanup    : subscription-manager-rhsm-certificates-1.24.13-4.el7_7.x86_64                                                                                                                                                             7/8 
  Cleanup    : python-syspurpose-1.24.13-4.el7_7.x86_64                                                                                                                                                                                  8/8 
  Verifying  : subscription-manager-1.24.13-4.git.8997.8de791a.el7_7.x86_64                                                                                                                                                              1/8 
  Verifying  : subscription-manager-rhsm-1.24.13-4.git.8997.8de791a.el7_7.x86_64                                                                                                                                                         2/8 
  Verifying  : python-syspurpose-1.24.13-4.git.8997.8de791a.el7_7.x86_64                                                                                                                                                                 3/8 
  Verifying  : subscription-manager-rhsm-certificates-1.24.13-4.git.8997.8de791a.el7_7.x86_64                                                                                                                                            4/8 
  Verifying  : python-syspurpose-1.24.13-4.el7_7.x86_64                                                                                                                                                                                  5/8 
  Verifying  : subscription-manager-rhsm-1.24.13-4.el7_7.x86_64                                                                                                                                                                          6/8 
  Verifying  : subscription-manager-1.24.13-4.el7_7.x86_64                                                                                                                                                                               7/8 
  Verifying  : subscription-manager-rhsm-certificates-1.24.13-4.el7_7.x86_64                                                                                                                                                             8/8 
https://cdn.redhat.com/content/eus/rhel/server/7/7Server/x86_64/os/repodata/repomd.xml: [Errno 14] HTTPS Error 404 - Not Found
Trying other mirror.
To address this issue please refer to the below knowledge base article 

https://access.redhat.com/articles/1320623

If above article doesn't help to resolve this issue please open a ticket with Red Hat Support.


Updated:
  python-syspurpose.x86_64 0:1.24.13-4.git.8997.8de791a.el7_7                              subscription-manager.x86_64 0:1.24.13-4.git.8997.8de791a.el7_7         subscription-manager-rhsm.x86_64 0:1.24.13-4.git.8997.8de791a.el7_7        
  subscription-manager-rhsm-certificates.x86_64 0:1.24.13-4.git.8997.8de791a.el7_7        

Complete!
[root@dhcp-8-29-183 1.24.13-4]# subscription-manager release --list
+-------------------------------------------+
          Available Releases
+-------------------------------------------+
7.0
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
7.9
7Server
[root@dhcp-8-29-183 1.24.13-4]# subscription-manager release --set 7.7
Release set to: 7.7
[root@dhcp-8-29-183 1.24.13-4]# subscription-manager release
Release: 7.7
[root@dhcp-8-29-183 1.24.13-4]# yum repolist -v
Not loading "rhnplugin" plugin, as it is disabled
Loading "product-id" plugin
Loading "search-disabled-repos" plugin
Loading "subscription-manager" plugin
Updating Subscription Management repositories.
This system is registered with an entitlement server, but is not receiving updates. You can use subscription-manager to assign subscriptions.
Config time: 10.771
Yum version: 3.4.3
rhel-7-server-eus-rpms                                                                                                                                                                                                | 3.5 kB  00:00:00     
rhel-7-server-rpms                                                                                                                                                                                                    | 3.5 kB  00:00:00     
Setting up Package Sacks
pkgsack time: 0.026

Repo-id      : rhel-7-server-eus-rpms/x86_64
Repo-name    : Red Hat Enterprise Linux 7 Server - Extended Update Support (RPMs)
Repo-revision: 1631118883
Repo-updated : Wed Sep  8 12:34:40 2021
Repo-pkgs    : 28,120
Repo-size    : 46 G
Repo-baseurl : https://cdn.redhat.com/content/eus/rhel/server/7/7.7/x86_64/os/
Repo-expire  : 86,400 second(s) (last: Thu Feb  3 13:45:26 2022)
  Filter     : read-only:present
Repo-filename: /etc/yum.repos.d/redhat.repo

Repo-id      : rhel-7-server-rpms/x86_64
Repo-name    : Red Hat Enterprise Linux 7 Server (RPMs)
Repo-revision: 1643647620
Repo-updated : Mon Jan 31 11:46:57 2022
Repo-pkgs    : 32,677
Repo-size    : 55 G
Repo-baseurl : https://cdn.redhat.com/content/dist/rhel/server/7/7.7/x86_64/os/
Repo-expire  : 86,400 second(s) (last: Thu Feb  3 13:45:26 2022)
  Filter     : read-only:present
Repo-filename: /etc/yum.repos.d/redhat.repo

repolist: 60,810

>> LGTM, pre-verified.

Comment 14 Craig Donnelly 2022-02-08 15:56:47 UTC

>> Verifying subscription-manager-1.24.13-5 against RHEL 7.7 EUS

>> Reproducing issue:

[root@dhcp-8-29-183 1.24.13-5]# rpm -q subscription-manager
subscription-manager-1.24.13-4.el7_7.x86_64

[root@dhcp-8-29-183 1.24.13-5]# subscription-manager release
Release not set
[root@dhcp-8-29-183 1.24.13-5]# subscription-manager release --set 7.7
No releases match '7.7'.  Consult 'release --list' for a full listing.
[root@dhcp-8-29-183 1.24.13-5]# subscription-manager release --list
No release versions available, please check subscriptions.

[root@dhcp-8-29-183 1.24.13-5]# yum repolist -v | grep baseurl
Repo-baseurl : https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/os

>> Updating + testing new build:

[root@dhcp-8-29-183 1.24.13-5]# yum localinstall ./subscription-manager-1.24.13-5.el7_7.x86_64.rpm ./subscription-manager-rhsm-1.24.13-5.el7_7.x86_64.rpm ./subscription-manager-rhsm-certificates-1.24.13-5.el7_7.x86_64.rpm ./python-syspurpose-1.24.13-5.el7_7.x86_64.rpm 
Loaded plugins: product-id, search-disabled-repos, subscription-manager
This system is registered with an entitlement server, but is not receiving updates. You can use subscription-manager to assign subscriptions.
Examining ./subscription-manager-1.24.13-5.el7_7.x86_64.rpm: subscription-manager-1.24.13-5.el7_7.x86_64
Marking ./subscription-manager-1.24.13-5.el7_7.x86_64.rpm as an update to subscription-manager-1.24.13-4.el7_7.x86_64
Examining ./subscription-manager-rhsm-1.24.13-5.el7_7.x86_64.rpm: subscription-manager-rhsm-1.24.13-5.el7_7.x86_64
Marking ./subscription-manager-rhsm-1.24.13-5.el7_7.x86_64.rpm as an update to subscription-manager-rhsm-1.24.13-4.el7_7.x86_64
Examining ./subscription-manager-rhsm-certificates-1.24.13-5.el7_7.x86_64.rpm: subscription-manager-rhsm-certificates-1.24.13-5.el7_7.x86_64
Marking ./subscription-manager-rhsm-certificates-1.24.13-5.el7_7.x86_64.rpm as an update to subscription-manager-rhsm-certificates-1.24.13-4.el7_7.x86_64
Examining ./python-syspurpose-1.24.13-5.el7_7.x86_64.rpm: python-syspurpose-1.24.13-5.el7_7.x86_64
Marking ./python-syspurpose-1.24.13-5.el7_7.x86_64.rpm as an update to python-syspurpose-1.24.13-4.el7_7.x86_64
Resolving Dependencies
--> Running transaction check
---> Package python-syspurpose.x86_64 0:1.24.13-4.el7_7 will be updated
---> Package python-syspurpose.x86_64 0:1.24.13-5.el7_7 will be an update
---> Package subscription-manager.x86_64 0:1.24.13-4.el7_7 will be updated
---> Package subscription-manager.x86_64 0:1.24.13-5.el7_7 will be an update
---> Package subscription-manager-rhsm.x86_64 0:1.24.13-4.el7_7 will be updated
---> Package subscription-manager-rhsm.x86_64 0:1.24.13-5.el7_7 will be an update
---> Package subscription-manager-rhsm-certificates.x86_64 0:1.24.13-4.el7_7 will be updated
---> Package subscription-manager-rhsm-certificates.x86_64 0:1.24.13-5.el7_7 will be an update
--> Finished Dependency Resolution

Dependencies Resolved

=============================================================================================================================================================================================================================================
 Package                                                          Arch                             Version                                    Repository                                                                                Size
=============================================================================================================================================================================================================================================
Updating:
 python-syspurpose                                                x86_64                           1.24.13-5.el7_7                            /python-syspurpose-1.24.13-5.el7_7.x86_64                                                126 k
 subscription-manager                                             x86_64                           1.24.13-5.el7_7                            /subscription-manager-1.24.13-5.el7_7.x86_64                                             4.4 M
 subscription-manager-rhsm                                        x86_64                           1.24.13-5.el7_7                            /subscription-manager-rhsm-1.24.13-5.el7_7.x86_64                                        407 k
 subscription-manager-rhsm-certificates                           x86_64                           1.24.13-5.el7_7                            /subscription-manager-rhsm-certificates-1.24.13-5.el7_7.x86_64                           7.2 k

Transaction Summary
=============================================================================================================================================================================================================================================
Upgrade  4 Packages

Total size: 4.9 M
Is this ok [y/d/N]: y
Downloading packages:
Running transaction check
Running transaction test
Transaction test succeeded
Running transaction
  Updating   : python-syspurpose-1.24.13-5.el7_7.x86_64                                                                                                                                                                                  1/8 
  Updating   : subscription-manager-rhsm-certificates-1.24.13-5.el7_7.x86_64                                                                                                                                                             2/8 
  Updating   : subscription-manager-rhsm-1.24.13-5.el7_7.x86_64                                                                                                                                                                          3/8 
  Updating   : subscription-manager-1.24.13-5.el7_7.x86_64                                                                                                                                                                               4/8 
  Cleanup    : subscription-manager-1.24.13-4.el7_7.x86_64                                                                                                                                                                               5/8 
  Cleanup    : subscription-manager-rhsm-1.24.13-4.el7_7.x86_64                                                                                                                                                                          6/8 
  Cleanup    : subscription-manager-rhsm-certificates-1.24.13-4.el7_7.x86_64                                                                                                                                                             7/8 
  Cleanup    : python-syspurpose-1.24.13-4.el7_7.x86_64                                                                                                                                                                                  8/8 
  Verifying  : subscription-manager-rhsm-certificates-1.24.13-5.el7_7.x86_64                                                                                                                                                             1/8 
  Verifying  : python-syspurpose-1.24.13-5.el7_7.x86_64                                                                                                                                                                                  2/8 
  Verifying  : subscription-manager-1.24.13-5.el7_7.x86_64                                                                                                                                                                               3/8 
  Verifying  : subscription-manager-rhsm-1.24.13-5.el7_7.x86_64                                                                                                                                                                          4/8 
  Verifying  : subscription-manager-rhsm-1.24.13-4.el7_7.x86_64                                                                                                                                                                          5/8 
  Verifying  : python-syspurpose-1.24.13-4.el7_7.x86_64                                                                                                                                                                                  6/8 
  Verifying  : subscription-manager-1.24.13-4.el7_7.x86_64                                                                                                                                                                               7/8 
  Verifying  : subscription-manager-rhsm-certificates-1.24.13-4.el7_7.x86_64                                                                                                                                                             8/8 
rhel-7-server-rpms/7Server/x86_64                                                                                                                                                                                     | 3.5 kB  00:00:00     
rhel-7-server-rpms/7Server/x86_64/updateinfo                                                                                                                                                                          | 4.1 MB  00:00:00     
rhel-7-server-rpms/7Server/x86_64/primary_db                                                                                                                                                                          |  86 MB  00:00:02     

Updated:
  python-syspurpose.x86_64 0:1.24.13-5.el7_7         subscription-manager.x86_64 0:1.24.13-5.el7_7         subscription-manager-rhsm.x86_64 0:1.24.13-5.el7_7         subscription-manager-rhsm-certificates.x86_64 0:1.24.13-5.el7_7        

Complete!

[root@dhcp-8-29-183 1.24.13-5]# subscription-manager release
Release not set

[root@dhcp-8-29-183 1.24.13-5]# subscription-manager release --set 7.7
Release set to: 7.7

[root@dhcp-8-29-183 1.24.13-5]# subscription-manager release --list
+-------------------------------------------+
          Available Releases
+-------------------------------------------+
7.0
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
7.9
7Server

[root@dhcp-8-29-183 1.24.13-5]# yum repolist -v | grep baseurl
Repo-baseurl : https://cdn.redhat.com/content/dist/rhel/server/7/7.7/x86_64/os

[root@dhcp-8-29-183 1.24.13-5]# subscription-manager release
Release: 7.7

>> Releases sets now and configures baseurl properly. LGTM. Verified.

Comment 18 errata-xmlrpc 2022-03-01 12:45:46 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:0714