Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 2080324

Summary: Satellite incorrectly reports email test success
Product: Red Hat Satellite Reporter: Radovan Drazny <rdrazny>
Component: EmailAssignee: satellite6-bugs <satellite6-bugs>
Status: CLOSED ERRATA QA Contact: Shweta Singh <shwsingh>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 6.11.0CC: afeferku, ahumbe, apatel, aruzicka, ben.argyle, egolov, mhulan, pmendezh, swadeley, vijsingh
Target Milestone: 6.12.0Keywords: PrioBumpQA, TestBlocker, Triaged, UserExperience
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2022-11-16 13:33:46 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1309740    

Description Radovan Drazny 2022-04-29 13:11:46 UTC
Description of problem:
The default email method configured for a Satellite server is "sendmail". This relies on a sendmail binary being present on the system. For RHEL 7 this is true - the postfix package (providing /usr/sbin/sendmail binary) is installed as a part of base RHEL install.

For RHEL 8, this no longer holds true - there is no sendmail by default. We probably don't want to install postfix as a part of the Satellite install. The issue is, when email is configured for a user, and a test email is sent, Satellite reports "Email was sent successfully", which is not true. There is the following message in /var/log/messages:

  foreman[948]: sh: /usr/sbin/sendmail: No such file or directory

No email is delivered of course. 

Version-Release number of selected component (if applicable):
Sat 6.11 Snap 18 running on RHEL 8

How reproducible:
Always

Steps to Reproduce:
1. Make sure the current user has a valid email address configured (root.fqdn is enough)
2. Go to Administer -> Settings -> Email
3. Push the Test Email button. 

Actual results:
There is a notification popup saying "Email was sent successfully".
An error message appears in /var/log/messages. 
No mail is delivered.

Expected results:
An error is reported (as long as there is no sendmail binary, or no valid email delivery configuration)

Additional info:
Installing and starting the postfix daemon fixes things - the test mail is delivered, and the popup about successful send is correct.

Comment 2 Adam Ruzicka 2022-08-23 15:50:27 UTC
This should be fixed by mikel/mail-2.8.0, if it is ever released. There is 2.8.0rc1, but I don't feel comfortable shipping a release candidate version. We can either wait for a proper 2.8.0 release or backport the patch[1] ourselves and carry it in our packaging.

See issues[2] and [3] for reference.

[1] - https://github.com/mikel/mail/pull/1149
[2] - https://github.com/rails/rails/issues/35330
[3] - https://github.com/mikel/mail/issues/1321

Comment 3 Evgeni Golov 2022-08-24 09:37:59 UTC
IMHO, we can fix the root cause (sendmail not being present) via https://bugzilla.redhat.com/show_bug.cgi?id=2109421 and defer fixing mike/mail until there is a release.

Comment 4 Adam Ruzicka 2022-10-03 09:09:49 UTC
https://bugzilla.redhat.com/show_bug.cgi?id=2109421 was moved to ON_QA, moving this one as well.

Comment 5 Shweta Singh 2022-10-03 12:03:24 UTC
Verified on Satellite 6.12 Snap 13
Moving to verified with verification steps given in https://bugzilla.redhat.com/show_bug.cgi?id=2109421#c12 as it is a clone of that BZ.

Comment 9 errata-xmlrpc 2022-11-16 13:33:46 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.12 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2022:8506