Bug 2060451 - Overview page does not load from openshift console for some set of users after upgrading to 4.7.19
Summary: Overview page does not load from openshift console for some set of users afte...
Alias: None
Product: OpenShift Container Platform
Classification: Red Hat
Component: Dev Console
Version: 4.7
Hardware: Unspecified
OS: Unspecified
Target Milestone: ---
: 4.7.z
Assignee: Christoph Jerolimov
QA Contact: spathak@redhat.com
Depends On: 2060450
TreeView+ depends on / blocked
Reported: 2022-03-03 14:39 UTC by Christoph Jerolimov
Modified: 2022-04-20 13:16 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2022-04-20 13:16:53 UTC
Target Upstream Version:

Attachments (Terms of Use)

System ID Private Priority Status Summary Last Updated
Github openshift console pull 11135 0 None open [release-4.7] Bug 2060451: Fix a crash when the preferred namespace contains just numbers 2022-04-05 01:01:22 UTC
Red Hat Product Errata RHBA-2022:1337 0 None None None 2022-04-20 13:16:57 UTC

Description Christoph Jerolimov 2022-03-03 14:39:08 UTC
This bug was initially created as a copy of Bug #2009345

I am copying this bug because: Backporting

Description of problem:

For some sets of users not able to load the Overview page and it displays a white screen after entering their credentials. 

Version-Release number of selected component (if applicable):

- This issue is only for some sets of users.
- They tried in an incognito window, and a different browser, even tried remotely where other users are able to connect with their account.
- The account is having the same set of roles as other users.
- But when they try by going to a different URL(appending like this https://console-openshift-console.apps.sharedocp4upi46.lab.rdu2.cee.redhat.com/k8s/cluster/projects) for the cluster and then coming back to the Overview page it works. 
- They deleted the account and the identity and after they logged in again it started working without any issue.

How reproducible:

Steps to Reproduce:

Actual results:
The overview page displays a white screen. 

Expected results:
The overview page from the console should be loaded as soon as entering credentials. 

Additional info:

Comment 5 spathak@redhat.com 2022-04-18 14:05:00 UTC
Verified on build version: 4.9.0-0.nightly-2022-04-14-125839
Browser version: Chrome 99

Comment 7 errata-xmlrpc 2022-04-20 13:16:53 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (OpenShift Container Platform 4.7.49 bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.


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