Red Hat Bugzilla – Bug 205488
Installer states it detected sound card in laptop, but no sound can be heard when testing in the installer
Last modified: 2007-11-30 17:11:42 EST
From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 1.1.4322) Description of problem: I have installed FC5 from CD (set of 5 disks) as well as DVD with same results. during the install I selected only the defaults values. As a result I cannot attach it to this report. But I will attach the install.log and install.log.syslog in hopes it might help. After rebooting, the sound dialog pops up stating that a sound card was detected. The output of this info is: Vendor: VIA Model: VIA Technologies, Inc. VT8233/1/8235/8237/ AC97 Audio Controller Module: snd-via82xx When responding NO to the question "Did you hear sound?" the message pops up telling me to open a bug report and to look at the file "/root/scsound.log", but the log file does not exist. I installed FC5 on a Gateway laptop model MX3210. System specificeation are available here: http://support.gateway.com/s/Mobile/Q106/Magic/5947nv.shtml As a side note, I have installed FC5 from CD and DVD twice (each format) and used the same disks to install on a Gateway desktop PC without incident. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. Insert install CD and boot system 2. Follow instructions choosing only default values 3. At completion of install, remove CD, and reboot system 4. During install finishing steps, on the Sound dialog screen, hit play button 5. answer NO to question asking if you heard sound. 6. Complete finishing steps and reboot to verify still no sound and no scsound.log file Actual Results: No sound from speakers Expected Results: Additional info:
Created attachment 135689 [details] Install.log
Created attachment 135690 [details] install.log.syslog
*** Bug 205492 has been marked as a duplicate of this bug. ***
Please run system-config-soundcard (as root), after that there should be /root/scsound.log...
Created attachment 136112 [details] scsound.log
When I ran the command system-config-soundcard (as root), I got the message: cat: /etc/asound.conf: No such file or directory
After reading more forum appends regarding this issue, today I played around with ALSAMIXER and modified several settings, all to no avail. Then I opened the volume control from the system menu and midified my preferences, adding and deleting different tracks. After some time I checked the option to add VIA DXS and the sound finally started working. I tried to verfiy this option as a possible fix by unchecking this option, and much to my amazement, the sound still continued to work. I un checked other options to the point that on the Volume Control's "Playback" tab I only have Master Volume and Headphone selected. On the "Capture" tab I have Line-in, CD, Microphone, and Aux selected. The sound still works. As a side note, at one point in my testing I noticed that the volume control slider(popup on the speaker icon) on the menubar would jump up & down when I tried to change the volume. I can no longer reproduce this problem. Although what I did seems to fix my reported problem, it appears that the install program either establishes an incorrect default setting, or incorrectly detects the soundcards capabilities. Do you want another copy of my scsound.log? Cheers, John
(In reply to comment #7) > detects the soundcards capabilities. Do you want another copy of my > scsound.log? Attach an output from "amixer", please. Thanks!